Survey and market research interviewers
An AI agent can at least partly carry out 87.9% of the task time of survey and market research interviewers, and finish 0.0% alone. The barrier that holds most of the rest back is access to the systems the work runs on.
79th of 433 · interval 69.0–100.0
201st of 433 · interval 0.0–0.0
58th of 433 · interval 53.7–65.3
task statements rated by two models and weighted by importance and frequency. World employment: 0.8 million.
How the tasks rate
What stops the agent
Share of task weight flagged by each barrier; a task can carry several.
| Task statement (O*NET occupation) | Sonnet · Haiku | Barriers | ||||
|---|---|---|---|---|---|---|
| Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.Interviewers, Except Eligibility and Loan | 7.9% | L2 | L2L2 | 65% | 15 min | Trust and care, Access to systems |
| Locate and list addresses and households.Interviewers, Except Eligibility and Loan · supplemental task | 7.8% | L1 | L2L1 | 40% | 2.2 h | Physical presence, Access to systems |
| Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.Interviewers, Except Eligibility and Loan | 7.5% | L2 | L2L2 | 65% | 40 min | Access to systems |
| Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.Interviewers, Except Eligibility and Loan | 7.2% | L2 | L2L2 | 60% | 22 min | Access to systems |
| Review data obtained from interview for completeness and accuracy.Interviewers, Except Eligibility and Loan | 7.0% | L2 | L3L2 | 78% | 28 min | Access to systems |
| Compile, record, and code results or data from interview or survey, using computer or specified form.Interviewers, Except Eligibility and Loan | 6.9% | L2 | L3L2 | 82% | 38 min | – |
| Identify and report problems in obtaining valid data.Interviewers, Except Eligibility and Loan | 6.8% | L2 | L2L2 | 60% | 38 min | Access to systems |
| Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.Interviewers, Except Eligibility and Loan | 6.8% | L2 | L2L2 | 58% | 12 min | Trust and care, Access to systems |
| Assist individuals in filling out applications or questionnaires.Interviewers, Except Eligibility and Loan | 6.5% | L2 | L2L2 | 60% | 25 min | Trust and care |
| Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person.Interviewers, Except Eligibility and Loan · supplemental task | 6.3% | L2 | L2L2 | 58% | 15 min | Physical presence, Trust and care, Access to systems |
| Identify and resolve inconsistencies in interviewees' responses by means of appropriate questioning or explanation.Interviewers, Except Eligibility and Loan | 6.2% | L2 | L2L2 | 58% | 18 min | Trust and care |
| Collect and analyze data, such as studying old records, tallying the number of outpatients entering each day or week, or participating in federal, state, or local population surveys as a Census Enumerator.Interviewers, Except Eligibility and Loan · supplemental task | 5.0% | L2 | L2L2 | 58% | 3.0 h | Physical presence, Trust and care, Access to systems |
| Explain survey objectives and procedures to interviewees and interpret survey questions to help interviewees' comprehension.Interviewers, Except Eligibility and Loan · supplemental task | 5.0% | L2 | L2L2 | 55% | 10 min | Trust and care, Access to systems |
| Supervise or train other staff members.Interviewers, Except Eligibility and Loan | 4.4% | L2 | L2L2 | 38% | 1.3 h | Trust and care, Access to systems |
| Prepare reports to provide answers in response to specific problems.Interviewers, Except Eligibility and Loan | 4.4% | L2 | L3L2 | 72% | 1.5 h | Accountability, Access to systems |
Show the other 1 tasks
| Task statement (O*NET occupation) | Sonnet · Haiku | Barriers | ||||
|---|---|---|---|---|---|---|
| Meet with supervisor daily to submit completed assignments and discuss progress.Interviewers, Except Eligibility and Loan | 4.3% | L1 | L1L2 | 40% | 20 min | Trust and care |
Level: consensus of the two models (the lower level when they disagree). Share: part of the task’s working time an agent could take over. Human time: minutes a competent person needs for one instance, as estimated by the models.
Exposure is not delegation
| Measure | Value | Percentile | Pct |
|---|---|---|---|
| ADI (this index) | 87.9% | 82 | |
| Eloundou et al. (2024), GPT exposure β | 0.678 | 93 | |
| Felten et al. (2021), AI occupational exposure | 1.297 | 94 | |
| Webb (2020), AI patent exposure | 14 | 8 | |
| Eisfeldt et al. (2026), generative AI exposure | 0.618 | 94 | |
| Anthropic Economic Index, observed use | 0.385 | 96 |
Earlier indices measure whether AI can touch a task; ADI measures how much of it an agent can carry out from a goal. – : the source does not cover this occupation.
Neighbouring occupations
| Occupation | ADI | % |
|---|---|---|
| Client information workers not elsewhere classified 4229 | 100.0 | |
| Debt-collectors and related workers 4214 | 95.8 | |
| Contact centre information clerks 4222 | 95.4 | |
| Enquiry clerks 4225 | 92.9 | |
| Travel consultants and clerks 4221 | 85.4 | |
| Telephone switchboard operators 4223 | 82.9 | |
| Receptionists (general) 4226 | 82.3 | |
| Hotel receptionists 4224 | 71.5 | |
| Pawnbrokers and money-lenders 4213 | 57.0 | |
| Bank tellers and related clerks 4211 | 51.2 | |
| Bookmakers, croupiers and related gaming workers 4212 | 24.0 |
Dashed line: survey and market research interviewers (87.9%).
Espinal Maya, Cristian, and Santiago Jiménez Londoño. 2026. ADI v2026.1: Agent Delegability Index data, code and MCP server. Zenodo. https://doi.org/10.5281/zenodo.23552918. Record: Survey and market research interviewers (ISCO-08 4227), https://balamlabs.org/adi/occupations/4227
@misc{espinal2026adidata,
title = {{ADI} v2026.1: Agent Delegability Index data, code and {MCP} server},
author = {Espinal Maya, Cristian and Jim{\'e}nez Londo{\~n}o, Santiago},
year = {2026},
publisher = {Zenodo},
version = {v2026.1},
doi = {10.5281/zenodo.23552918},
url = {https://doi.org/10.5281/zenodo.23552918},
note = {Record: Survey and market research interviewers (ISCO-08 4227)}
}The same record as static JSON, with its citation: /adi/v2026.1/isco/4227.json.