ISCO-08 4213 · imputed from its three-digit group
Pawnbrokers and money-lenders
57.0%
ADI · 161st of 433 · 95% interval 49.1–64.9
An AI agent can at least partly carry out 57.0% of the task time of pawnbrokers and money-lenders, and finish 4.6% alone. The barrier that holds most of the rest back is access to the systems the work runs on.
ADI · partial or full57.0%
161st of 433 · interval 49.1–64.9
ADI3 · full delegation4.6%
80th of 433 · interval 1.2–8.7
ADIs · share of time44.0%
166th of 433 · interval 40.3–48.1
Evidence176
task statements rated by two models and weighted by importance and frequency. World employment: 0.5 million.
Task weight by level
How the tasks rate
L0No meaningful role · 20.5%L1Augmentation · 22.5%L2Partial delegation · 52.4%L3Full delegation · 4.6%
Barriers
What stops the agent
Share of task weight flagged by each barrier; a task can carry several.
176 task statements, heaviest first
| Task statement (O*NET occupation) | Sonnet · Haiku | Barriers | ||||
|---|---|---|---|---|---|---|
| Record information about financial status of customers and status of collection efforts.Bill and Account Collectors | 1.5% | L2 | L3L2 | 78% | 12 min | Access to systems |
| Locate and monitor overdue accounts, using computers and a variety of automated systems.Bill and Account Collectors | 1.4% | L3 | L3L3 | 82% | 1.0 h | Access to systems |
| Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.Bill and Account Collectors | 1.3% | L2 | L2L2 | 60% | 28 min | Physical presence, Accountability, Trust and care, Access to systems |
| Advise customers of necessary actions and strategies for debt repayment.Bill and Account Collectors | 1.3% | L2 | L2L2 | 68% | 30 min | Accountability, Trust and care, Access to systems |
| Identify and build relationships with potential donors.Fundraisers | 1.3% | L2 | L2L2 | 50% | 2.8 h | Trust and care, Access to systems |
| Answer customer questions regarding problems with their accounts.Bill and Account Collectors | 1.3% | L2 | L2L2 | 65% | 10 min | Access to systems |
| Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.Bill and Account Collectors | 1.2% | L2 | L2L2 | 58% | 18 min | Trust and care, Access to systems |
| Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.Bill and Account Collectors | 1.2% | L2 | L2L2 | 60% | 25 min | Accountability, Trust and care, Access to systems |
| Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise.Bill and Account Collectors | 1.2% | L2 | L2L2 | 58% | 15 min | Accountability, Trust and care, Access to systems |
| Receive payments and post amounts paid to customer accounts.Bill and Account Collectors | 1.2% | L2 | L2L2 | 72% | 6 min | Access to systems |
| Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.Tellers | 1.1% | L1 | L1L2 | 35% | 5 min | Physical presence, Accountability, Access to systems |
| Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.Tellers | 1.1% | L1 | L1L2 | 28% | 6 min | Physical presence, Accountability, Trust and care, Access to systems |
| Enter customers' transactions into computers to record transactions and issue computer-generated receipts.Tellers | 1.1% | L2 | L2L3 | 72% | 4 min | Physical presence, Access to systems |
| Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.Tellers | 1.1% | L2 | L2L2 | 52% | 4 min | Physical presence, Accountability, Trust and care, Access to systems |
| Answer telephones and assist customers with their questions.Tellers | 1.0% | L2 | L2L3 | 68% | 6 min | Trust and care, Access to systems |
Show the other 161 tasks
| Task statement (O*NET occupation) | Sonnet · Haiku | Barriers | ||||
|---|---|---|---|---|---|---|
| Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.Tellers | 1.0% | L1 | L1L2 | 35% | 25 min | Physical presence, Accountability, Access to systems |
| Sort and file correspondence and perform miscellaneous clerical duties, such as answering correspondence and writing reports.Bill and Account Collectors | 1.0% | L2 | L2L2 | 68% | 45 min | Access to systems |
| Create or update donor databases.Fundraisers | 1.0% | L2 | L2L2 | 72% | 1.4 h | Access to systems |
| Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.Bill and Account Collectors | 1.0% | L2 | L2L2 | 50% | 52 min | Physical presence, Trust and care, Access to systems |
| Secure commitments of participation or donation from individuals or corporate donors.Fundraisers | 1.0% | L2 | L2L2 | 42% | 2.5 h | Trust and care, Access to systems |
| Write and send letters of thanks to donors.Fundraisers | 1.0% | L3 | L3L3 | 82% | 18 min | Access to systems |
| Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.Tellers | 0.9% | L2 | L2L2 | 42% | 8 min | Physical presence, Accountability, Trust and care, Access to systems |
| Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.Tellers | 0.9% | L0 | L0L0 | 8% | 25 min | Physical presence, Accountability, Trust and care, Access to systems |
| Sort and file deposit slips and checks.Tellers | 0.9% | L1 | L1L2 | 38% | 20 min | Physical presence, Access to systems |
| Solicit cash or in-kind donations or sponsorships from individual, business, or government donors.Fundraisers | 0.9% | L2 | L2L2 | 52% | 2.8 h | Trust and care, Access to systems |
| Carry out special services for customers, such as ordering bank cards and checks.Tellers | 0.9% | L2 | L2L2 | 55% | 10 min | Accountability, Trust and care, Access to systems |
| Direct or supervise fundraising staff, including volunteer staff members.Fundraisers | 0.8% | L1 | L1L2 | 32% | 2.5 h | Trust and care, Access to systems |
| Prepare and verify cashier's checks.Tellers | 0.8% | L2 | L2L2 | 58% | 9 min | Physical presence, Accountability, Access to systems |
| Identify transaction mistakes when debits and credits do not balance.Tellers | 0.8% | L2 | L2L3 | 75% | 25 min | Access to systems |
| Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.Bill and Account Collectors | 0.8% | L2 | L3L2 | 75% | 11 min | Access to systems |
| Monitor bank vaults to ensure cash balances are correct.Tellers | 0.8% | L1 | L1L2 | 32% | 30 min | Physical presence, Accountability, Access to systems |
| Arrange monies received in cash boxes and coin dispensers according to denomination.Tellers | 0.8% | L0 | L0L0 | 1% | 12 min | Physical presence, Accountability, Trust and care, Access to systems |
| Resolve problems or discrepancies concerning customers' accounts.Tellers | 0.8% | L2 | L2L2 | 58% | 22 min | Accountability, Trust and care, Access to systems |
| Monitor progress of fundraising drives.Fundraisers | 0.8% | L3 | L3L3 | 82% | 1.8 h | Access to systems |
| Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.Tellers | 0.8% | L2 | L2L2 | 50% | 5 min | Physical presence, Accountability, Trust and care, Access to systems |
| Notify credit departments, order merchandise repossession or service disconnection, and turn over account records to attorneys when customers fail to respond to collection attempts.Bill and Account Collectors | 0.8% | L2 | L2L2 | 68% | 25 min | Accountability, Access to systems |
| Receive and count daily inventories of cash, drafts, and travelers' checks.Tellers | 0.8% | L0 | L0L1 | 14% | 30 min | Physical presence, Accountability, Trust and care, Access to systems |
| Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.Postal Service Clerks · supplemental task | 0.8% | L1 | L1L1 | 18% | 4 min | Physical presence, Accountability, Trust and care, Access to systems |
| Conduct research to identify the goals, net worth, charitable donation history, or other data related to potential donors, potential investors, or general donor markets.Fundraisers | 0.8% | L2 | L2L2 | 72% | 2.0 h | Access to systems |
| Develop strategies to encourage new or increased contributions.Fundraisers | 0.8% | L2 | L2L2 | 65% | 5.5 h | Trust and care, Access to systems |
| Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.Tellers | 0.8% | L2 | L2L2 | 50% | 11 min | Accountability, Trust and care, Access to systems |
| Develop or implement fundraising activities, such as annual giving campaigns or direct mail programs.Fundraisers | 0.7% | L2 | L2L2 | 60% | 23 h | Trust and care, Access to systems |
| Negotiate credit extensions when necessary.Bill and Account Collectors · supplemental task | 0.7% | L2 | L2L2 | 58% | 22 min | Trust and care |
| Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage.Postal Service Clerks | 0.7% | L1 | L1L2 | 32% | 4 min | Physical presence, Access to systems |
| Contact insurance companies to check on status of claims payments and write appeal letters for denial on claims.Bill and Account Collectors · supplemental task | 0.7% | L2 | L2L2 | 68% | 32 min | Access to systems |
| Perform clerical tasks, such as typing, filing, and microfilm photography.Tellers · supplemental task | 0.7% | L2 | L2L2 | 60% | 45 min | Physical presence, Access to systems |
| Check mail to ensure correct postage and that packages and letters are in proper condition for mailing.Postal Service Clerks | 0.7% | L1 | L1L2 | 25% | 3 min | Physical presence, Access to systems |
| Receive letters and parcels, and place mail into bags.Postal Service Clerks · supplemental task | 0.7% | L0 | L0L1 | 6% | 9 min | Physical presence, Access to systems |
| Order a supply of cash to meet daily needs.Tellers | 0.7% | L2 | L2L2 | 70% | 18 min | Accountability, Access to systems |
