Sales workers not elsewhere classified
An AI agent can at least partly carry out 82.2% of the task time of sales workers not elsewhere classified, and finish 12.5% alone. The barrier that holds most of the rest back is access to the systems the work runs on.
106th of 433 · interval 60.5–100.0
34th of 433 · interval 0.0–30.3
116th of 433 · interval 41.1–61.0
task statements rated by two models and weighted by importance and frequency. World employment: 2.5 million.
How the tasks rate
What stops the agent
Share of task weight flagged by each barrier; a task can carry several.
| Task statement (O*NET occupation) | Sonnet · Haiku | Barriers | ||||
|---|---|---|---|---|---|---|
| Compute charges for merchandise or services and receive payments.Counter and Rental Clerks | 7.7% | L2 | L2L2 | 55% | 8 min | Physical presence, Access to systems |
| Receive orders for services, such as rentals, repairs, dry cleaning, and storage.Counter and Rental Clerks | 7.1% | L2 | L2L2 | 50% | 8 min | Physical presence, Trust and care, Access to systems |
| Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.Counter and Rental Clerks | 7.0% | L2 | L2L2 | 42% | 8 min | Physical presence, Trust and care, Access to systems |
| Answer telephones to provide information and receive orders.Counter and Rental Clerks | 7.0% | L3 | L3L3 | 82% | 6 min | Access to systems |
| Provide information about rental items, such as availability, operation, or description.Counter and Rental Clerks | 6.8% | L2 | L2L3 | 70% | 8 min | Physical presence, Access to systems |
| Explain rental fees, policies, and procedures.Counter and Rental Clerks | 6.8% | L2 | L2L3 | 72% | 8 min | Trust and care, Access to systems |
| Advise customers on use and care of merchandise.Counter and Rental Clerks | 6.8% | L2 | L2L2 | 52% | 8 min | Physical presence, Trust and care |
| Rent items, arrange for provision of services to customers, and accept returns.Counter and Rental Clerks | 6.5% | L2 | L2L2 | 40% | 10 min | Physical presence, Trust and care, Access to systems |
| Inspect and adjust rental items to meet needs of customer.Counter and Rental Clerks | 6.5% | L0 | L0L1 | 8% | 12 min | Physical presence, Trust and care |
| Receive, examine, and tag articles to be altered, cleaned, stored, or repaired.Counter and Rental Clerks | 6.3% | L1 | L1L2 | 22% | 6 min | Physical presence, Trust and care |
| Prepare rental forms, obtaining customer signature and other information, such as required licenses.Counter and Rental Clerks | 6.2% | L2 | L2L2 | 58% | 11 min | Physical presence, Trust and care, Access to systems |
| Keep records of transactions and of the number of customers entering an establishment.Counter and Rental Clerks | 6.1% | L2 | L2L2 | 62% | 20 min | Physical presence, Access to systems |
| Reserve items for requested times and keep records of items rented.Counter and Rental Clerks | 5.5% | L3 | L3L3 | 80% | 10 min | Access to systems |
| Recommend and provide advice on a wide variety of products and services.Counter and Rental Clerks | 5.1% | L2 | L2L2 | 60% | 12 min | Trust and care, Access to systems |
| Prepare merchandise for display or for purchase or rental.Counter and Rental Clerks | 5.1% | L0 | L0L2 | 20% | 20 min | Physical presence, Access to systems |
Show the other 1 tasks
| Task statement (O*NET occupation) | Sonnet · Haiku | Barriers | ||||
|---|---|---|---|---|---|---|
| Allocate equipment to participants in sporting events or recreational activities.Counter and Rental Clerks · supplemental task | 3.7% | L2 | L2L2 | 38% | 13 min | Physical presence, Trust and care, Access to systems |
Level: consensus of the two models (the lower level when they disagree). Share: part of the task’s working time an agent could take over. Human time: minutes a competent person needs for one instance, as estimated by the models.
Exposure is not delegation
| Measure | Value | Percentile | Pct |
|---|---|---|---|
| ADI (this index) | 82.2% | 76 | |
| Eloundou et al. (2024), GPT exposure β | 0.546 | 85 | |
| Felten et al. (2021), AI occupational exposure | 0.336 | 60 | |
| Webb (2020), AI patent exposure | 4.75 | 2 | |
| Eisfeldt et al. (2026), generative AI exposure | 0.276 | 64 | |
| Anthropic Economic Index, observed use | 0.198 | 85 |
Earlier indices measure whether AI can touch a task; ADI measures how much of it an agent can carry out from a goal. – : the source does not cover this occupation.
Neighbouring occupations
| Occupation | ADI | % |
|---|---|---|
| Contact centre salespersons 5244 | 100.0 | |
| Shop keepers 5221 | 92.3 | |
| Shop sales assistants 5223 | 55.4 | |
| Shop supervisors 5222 | 54.9 | |
| Sales demonstrators 5242 | 35.8 | |
| Fashion and other models 5241 | 35.4 | |
| Stall and market salespersons 5211 | 32.4 | |
| Door to door salespersons 5243 | 32.4 | |
| Cashiers and ticket clerks 5230 | 25.9 | |
| Service station attendants 5245 | 21.9 | |
| Food service counter attendants 5246 | 11.6 | |
| Street food salespersons 5212 | 10.8 |
Dashed line: sales workers not elsewhere classified (82.2%).
Espinal Maya, Cristian, and Santiago Jiménez Londoño. 2026. ADI v2026.1: Agent Delegability Index data, code and MCP server. Zenodo. https://doi.org/10.5281/zenodo.23552918. Record: Sales workers not elsewhere classified (ISCO-08 5249), https://balamlabs.org/adi/occupations/5249
@misc{espinal2026adidata,
title = {{ADI} v2026.1: Agent Delegability Index data, code and {MCP} server},
author = {Espinal Maya, Cristian and Jim{\'e}nez Londo{\~n}o, Santiago},
year = {2026},
publisher = {Zenodo},
version = {v2026.1},
doi = {10.5281/zenodo.23552918},
url = {https://doi.org/10.5281/zenodo.23552918},
note = {Record: Sales workers not elsewhere classified (ISCO-08 5249)}
}The same record as static JSON, with its citation: /adi/v2026.1/isco/5249.json.