Service station attendants
An AI agent can at least partly carry out 21.9% of the task time of service station attendants, and finish 6.7% alone. Most of the rest requires physical presence.
283rd of 433 · interval 4.8–45.2
57th of 433 · interval 0.0–22.8
286th of 433 · interval 11.5–39.1
task statements rated by two models and weighted by importance and frequency. World employment: 3.0 million.
How the tasks rate
What stops the agent
Share of task weight flagged by each barrier; a task can carry several.
| Task statement (O*NET occupation) | Sonnet · Haiku | Barriers | ||||
|---|---|---|---|---|---|---|
| Collect cash payments from customers, and make change or charge purchases to customers' credit cards, providing customers with receipts.Automotive and Watercraft Service Attendants | 9.3% | L1 | L1L1 | 20% | 3 min | Physical presence, Accountability, Trust and care, Access to systems |
| Clean windshields.Automotive and Watercraft Service Attendants · supplemental task | 8.4% | L0 | L0L0 | 0% | 6 min | Physical presence |
| Check tire pressure and levels of fuel, motor oil, transmission, radiator, battery, or other fluids, adding air or fluids as required.Automotive and Watercraft Service Attendants | 7.8% | L0 | L0L0 | 4% | 10 min | Physical presence |
| Perform minor repairs, such as adjusting brakes, replacing spark plugs, or changing engine oil or filters.Automotive and Watercraft Service Attendants | 7.5% | L0 | L0L1 | 10% | 45 min | Physical presence, Access to systems |
| Clean parking areas, offices, restrooms, or equipment, and remove trash.Automotive and Watercraft Service Attendants | 7.2% | L0 | L0L0 | 6% | 52 min | Physical presence, Access to systems |
| Grease and lubricate vehicles or specified units, such as springs, universal joints, or steering knuckles, using grease guns or spray lubricants.Automotive and Watercraft Service Attendants | 7.1% | L0 | L0L0 | 4% | 15 min | Physical presence, Access to systems |
| Sell and install accessories, such as batteries, windshield wiper blades, fan belts, bulbs, or headlamps.Automotive and Watercraft Service Attendants | 7.0% | L1 | L1L2 | 22% | 18 min | Physical presence, Trust and care, Access to systems |
| Prepare daily reports of fuel, oil, and accessory sales.Automotive and Watercraft Service Attendants · supplemental task | 6.7% | L3 | L3L3 | 82% | 30 min | Access to systems |
| Activate fuel pumps and fill fuel tanks of vehicles with gasoline or diesel fuel to specified levels.Automotive and Watercraft Service Attendants · supplemental task | 6.1% | L0 | L0L0 | 4% | 5 min | Physical presence |
| Maintain customer records and follow up periodically with telephone, mail, or personal reminders of services due.Automotive and Watercraft Service Attendants · supplemental task | 6.0% | L2 | L3L2 | 80% | 28 min | Access to systems |
| Rotate, test, and repair or replace tires.Automotive and Watercraft Service Attendants | 5.5% | L0 | L0L0 | 4% | 42 min | Physical presence |
| Test and charge batteries.Automotive and Watercraft Service Attendants · supplemental task | 5.3% | L0 | L0L0 | 4% | 28 min | Physical presence, Access to systems |
| Order stock, and price and shelve incoming goods.Automotive and Watercraft Service Attendants | 5.0% | L2 | L2L2 | 40% | 1.0 h | Physical presence, Access to systems |
| Provide customers with information about local roads or highways.Automotive and Watercraft Service Attendants · supplemental task | 3.0% | L1 | L1L3 | 55% | 4 min | Physical presence, Access to systems |
| Enforce safety rules and regulations.First-Line Supervisors of Material-Moving Machine and Vehicle Operators | 0.3% | L1 | L1L2 | 25% | 45 min | Physical presence, Accountability, Trust and care, Access to systems |
Show the other 40 tasks
| Task statement (O*NET occupation) | Sonnet · Haiku | Barriers | ||||
|---|---|---|---|---|---|---|
| Confer with customers, supervisors, contractors, or other personnel to exchange information or to resolve problems.First-Line Supervisors of Material-Moving Machine and Vehicle Operators | 0.3% | L2 | L2L2 | 45% | 25 min | Trust and care, Access to systems |
| Resolve worker problems or collaborate with employees to assist in problem resolution.First-Line Supervisors of Material-Moving Machine and Vehicle Operators | 0.3% | L1 | L1L2 | 30% | 25 min | Physical presence, Trust and care, Access to systems |
| Plan work assignments and equipment allocations to meet transportation, operations or production goals.First-Line Supervisors of Material-Moving Machine and Vehicle Operators | 0.3% | L2 | L2L2 | 58% | 1.3 h | Access to systems |
| Review orders, production schedules, blueprints, or shipping or receiving notices to determine work sequences and material shipping dates, types, volumes, or destinations.First-Line Supervisors of Material-Moving Machine and Vehicle Operators | 0.3% | L2 | L2L2 | 65% | 45 min | Access to systems |