| Keep money drawers in order, and record and balance daily transactions.Postal Service Clerks · supplemental task | 0.7% | L1 | L1L2 | 32% | 45 min | Physical presence, Accountability, Access to systems |
| Register, certify, and insure letters and parcels.Postal Service Clerks · supplemental task | 0.7% | L1 | L1L2 | 28% | 6 min | Physical presence, Accountability, Access to systems |
| Count, verify, and post armored car deposits.Tellers · supplemental task | 0.7% | L1 | L1L2 | 30% | 30 min | Physical presence, Accountability, Access to systems |
| Compute financial fees, interest, and service charges.Tellers · supplemental task | 0.7% | L3 | L3L3 | 88% | 5 min | Access to systems |
| Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.Postal Service Clerks | 0.6% | L0 | L0L0 | 5% | 2.1 h | Physical presence, Access to systems |
| Process and maintain records of customer loans.Tellers · supplemental task | 0.6% | L2 | L2L2 | 65% | 25 min | Accountability, Access to systems |
| Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.Postal Service Clerks · supplemental task | 0.6% | L2 | L2L2 | 52% | 11 min | Physical presence, Accountability, Trust and care, Access to systems |
| Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.Tellers · supplemental task | 0.6% | L2 | L2L2 | 55% | 18 min | Physical presence, Accountability, Trust and care, Access to systems |
| Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.Postal Service Clerks | 0.6% | L2 | L2L3 | 78% | 6 min | Access to systems |
| Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation.Postal Service Clerks · supplemental task | 0.6% | L1 | L1L2 | 25% | 8 min | Physical presence, Accountability, Trust and care, Access to systems |
| Follow all gaming regulations.Gambling Cage Workers | 0.6% | L1 | L1L2 | 28% | 4.5 h | Physical presence, Accountability, Trust and care, Access to systems |
| Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.Postal Service Clerks · supplemental task | 0.6% | L1 | L1L2 | 35% | 10 min | Physical presence, Accountability, Trust and care, Access to systems |
| Maintain confidentiality of customers' transactions.Gambling Cage Workers | 0.6% | L1 | L1L2 | 32% | 12 min | Accountability, Trust and care, Access to systems |
| Obtain signatures from recipients of registered or special delivery mail.Postal Service Clerks | 0.6% | L0 | L0L1 | 8% | 4 min | Physical presence, Accountability, Trust and care, Access to systems |
| Convert gaming checks, coupons, tokens, or coins to currency for gaming patrons.Gambling Cage Workers | 0.6% | L0 | L0L1 | 6% | 4 min | Physical presence, Accountability, Trust and care, Access to systems |
| Record casino exchange transactions, using cash registers.Gambling Cage Workers · supplemental task | 0.6% | L1 | L1L1 | 18% | 3 min | Physical presence, Accountability, Trust and care, Access to systems |
| Explain the tax advantages of contributions to potential donors.Fundraisers | 0.6% | L2 | L2L3 | 72% | 38 min | Trust and care |
| Transport mail from one work station to another.Postal Service Clerks | 0.6% | L0 | L0L0 | 0% | 12 min | Physical presence |
| Cash checks and process credit card advances for patrons.Gambling Cage Workers | 0.6% | L1 | L1L1 | 22% | 6 min | Physical presence, Accountability, Trust and care, Access to systems |
| Supply currency, coins, chips, or gaming checks to other departments as needed.Gambling Cage Workers | 0.6% | L1 | L1L1 | 15% | 12 min | Physical presence, Accountability, Trust and care, Access to systems |
| Maintain cage security.Gambling Cage Workers | 0.6% | L1 | L1L1 | 20% | 4.3 h | Physical presence, Accountability, Trust and care, Access to systems |
| Exchange paper currency for playing chips or coins.Gambling and Sports Book Writers and Runners · supplemental task | 0.6% | L0 | L0L0 | 2% | 2 min | Physical presence, Accountability, Trust and care, Access to systems |
| Conduct gambling tables or games, such as dice, roulette, cards, or keno, and ensure that game rules are followed.Gambling and Sports Book Writers and Runners · supplemental task | 0.5% | L0 | L0L0 | 6% | 4.1 h | Physical presence, Accountability, Trust and care, Access to systems |
| Attend community events, meetings, or conferences to promote organizational goals or solicit donations or sponsorships.Fundraisers | 0.5% | L1 | L1L2 | 25% | 3.3 h | Physical presence, Trust and care, Access to systems |
| Compare the house hand with players' hands to determine the winner.Gambling and Sports Book Writers and Runners · supplemental task | 0.5% | L0 | L1L0 | 15% | 1 min | Physical presence, Accountability, Access to systems |
