ISCO-08 5230
Cashiers and ticket clerks
25.9%
ADI · 264th of 433 · 95% interval 12.8–40.2
An AI agent can at least partly carry out 25.9% of the task time of cashiers and ticket clerks, and finish 3.6% alone. The barrier that holds most of the rest back is access to the systems the work runs on.
ADI · partial or full25.9%
264th of 433 · interval 12.8–40.2
ADI3 · full delegation3.6%
95th of 433 · interval 0.0–9.6
ADIs · share of time27.6%
261st of 433 · interval 20.3–35.7
Evidence41
task statements rated by two models and weighted by importance and frequency. World employment: 25.0 million.
Task weight by level
How the tasks rate
L0No meaningful role · 40.8%L1Augmentation · 33.4%L2Partial delegation · 22.2%L3Full delegation · 3.6%
Barriers
What stops the agent
Share of task weight flagged by each barrier; a task can carry several.
41 task statements, heaviest first
| Task statement (O*NET occupation) | Sonnet · Haiku | Barriers | ||||
|---|---|---|---|---|---|---|
| Exchange money, credit, tickets, or casino chips and make change for customers.Gambling Change Persons and Booth Cashiers | 4.6% | L0 | L0L0 | 5% | 2 min | Physical presence, Accountability, Trust and care, Access to systems |
| Keep accurate records of monetary exchanges, authorization forms, and transaction reconciliations.Gambling Change Persons and Booth Cashiers | 4.5% | L2 | L2L2 | 50% | 20 min | Physical presence, Accountability, Access to systems |
| Calculate the value of chips won or lost by players.Gambling Change Persons and Booth Cashiers · supplemental task | 4.3% | L1 | L1L2 | 35% | 3 min | Physical presence, Accountability, Access to systems |
| Maintain cage security according to rules.Gambling Change Persons and Booth Cashiers | 4.2% | L0 | L0L2 | 15% | 4.3 h | Physical presence, Accountability, Trust and care, Access to systems |
| Count money and audit money drawers.Gambling Change Persons and Booth Cashiers | 4.1% | L1 | L1L2 | 22% | 30 min | Physical presence, Accountability, Access to systems |
| Check identifications to verify age of players.Gambling Change Persons and Booth Cashiers | 4.0% | L0 | L1L0 | 10% | 2 min | Physical presence, Accountability, Trust and care, Access to systems |
| Obtain customers' signatures on receipts when winnings exceed the amount held in a slot machine.Gambling Change Persons and Booth Cashiers · supplemental task | 3.9% | L0 | L0L0 | 6% | 3 min | Physical presence, Accountability, Trust and care, Access to systems |
| Sell gambling chips, tokens, or tickets to patrons, or to other workers for resale to patrons.Gambling Change Persons and Booth Cashiers · supplemental task | 3.7% | L1 | L1L1 | 12% | 3 min | Physical presence, Accountability, Trust and care, Access to systems |
| Listen for jackpot alarm bells and issue payoffs to winners.Gambling Change Persons and Booth Cashiers · supplemental task | 3.6% | L0 | L0L0 | 4% | 10 min | Physical presence, Accountability, Trust and care, Access to systems |
| Reconcile daily summaries of transactions to balance books.Gambling Change Persons and Booth Cashiers | 3.6% | L2 | L2L2 | 65% | 45 min | Physical presence, Accountability, Access to systems |
| Furnish change persons with a money bank at the start of each shift.Gambling Change Persons and Booth Cashiers · supplemental task | 3.5% | L1 | L1L1 | 12% | 18 min | Physical presence, Accountability, Trust and care, Access to systems |
| Accept credit applications and verify credit references to provide check-cashing authorization or to establish house credit accounts.Gambling Change Persons and Booth Cashiers · supplemental task | 3.2% | L2 | L2L2 | 55% | 32 min | Accountability, Trust and care, Access to systems |
| Clean casino areas.Gambling Change Persons and Booth Cashiers · supplemental task | 3.0% | L0 | L0L0 | 2% | 38 min | Physical presence, Access to systems |
| Receive payment by cash, check, credit cards, vouchers, or automatic debits.Cashiers | 2.3% | L1 | L1L2 | 28% | 3 min | Physical presence, Access to systems |
| Greet customers entering establishments.Cashiers | 2.2% | L0 | L0L0 | 5% | 1 min | Physical presence, Trust and care, Access to systems |
Show the other 26 tasks
| Task statement (O*NET occupation) | Sonnet · Haiku | Barriers | ||||
|---|---|---|---|---|---|---|
| Issue receipts, refunds, credits, or change due to customers.Cashiers | 2.1% | L1 | L1L2 | 35% | 4 min | Physical presence, Trust and care, Access to systems |
| Answer incoming phone calls.Cashiers | 2.0% | L2 | L2L2 | 68% | 3 min | Access to systems |
| Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.Cashiers | 1.9% | L2 | L2L2 | 50% | 2 min | Physical presence, Access to systems |
| Issue trading stamps, and redeem food stamps and coupons.Cashiers · supplemental task | 1.9% | L1 | L1L2 | 28% | 2 min | Physical presence, Access to systems |
| Compute and record totals of transactions.Cashiers · supplemental task | 1.9% | L3 | L3L3 | 85% | 3 min | Access to systems |
| Weigh items sold by weight to determine prices.Cashiers · supplemental task | 1.9% | L0 | L0L0 | 5% | 1 min | Physical presence, Access to systems |
| Answer customers' questions, and provide information on procedures or policies.Cashiers | 1.9% | L2 | L2L2 | 55% | 2 min | Physical presence, Access to systems |
| Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.Cashiers · supplemental task | 1.8% | L0 | L0L1 | 8% | 8 min | Physical presence, Access to systems |
| Calculate total payments received during a time period, and reconcile this with total sales.Cashiers · supplemental task | 1.8% | L2 | L2L3 | 75% | 30 min | Physical presence, Access to systems |
| Request information or assistance, using paging systems.Cashiers | 1.8% | L0 | L1L0 | 8% | 2 min | Physical presence, Access to systems |
| Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately.Cashiers | 1.8% | L1 | L1L2 | 38% | 15 min | Physical presence, Access to systems |
| Sell tickets and other items to customers.Cashiers · supplemental task | 1.8% | L1 | L1L1 | 28% | 3 min | Physical presence, Trust and care, Access to systems |
| Help customers find the location of products.Cashiers | 1.8% | L1 | L1L2 | 25% | 2 min | Physical presence, Trust and care, Access to systems |
| Assist customers by providing information and resolving their complaints.Cashiers | 1.8% | L1 | L1L2 | 40% | 8 min | Physical presence, Trust and care, Access to systems |
| Keep periodic balance sheets of amounts and numbers of transactions.Cashiers · supplemental task | 1.8% | L2 | L2L2 | 68% | 52 min | Access to systems |
| Sort, count, and wrap currency and coins.Cashiers · supplemental task | 1.7% | L0 | L0L0 | 4% | 15 min | Physical presence, Access to systems |
| Post charges against guests' or patients' accounts.Cashiers · supplemental task | 1.7% | L3 | L3L3 | 82% | 4 min | Access to systems |
| Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.Cashiers · supplemental task | 1.7% | L0 | L0L0 | 5% | 4 min | Physical presence |
| Compile and maintain non-monetary reports and records.Cashiers · supplemental task | 1.6% | L2 | L2L2 | 60% | 30 min | Access to systems |
| Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.Cashiers · supplemental task | 1.6% | L0 | L0L0 | 4% | 20 min | Physical presence, Trust and care, Access to systems |
| Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans.Cashiers | 1.6% | L0 | L0L0 | 2% | 25 min | Physical presence, Access to systems |
| Stock shelves, sort and reshelve returned items, and mark prices on items and shelves.Cashiers · supplemental task | 1.6% | L0 | L0L1 | 8% | 52 min | Physical presence, Access to systems |
| Cash checks for customers.Cashiers · supplemental task | 1.6% | L1 | L1L2 | 25% | 4 min | Physical presence, Accountability, Trust and care, Access to systems |
| Offer customers carry-out service at the completion of transactions.Cashiers · supplemental task | 1.5% | L0 | L0L0 | 2% | 1 min | Physical presence, Trust and care |
| Process merchandise returns and exchanges.Cashiers | 1.4% | L1 | L1L2 | 35% | 6 min | Physical presence, Trust and care, Access to systems |
| Supervise others and provide on-the-job training.Cashiers · supplemental task | 1.4% | L1 | L1L1 | 20% | 52 min | Physical presence, Trust and care, Access to systems |
Level: consensus of the two models (the lower level when they disagree). Share: part of the task’s working time an agent could take over. Human time: minutes a competent person needs for one instance, as estimated by the models.
Against other measures
Exposure is not delegation
| Measure | Value | Percentile | Pct |
|---|---|---|---|
| ADI (this index) | 25.9% | 39 | |
| Eloundou et al. (2024), GPT exposure β | 0.264 | 44 | |
| Felten et al. (2021), AI occupational exposure | -0.149 | 48 | |
| Webb (2020), AI patent exposure | 38 | 28 | |
| Eisfeldt et al. (2026), generative AI exposure | 0.186 | 53 | |
| Anthropic Economic Index, observed use | 0.042 | 59 |
Earlier indices measure whether AI can touch a task; ADI measures how much of it an agent can carry out from a goal. – : the source does not cover this occupation.
Same sub-major group (52)
Neighbouring occupations
| Occupation | ADI | % |
|---|---|---|
| Contact centre salespersons 5244 | 100.0 | |
| Shop keepers 5221 | 92.3 | |
| Sales workers not elsewhere classified 5249 | 82.2 | |
| Shop sales assistants 5223 | 55.4 | |
| Shop supervisors 5222 | 54.9 | |
| Sales demonstrators 5242 | 35.8 | |
| Fashion and other models 5241 | 35.4 | |
| Stall and market salespersons 5211 | 32.4 | |
| Door to door salespersons 5243 | 32.4 | |
| Service station attendants 5245 | 21.9 | |
| Food service counter attendants 5246 | 11.6 | |
| Street food salespersons 5212 | 10.8 |
Dashed line: cashiers and ticket clerks (25.9%).
Cite this record
Text
Espinal Maya, Cristian, and Santiago Jiménez Londoño. 2026. ADI v2026.1: Agent Delegability Index data, code and MCP server. Zenodo. https://doi.org/10.5281/zenodo.23552918. Record: Cashiers and ticket clerks (ISCO-08 5230), https://balamlabs.org/adi/occupations/5230
BibTeX
@misc{espinal2026adidata,
title = {{ADI} v2026.1: Agent Delegability Index data, code and {MCP} server},
author = {Espinal Maya, Cristian and Jim{\'e}nez Londo{\~n}o, Santiago},
year = {2026},
publisher = {Zenodo},
version = {v2026.1},
doi = {10.5281/zenodo.23552918},
url = {https://doi.org/10.5281/zenodo.23552918},
note = {Record: Cashiers and ticket clerks (ISCO-08 5230)}
}Machine-readable
The same record as static JSON, with its citation: /adi/v2026.1/isco/5230.json.