| Drive vehicles or operate machines or equipment to complete work assignments or to assist workers.First-Line Supervisors of Material-Moving Machine and Vehicle Operators | 0.3% | L0 | L0L0 | 2% | 3.0 h | Physical presence, Accountability, Access to systems |
| Interpret transportation or tariff regulations, shipping orders, safety regulations, or company policies and procedures for workers.First-Line Supervisors of Material-Moving Machine and Vehicle Operators | 0.3% | L2 | L2L2 | 60% | 32 min | Accountability, Trust and care |
| Examine, measure, or weigh cargo or materials to determine specific handling requirements.First-Line Supervisors of Material-Moving Machine and Vehicle Operators | 0.3% | L1 | L1L1 | 20% | 18 min | Physical presence, Accountability, Access to systems |
| Monitor field work to ensure proper performance and use of materials.First-Line Supervisors of Material-Moving Machine and Vehicle Operators | 0.3% | L1 | L1L2 | 32% | 1.3 h | Physical presence, Trust and care, Access to systems |
| Maintain or verify records of time, materials, expenditures, or crew activities.First-Line Supervisors of Material-Moving Machine and Vehicle Operators | 0.3% | L2 | L2L2 | 60% | 38 min | Accountability, Access to systems |
| Inspect or test materials, stock, vehicles, equipment, or facilities to ensure that they are safe, free of defects, and consistent with specifications.First-Line Supervisors of Material-Moving Machine and Vehicle Operators | 0.3% | L1 | L1L2 | 30% | 45 min | Physical presence, Accountability, Access to systems |
| Dispatch personnel and vehicles in response to telephone or radio reports of emergencies.First-Line Supervisors of Material-Moving Machine and Vehicle Operators | 0.2% | L2 | L2L2 | 48% | 8 min | Accountability, Access to systems |
| Compute or estimate cash, payroll, transportation, personnel, or storage requirements.First-Line Supervisors of Material-Moving Machine and Vehicle Operators · supplemental task | 0.2% | L2 | L2L2 | 68% | 1.3 h | Access to systems |
| Assist workers in tasks, such as loading vehicles.First-Line Supervisors of Material-Moving Machine and Vehicle Operators · supplemental task | 0.2% | L0 | L0L2 | 19% | 30 min | Physical presence, Accountability, Trust and care, Access to systems |
| Plan and establish schedules.First-Line Supervisors of Material-Moving Machine and Vehicle Operators · supplemental task | 0.2% | L2 | L2L2 | 62% | 1.8 h | Access to systems |
| Direct workers in transportation or related services, such as pumping, moving, storing, or loading or unloading of materials.First-Line Supervisors of Material-Moving Machine and Vehicle Operators · supplemental task | 0.2% | L1 | L1L2 | 32% | 2.3 h | Physical presence, Accountability, Trust and care, Access to systems |
| Requisition needed personnel, supplies, equipment, parts, or repair services.First-Line Supervisors of Material-Moving Machine and Vehicle Operators | 0.2% | L2 | L2L2 | 62% | 38 min | Access to systems |
| Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers.First-Line Supervisors of Material-Moving Machine and Vehicle Operators | 0.2% | L1 | L1L2 | 28% | 1.3 h | Physical presence, Accountability, Trust and care, Access to systems |
| Perform or schedule repairs or preventive maintenance of vehicles or other equipment.First-Line Supervisors of Material-Moving Machine and Vehicle Operators · supplemental task | 0.2% | L2 | L2L2 | 42% | 1.3 h | Physical presence, Accountability, Access to systems |
| Prepare, compile, and submit reports on work activities, operations, production, or work-related accidents.First-Line Supervisors of Material-Moving Machine and Vehicle Operators | 0.2% | L2 | L2L2 | 68% | 52 min | Accountability, Access to systems |
| Recommend and implement measures to improve worker motivation, equipment performance, work methods, or customer services.First-Line Supervisors of Material-Moving Machine and Vehicle Operators | 0.2% | L2 | L2L2 | 45% | 3.3 h | Physical presence, Trust and care, Access to systems |
| Recommend or implement personnel actions, such as employee selection, evaluation, rewards, or disciplinary actions.First-Line Supervisors of Material-Moving Machine and Vehicle Operators | 0.2% | L2 | L2L2 | 55% | 1.5 h | Accountability, Trust and care, Access to systems |
| Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L1 | L1L1 | 15% | 35 min | Physical presence, Accountability, Access to systems |
| Take disciplinary action to address performance problems.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L1 | L1L2 | 38% | 1.5 h | Accountability, Trust and care, Access to systems |
| Resolve customer complaints regarding worker performance or services rendered.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L2 | L2L2 | 52% | 35 min | Accountability, Trust and care, Access to systems |
| Requisition necessary supplies, equipment, or services.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L2 | L2L2 | 62% | 38 min | Access to systems |
| Recruit and hire staff members.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L2 | L2L2 | 58% | 6.0 h | Accountability, Trust and care, Access to systems |