| Monitor budgets, expense reports, or other financial data for fundraising organizations.Fundraisers | 0.5% | L2 | L2L2 | 70% | 1.5 h | Access to systems |
| Operate games in which players bet that a ball will come to rest in a particular slot on a rotating wheel, performing actions such as spinning the wheel and releasing the ball.Gambling and Sports Book Writers and Runners · supplemental task | 0.5% | L0 | L0L0 | 4% | 2 min | Physical presence, Accountability, Trust and care, Access to systems |
| Contact corporate representatives, government officials, or community leaders to increase awareness of organizational causes, activities, or needs.Fundraisers | 0.5% | L2 | L2L2 | 55% | 1.4 h | Trust and care, Access to systems |
| Collect bets in the form of cash or chips, verifying and recording amounts.Gambling and Sports Book Writers and Runners | 0.5% | L0 | L0L1 | 8% | 3 min | Physical presence, Accountability, Trust and care, Access to systems |
| Pay off or move bets as established by game rules and procedures.Gambling and Sports Book Writers and Runners · supplemental task | 0.5% | L1 | L1L2 | 50% | 8 min | Physical presence, Accountability, Access to systems |
| Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.Tellers · supplemental task | 0.5% | L2 | L3L2 | 75% | 20 min | Access to systems |
| Compile or develop materials to submit to granting or other funding organizations.Fundraisers | 0.5% | L2 | L2L2 | 68% | 8.0 h | Accountability, Access to systems |
| Feed mail into postage canceling devices or hand stamp mail to cancel postage.Postal Service Clerks · supplemental task | 0.5% | L0 | L0L0 | 2% | 16 min | Physical presence, Access to systems |
| Check to ensure that all players have placed their bets before play begins.Gambling and Sports Book Writers and Runners · supplemental task | 0.5% | L0 | L1L0 | 15% | 4 min | Physical presence, Accountability, Trust and care, Access to systems |
| Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.Postal Service Clerks · supplemental task | 0.5% | L2 | L2L2 | 65% | 20 min | Trust and care, Access to systems |
| Collect cards or tickets from players.Gambling and Sports Book Writers and Runners | 0.5% | L0 | L0L0 | 4% | 8 min | Physical presence, Accountability, Trust and care, Access to systems |
| Recruit sponsors, participants, or volunteers for fundraising events.Fundraisers | 0.5% | L2 | L2L2 | 60% | 6.0 h | Trust and care, Access to systems |
| Verify accuracy of reports, such as authorization forms, transaction reconciliations, or exchange summary reports.Gambling Cage Workers | 0.5% | L2 | L2L2 | 62% | 42 min | Accountability, Access to systems |
| Prepare reports, including assignment of company funds or recording of department revenues.Gambling Cage Workers · supplemental task | 0.5% | L2 | L2L2 | 65% | 1.3 h | Accountability, Access to systems |
| Design or produce materials such as posters, Web sites, or newsletters to promote, market, or advertise fundraising events.Fundraisers | 0.5% | L2 | L2L3 | 72% | 4.0 h | – |
| Rent post office boxes to customers.Postal Service Clerks · supplemental task | 0.5% | L2 | L2L2 | 42% | 12 min | Physical presence, Accountability, Access to systems |
| Open or close cash floats or game tables.Gambling and Sports Book Writers and Runners · supplemental task | 0.5% | L0 | L0L1 | 10% | 28 min | Physical presence, Accountability, Trust and care, Access to systems |
| Compute and verify amounts won or lost, paying out winnings or referring patrons to workers, such as gaming cashiers, so that winnings can be collected.Gambling and Sports Book Writers and Runners | 0.5% | L2 | L2L2 | 42% | 4 min | Physical presence, Accountability, Trust and care, Access to systems |
| Establish fundraising or participation goals for special events or specified time periods.Fundraisers | 0.5% | L2 | L2L2 | 62% | 2.5 h | Access to systems |
| Count funds and reconcile daily summaries of transactions to balance books.Gambling Cage Workers | 0.5% | L2 | L2L2 | 45% | 1.5 h | Physical presence, Accountability, Access to systems |
| Start gaming equipment that randomly selects numbered balls and announce winning numbers and colors.Gambling and Sports Book Writers and Runners · supplemental task | 0.5% | L0 | L1L0 | 11% | 6 min | Physical presence, Accountability, Trust and care, Access to systems |
| Develop fundraising activity plans that maximize participation or contributions and minimize costs.Fundraisers | 0.5% | L2 | L2L2 | 62% | 5.0 h | Access to systems |
| Issue checks to bond owners in settlement of transactions.Tellers · supplemental task | 0.5% | L2 | L2L2 | 65% | 8 min | Physical presence, Accountability, Access to systems |
| Pay winnings or collect losing bets as established by the rules and procedures of a specific game.Gambling Dealers | 0.5% | L0 | L0L0 | 5% | 2 min | Physical presence, Accountability, Trust and care, Access to systems |
| Determine cash requirements for windows and order all necessary currency, coins, or chips.Gambling Cage Workers | 0.5% | L2 | L2L2 | 65% | 45 min | Accountability, Access to systems |
| Greet customers and make them feel welcome.Gambling Dealers | 0.5% | L0 | L0L0 | 5% | 1 min | Physical presence, Accountability, Trust and care, Access to systems |
| Write reports or prepare presentations to communicate fundraising program data.Fundraisers | 0.5% | L2 | L2L3 | 75% | 3.5 h | Access to systems |
| Exchange paper currency for playing chips or coin money.Gambling Dealers | 0.5% | L0 | L0L0 | 4% | 2 min | Physical presence, Accountability, Trust and care, Access to systems |
| Check to ensure that all players have placed bets before play begins.Gambling Dealers | 0.5% | L0 | L0L1 | 8% | 2 min | Physical presence, Accountability, Access to systems |
| Stand behind a gaming table and deal the appropriate number of cards to each player.Gambling Dealers | 0.5% | L0 | L0L0 | 2% | 2 min | Physical presence, Accountability, Trust and care, Access to systems |
| Apply rule variations to card games such as poker, in which players bet on the value of their hands.Gambling Dealers | 0.5% | L1 | L1L1 | 18% | 8 min | Physical presence, Accountability, Trust and care, Access to systems |
| Perform removal and rotation of cash, coin, or chip inventories as necessary.Gambling Cage Workers | 0.5% | L1 | L1L1 | 12% | 45 min | Physical presence, Accountability, Trust and care, Access to systems |
| Deal cards to house hands, and compare these with players' hands to determine winners, as in black jack.Gambling Dealers | 0.4% | L1 | L1L1 | 15% | 2 min | Physical presence, Accountability, Trust and care, Access to systems |
| Establish new computer accounts.Gambling Cage Workers · supplemental task | 0.4% | L2 | L2L2 | 65% | 20 min | Accountability, Access to systems |
| Inspect cards or equipment to be used in games to ensure they are in proper condition.Gambling and Sports Book Writers and Runners · supplemental task | 0.4% | L0 | L0L0 | 4% | 10 min | Physical presence, Accountability, Access to systems |
| Receive, verify, and record patrons' cash wagers.Gambling Dealers | 0.4% | L0 | L0L1 | 9% | 1 min | Physical presence, Accountability, Trust and care, Access to systems |
| Conduct gambling games, such as dice, roulette, cards, or keno, following all applicable rules and regulations.Gambling Dealers | 0.4% | L0 | L0L0 | 5% | 16 min | Physical presence, Accountability, Trust and care, Access to systems |
| Work as part of a team of dealers in games, such as baccarat or craps.Gambling Dealers | 0.4% | L0 | L0L0 | 4% | 4.0 h | Physical presence, Accountability, Trust and care, Access to systems |
| Prepare bank deposits, balancing assigned funds as necessary.Gambling Cage Workers · supplemental task | 0.4% | L1 | L1L2 | 38% | 52 min | Physical presence, Accountability, Access to systems |
| Cash money orders.Postal Service Clerks · supplemental task | 0.4% | L0 | L0L1 | 12% | 4 min | Physical presence, Accountability, Trust and care, Access to systems |
| Provide customers with information about casino operations.Gambling Cage Workers | 0.4% | L2 | L2L2 | 60% | 6 min | Physical presence, Trust and care, Access to systems |
| Compute amounts of players' wins or losses, or scan winning tickets presented by patrons to calculate the amount of money won.Gambling Dealers | 0.4% | L1 | L1L2 | 38% | 2 min | Physical presence, Accountability, Access to systems |
| Write speeches, press releases, or other promotional materials to increase awareness of the causes, missions, or goals of organizations seeking funds.Fundraisers | 0.4% | L3 | L3L3 | 85% | 2.5 h | – |
| Start and control games and gaming equipment, and announce winning numbers or colors.Gambling Dealers | 0.4% | L0 | L1L0 | 8% | 4 min | Physical presence, Accountability, Trust and care, Access to systems |
| Sell gambling chips, tokens, or tickets to patrons or to other workers for resale to patrons.Gambling Cage Workers · supplemental task | 0.4% | L0 | L0L1 | 8% | 4 min | Physical presence, Accountability, Trust and care, Access to systems |
| Inspect cards and equipment to be used in games to ensure that they are in good condition.Gambling Dealers | 0.4% | L0 | L0L0 | 4% | 10 min | Physical presence, Accountability, Access to systems |