| Recommend and implement measures to improve worker motivation, work methods, or customer services.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L1 | L1L2 | 42% | 3.5 h | Trust and care, Access to systems |
| Participate in continuing education to stay abreast of industry trends and developments.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L1 | L1L2 | 50% | 1.8 h | – |
| Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L1 | L1L1 | 22% | 1.0 h | Physical presence, Accountability, Trust and care, Access to systems |
| Meet with managers or other supervisors to stay informed of changes affecting operations.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L1 | L1L2 | 28% | 52 min | Physical presence, Trust and care, Access to systems |
| Inspect materials, stock, vehicles, equipment, or facilities to ensure that they are safe, free of defects, and consistent with specifications.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L1 | L1L1 | 20% | 45 min | Physical presence, Accountability, Access to systems |
| Inform workers about interests or special needs of specific groups.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L2 | L2L2 | 60% | 30 min | Trust and care, Access to systems |
| Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L1 | L1L2 | 32% | 1.0 h | Physical presence, Accountability, Trust and care |
| Enforce safety rules and regulations.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L1 | L1L2 | 30% | 1.0 h | Physical presence, Accountability, Trust and care, Access to systems |
| Direct or coordinate the activities of workers, such as flight or car attendants.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L1 | L1L2 | 30% | 4.5 h | Physical presence, Accountability, Trust and care, Access to systems |
| Confer with customers, supervisors, contractors, or other personnel to exchange information or to resolve problems.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L2 | L2L2 | 42% | 25 min | Physical presence, Trust and care, Access to systems |
| Compute or estimate cash, payroll, transportation, or personnel requirements.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L2 | L2L2 | 68% | 1.0 h | Access to systems |
| Apply customer feedback to service improvement efforts.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L2 | L2L2 | 58% | 2.0 h | Trust and care, Access to systems |
| Analyze and record personnel or operational data and write related activity reports.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L2 | L2L2 | 70% | 1.5 h | Access to systems |
| Train workers in proper operational procedures and functions and explain company policies.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L1 | L1L2 | 42% | 1.5 h | Physical presence, Accountability, Trust and care |
Level: consensus of the two models (the lower level when they disagree). Share: part of the task’s working time an agent could take over. Human time: minutes a competent person needs for one instance, as estimated by the models.
Exposure is not delegation
| Measure | Value | Percentile | Pct |
|---|---|---|---|
| ADI (this index) | 21.9% | 35 | |
| Eloundou et al. (2024), GPT exposure β | 0.184 | 32 | |
| Felten et al. (2021), AI occupational exposure | -1.043 | 19 | |
| Webb (2020), AI patent exposure | 24.886 | 17 | |
| Eisfeldt et al. (2026), generative AI exposure | 0.041 | 23 | |
| Anthropic Economic Index, observed use | 0 | 16 |
Earlier indices measure whether AI can touch a task; ADI measures how much of it an agent can carry out from a goal. – : the source does not cover this occupation.
Neighbouring occupations
| Occupation | ADI | % |
|---|---|---|
| Contact centre salespersons 5244 | 100.0 | |
| Shop keepers 5221 | 92.3 | |
| Sales workers not elsewhere classified 5249 | 82.2 | |
| Shop sales assistants 5223 | 55.4 | |
| Shop supervisors 5222 | 54.9 | |
| Sales demonstrators 5242 | 35.8 | |
| Fashion and other models 5241 | 35.4 | |
| Stall and market salespersons 5211 | 32.4 | |
| Door to door salespersons 5243 | 32.4 | |
| Cashiers and ticket clerks 5230 | 25.9 | |
| Food service counter attendants 5246 | 11.6 | |
| Street food salespersons 5212 | 10.8 |
Dashed line: service station attendants (21.9%).
Espinal Maya, Cristian, and Santiago Jiménez Londoño. 2026. ADI v2026.1: Agent Delegability Index data, code and MCP server. Zenodo. https://doi.org/10.5281/zenodo.23552918. Record: Service station attendants (ISCO-08 5245), https://balamlabs.org/adi/occupations/5245
@misc{espinal2026adidata,
title = {{ADI} v2026.1: Agent Delegability Index data, code and {MCP} server},
author = {Espinal Maya, Cristian and Jim{\'e}nez Londo{\~n}o, Santiago},
year = {2026},
publisher = {Zenodo},
version = {v2026.1},
doi = {10.5281/zenodo.23552918},
url = {https://doi.org/10.5281/zenodo.23552918},
note = {Record: Service station attendants (ISCO-08 5245)}
}The same record as static JSON, with its citation: /adi/v2026.1/isco/5245.json.