| Record the number of tickets cashed and the amount paid out after each race or event.Gambling and Sports Book Writers and Runners · supplemental task | 0.4% | L2 | L2L2 | 58% | 10 min | Physical presence, Accountability, Access to systems |
| Quote unit exchange rates, following daily international rate sheets or computer displays.Tellers · supplemental task | 0.4% | L3 | L3L3 | 88% | 3 min | Trust and care, Access to systems |
| Answer questions about game rules or casino policies.Gambling and Sports Book Writers and Runners | 0.4% | L2 | L2L3 | 78% | 4 min | Physical presence, Access to systems |
| Deliver tickets, cards, and money to bingo callers.Gambling and Sports Book Writers and Runners · supplemental task | 0.4% | L0 | L0L0 | 4% | 22 min | Physical presence, Accountability, Trust and care, Access to systems |
| Sell food, beverages, or tobacco to players.Gambling and Sports Book Writers and Runners · supplemental task | 0.4% | L0 | L0L0 | 4% | 5 min | Physical presence, Accountability, Trust and care, Access to systems |
| Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.Postal Service Clerks · supplemental task | 0.4% | L2 | L2L2 | 60% | 18 min | Physical presence, Trust and care, Access to systems |
| Greet customers and ask about the quality of service they are receiving.First-Line Supervisors of Gambling Services Workers | 0.4% | L0 | L0L2 | 18% | 4 min | Physical presence, Trust and care, Access to systems |
| Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.First-Line Supervisors of Gambling Services Workers | 0.4% | L1 | L1L1 | 25% | 4.5 h | Physical presence, Accountability, Trust and care, Access to systems |
| Open and close cash floats and game tables.Gambling Dealers | 0.4% | L0 | L0L1 | 8% | 18 min | Physical presence, Accountability, Trust and care, Access to systems |
| Order retail items and other supplies for office use.Postal Service Clerks · supplemental task | 0.4% | L2 | L2L3 | 75% | 30 min | Access to systems |
| Participate in games for gambling establishments to provide the minimum complement of players at a table.Gambling Dealers · supplemental task | 0.4% | L0 | L0L0 | 2% | 4.5 h | Physical presence, Accountability, Trust and care, Access to systems |
| Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.First-Line Supervisors of Gambling Services Workers | 0.4% | L0 | L2L0 | 32% | 2.1 h | Physical presence, Access to systems |
| Answer questions about game rules and casino policies.Gambling Dealers | 0.4% | L2 | L2L3 | 72% | 4 min | Physical presence, Access to systems |
| Supervise staff and monitor gambling tables to ensure security of the game.Gambling Dealers · supplemental task | 0.4% | L1 | L1L2 | 25% | 4.5 h | Physical presence, Accountability, Trust and care, Access to systems |
| Coordinate transportation or delivery of materials, supplies, or donations for fundraising events.Fundraisers · supplemental task | 0.3% | L2 | L2L2 | 55% | 2.5 h | Physical presence, Trust and care, Access to systems |
| Seat patrons at gaming tables.Gambling Dealers · supplemental task | 0.3% | L0 | L0L1 | 9% | 2 min | Physical presence, Accountability, Trust and care, Access to systems |
| Prepare collection reports for submission to supervisors.Gambling and Sports Book Writers and Runners · supplemental task | 0.3% | L2 | L2L2 | 65% | 45 min | Physical presence, Accountability, Access to systems |
| Perform paperwork required for monetary transactions.First-Line Supervisors of Gambling Services Workers | 0.3% | L2 | L2L2 | 58% | 28 min | Accountability, Access to systems |
| Direct or coordinate Web-based fundraising activities, such as online auctions or donation Web sites.Fundraisers | 0.3% | L2 | L2L2 | 60% | 4.0 h | Accountability, Trust and care, Access to systems |
| Plan and direct special events for fundraising, such as silent auctions, dances, golf events, or walks.Fundraisers | 0.3% | L2 | L2L2 | 48% | 25 h | Physical presence, Trust and care, Access to systems |
| Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams.First-Line Supervisors of Gambling Services Workers | 0.3% | L0 | L0L1 | 6% | 15 min | Physical presence, Accountability, Access to systems |
| Monitor payment of hand-delivered jackpots to ensure promptness.First-Line Supervisors of Gambling Services Workers | 0.3% | L1 | L1L1 | 20% | 25 min | Physical presence, Accountability, Trust and care, Access to systems |
| Explain and interpret house rules, such as game rules or betting limits, for patrons.First-Line Supervisors of Gambling Services Workers | 0.3% | L1 | L1L2 | 38% | 8 min | Physical presence, Accountability, Trust and care, Access to systems |
| Reset slot machines after payoffs.First-Line Supervisors of Gambling Services Workers | 0.3% | L0 | L0L0 | 6% | 5 min | Physical presence, Accountability, Access to systems |
| Supervise staff and games and mediate disputes.Gambling and Sports Book Writers and Runners · supplemental task | 0.3% | L1 | L1L2 | 25% | 40 min | Physical presence, Accountability, Trust and care, Access to systems |
| Supervise the distribution of complimentary meals, hotel rooms, discounts, or other items given to players, based on length of play and amount bet.First-Line Supervisors of Gambling Services Workers | 0.3% | L2 | L2L2 | 58% | 38 min | Physical presence, Accountability, Trust and care, Access to systems |
| Answer patrons' questions about gaming machine functions and payouts.First-Line Supervisors of Gambling Services Workers | 0.3% | L1 | L1L2 | 42% | 6 min | Physical presence, Trust and care, Access to systems |
| Develop corporate fundraising programs, such as employer gift-matching.Fundraisers · supplemental task | 0.3% | L2 | L2L2 | 55% | 24 h | Trust and care, Access to systems |
| Refer patrons to gaming cashiers to collect winnings.Gambling Dealers | 0.3% | L0 | L0L0 | 3% | 2 min | Physical presence, Trust and care, Access to systems |
| Inform customers about foreign currency regulations and compute transaction fees for currency exchanges.Tellers · supplemental task | 0.3% | L2 | L2L2 | 70% | 8 min | Trust and care, Access to systems |
| Respond to and resolve patrons' complaints.First-Line Supervisors of Gambling Services Workers | 0.3% | L1 | L1L2 | 30% | 20 min | Physical presence, Accountability, Trust and care, Access to systems |
| Record, issue receipts for, and pay off bets.First-Line Supervisors of Gambling Services Workers · supplemental task | 0.3% | L2 | L2L2 | 58% | 4 min | Physical presence, Accountability, Trust and care, Access to systems |
| Establish and maintain banks and table limits for each game.First-Line Supervisors of Gambling Services Workers | 0.3% | L2 | L2L2 | 50% | 1.0 h | Physical presence, Accountability, Access to systems |
| Secure speakers for charitable events, community meetings, or conferences to increase awareness of charitable, nonprofit, or political causes.Fundraisers | 0.3% | L2 | L2L2 | 58% | 5.3 h | Trust and care, Access to systems |
| Prepare collection reports for submission to supervisors.Gambling Dealers · supplemental task | 0.3% | L2 | L2L2 | 62% | 30 min | Physical presence, Accountability, Access to systems |
| Exchange currency for customers, converting currency into requested combinations of bills and coins.First-Line Supervisors of Gambling Services Workers | 0.3% | L0 | L0L0 | 4% | 3 min | Physical presence, Accountability, Trust and care, Access to systems |
| Develop and maintain media contact lists.Fundraisers · supplemental task | 0.3% | L2 | L2L2 | 72% | 2.5 h | Access to systems |
| Record the specifics of malfunctioning machines and document malfunctions needing repair.First-Line Supervisors of Gambling Services Workers | 0.3% | L2 | L2L2 | 48% | 18 min | Physical presence, Access to systems |
| Maintain familiarity with the games at a facility and with strategies or tricks used by cheaters at such games.First-Line Supervisors of Gambling Services Workers | 0.3% | L1 | L1L2 | 40% | 1.5 h | Physical presence, Access to systems |
| Monitor functioning of slot machine coin dispensers and fill coin hoppers when necessary.First-Line Supervisors of Gambling Services Workers · supplemental task | 0.3% | L1 | L1L2 | 22% | 22 min | Physical presence, Access to systems |
| Attach "out of order" signs to malfunctioning machines, and notify technicians when machines need to be repaired or removed.First-Line Supervisors of Gambling Services Workers | 0.3% | L1 | L1L2 | 35% | 10 min | Physical presence, Access to systems |
| Monitor stations and games and move dealers from game to game to ensure adequate staffing.First-Line Supervisors of Gambling Services Workers | 0.3% | L1 | L1L1 | 22% | 4.3 h | Physical presence, Accountability, Trust and care, Access to systems |
| Monitor patrons for signs of compulsive gambling, offering assistance if necessary.First-Line Supervisors of Gambling Services Workers | 0.3% | L1 | L1L1 | 25% | 22 min | Physical presence, Accountability, Trust and care, Access to systems |
| Report customer-related incidents occurring in gaming areas to supervisors.First-Line Supervisors of Gambling Services Workers | 0.3% | L1 | L1L2 | 30% | 12 min | Physical presence, Accountability, Trust and care, Access to systems |
| Direct workers compiling summary sheets for each race or event to record amounts wagered and amounts to be paid to winners.First-Line Supervisors of Gambling Services Workers · supplemental task | 0.3% | L2 | L2L2 | 62% | 32 min | Accountability, Access to systems |
| Determine how many gaming tables to open each day and schedule staff accordingly.First-Line Supervisors of Gambling Services Workers · supplemental task | 0.3% | L2 | L2L2 | 62% | 1.1 h | Accountability, Access to systems |
| Clean and maintain slot machines and surrounding areas.First-Line Supervisors of Gambling Services Workers | 0.2% | L0 | L0L0 | 6% | 38 min | Physical presence, Access to systems |
| Enforce safety rules, and report or remove safety hazards as well as guests who are underage, intoxicated, disruptive, or cheating.First-Line Supervisors of Gambling Services Workers | 0.2% | L1 | L1L2 | 20% | 25 min | Physical presence, Accountability, Trust and care, Access to systems |
| Provide assistance in the training and orientation of new cashiers.Gambling Cage Workers | 0.2% | L1 | L1L2 | 42% | 4.0 h | Physical presence, Accountability, Trust and care, Access to systems |
| Interview and hire workers.First-Line Supervisors of Gambling Services Workers · supplemental task | 0.2% | L2 | L2L2 | 50% | 4.0 h | Accountability, Trust and care, Access to systems |
| Train, supervise, schedule, and evaluate workers.First-Line Supervisors of Gambling Services Workers · supplemental task | 0.2% | L2 | L2L2 | 40% | 2.8 h | Physical presence, Accountability, Trust and care, Access to systems |
| Prepare materials such as fundraising envelopes, bid sheets, or gift bags for charitable events.Fundraisers · supplemental task | 0.2% | L2 | L2L2 | 35% | 2.8 h | Physical presence |
| Train new dealers.Gambling Dealers · supplemental task | 0.2% | L1 | L1L2 | 32% | 6.0 h | Physical presence, Trust and care |
| Establish policies on types of gambling offered, odds, or extension of credit.First-Line Supervisors of Gambling Services Workers · supplemental task | 0.1% | L2 | L2L2 | 48% | 4.0 h | Accountability, Access to systems |
| Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.First-Line Supervisors of Gambling Services Workers · supplemental task | 0.1% | L2 | L2L2 | 65% | 1.0 h | Accountability, Access to systems |
| Evaluate workers' performance and prepare written performance evaluations.First-Line Supervisors of Gambling Services Workers | 0.1% | L2 | L2L2 | 55% | 1.3 h | Physical presence, Trust and care, Access to systems |
Level: consensus of the two models (the lower level when they disagree). Share: part of the task’s working time an agent could take over. Human time: minutes a competent person needs for one instance, as estimated by the models.
Against other measures
Exposure is not delegation
| Measure | Value | Percentile | Pct |
|---|---|---|---|
| ADI (this index) | 57.0% | 63 | |
| Eloundou et al. (2024), GPT exposure β | 0.472 | 72 | |
| Felten et al. (2021), AI occupational exposure | 1.107 | 83 | |
| Webb (2020), AI patent exposure | 13 | 7 | |
| Eisfeldt et al. (2026), generative AI exposure | 0.167 | 50 | |
| Anthropic Economic Index, observed use | 0.176 | 81 |
Earlier indices measure whether AI can touch a task; ADI measures how much of it an agent can carry out from a goal. – : the source does not cover this occupation.
Same sub-major group (42)
Neighbouring occupations
| Occupation | ADI | % |
|---|---|---|
| Client information workers not elsewhere classified 4229 | 100.0 | |
| Debt-collectors and related workers 4214 | 95.8 | |
| Contact centre information clerks 4222 | 95.4 | |
| Enquiry clerks 4225 | 92.9 | |
| Survey and market research interviewers 4227 | 87.9 | |
| Travel consultants and clerks 4221 | 85.4 | |
| Telephone switchboard operators 4223 | 82.9 | |
| Receptionists (general) 4226 | 82.3 | |
| Hotel receptionists 4224 | 71.5 | |
| Bank tellers and related clerks 4211 | 51.2 | |
| Bookmakers, croupiers and related gaming workers 4212 | 24.0 |
Dashed line: pawnbrokers and money-lenders (57.0%).
Cite this record
Text
Espinal Maya, Cristian, and Santiago Jiménez Londoño. 2026. ADI v2026.1: Agent Delegability Index data, code and MCP server. Zenodo. https://doi.org/10.5281/zenodo.23552918. Record: Pawnbrokers and money-lenders (ISCO-08 4213), https://balamlabs.org/adi/occupations/4213
BibTeX
@misc{espinal2026adidata,
title = {{ADI} v2026.1: Agent Delegability Index data, code and {MCP} server},
author = {Espinal Maya, Cristian and Jim{\'e}nez Londo{\~n}o, Santiago},
year = {2026},
publisher = {Zenodo},
version = {v2026.1},
doi = {10.5281/zenodo.23552918},
url = {https://doi.org/10.5281/zenodo.23552918},
note = {Record: Pawnbrokers and money-lenders (ISCO-08 4213)}
}Machine-readable
The same record as static JSON, with its citation: /adi/v2026.1/isco/4213.json.