Skip to content
Balam Labs
ISCO-08 3344

Medical secretaries

96.4%
ADI · 29th of 433 · 95% interval 89.0–100.0

An AI agent can at least partly carry out 96.4% of the task time of medical secretaries, and finish 3.7% alone. The barrier that holds most of the rest back is access to the systems the work runs on.

ADI · partial or full96.4%

29th of 433 · interval 89.0–100.0

ADI3 · full delegation3.7%

93rd of 433 · interval 0.0–11.3

ADIs · share of time68.4%

15th of 433 · interval 63.8–72.2

Evidence30

task statements rated by two models and weighted by importance and frequency. World employment: 3.2 million.

Task weight by level

How the tasks rate

93%
L0No meaningful role · 0.0%L1Augmentation · 3.6%L2Partial delegation · 92.7%L3Full delegation · 3.7%
Barriers

What stops the agent

Physical presence21%
Accountability46%
Trust and care14%
Access to systems88%

Share of task weight flagged by each barrier; a task can carry several.

30 task statements, heaviest first
Task statement (O*NET occupation)Sonnet · HaikuBarriers
Answer telephones and direct calls to appropriate staff.Medical Secretaries and Administrative Assistants4.1%L2L2L272%4 minTrust and care, Access to systems
Produce medical reports, correspondence, records, patient-care information, statistics, medical research, and administrative material.Medical Transcriptionists3.9%L2L2L271%32 minAccountability, Access to systems
Return dictated reports in printed or electronic form for physician's review, signature, and corrections and for inclusion in patients' medical records.Medical Transcriptionists3.7%L2L2L282%25 minAccountability, Access to systems
Translate medical jargon and abbreviations into their expanded forms to ensure the accuracy of patient and health care facility records.Medical Transcriptionists3.7%L3L3L388%20 min–
Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.Medical Secretaries and Administrative Assistants3.6%L2L2L268%38 minAccountability, Access to systems
Transcribe dictation for a variety of medical reports, such as patient histories, physical examinations, emergency room visits, operations, chart reviews, consultation, or discharge summaries.Medical Transcriptionists3.6%L2L2L282%25 minAccountability, Access to systems
Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.Medical Secretaries and Administrative Assistants3.6%L2L2L268%14 minAccess to systems
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.Medical Secretaries and Administrative Assistants3.6%L1L1L232%4 minPhysical presence, Trust and care, Access to systems
Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.Medical Secretaries and Administrative Assistants · supplemental task3.5%L2L2L278%10 minAccountability, Access to systems
Maintain medical records, technical library, or correspondence files.Medical Secretaries and Administrative Assistants3.5%L2L2L265%45 minPhysical presence, Accountability, Access to systems
Review and edit transcribed reports or dictated material for spelling, grammar, clarity, consistency, and proper medical terminology.Medical Transcriptionists3.5%L2L2L382%20 minAccountability, Access to systems
Distinguish between homonyms and recognize inconsistencies and mistakes in medical terms, referring to dictionaries, drug references, and other sources on anatomy, physiology, and medicine.Medical Transcriptionists3.5%L2L3L278%12 min–
Perform a variety of clerical and office tasks, such as handling incoming and outgoing mail, completing and submitting insurance claims, typing, filing, or operating office machines.Medical Transcriptionists3.5%L2L2L255%1.0 hPhysical presence, Access to systems
Receive and route messages or documents, such as laboratory results, to appropriate staff.Medical Secretaries and Administrative Assistants3.5%L2L2L270%10 minAccess to systems
Complete insurance or other claim forms.Medical Secretaries and Administrative Assistants3.4%L2L2L270%25 minAccountability, Access to systems
Show the other 15 tasks
Task statement (O*NET occupation)Sonnet · HaikuBarriers
Receive patients, schedule appointments, and maintain patient records.Medical Transcriptionists · supplemental task3.4%L2L2L252%25 minPhysical presence, Accountability, Trust and care, Access to systems
Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.Medical Secretaries and Administrative Assistants · supplemental task3.4%L2L2L272%38 minAccountability, Access to systems
Perform data entry and data retrieval services, providing data for inclusion in medical records and for transmission to physicians.Medical Transcriptionists3.4%L2L2L275%25 minAccountability, Access to systems
Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.Medical Secretaries and Administrative Assistants3.4%L2L2L258%18 minAccountability, Trust and care, Access to systems
Transmit correspondence or medical records by mail, e-mail, or fax.Medical Secretaries and Administrative Assistants3.4%L2L2L268%11 minPhysical presence, Accountability, Access to systems
Set up and maintain medical files and databases, including records such as x-ray, lab, and procedure reports, medical histories, diagnostic workups, admission and discharge summaries, and clinical resumes.Medical Transcriptionists3.2%L2L2L268%38 minAccountability, Access to systems
Receive and screen telephone calls and visitors.Medical Transcriptionists3.1%L2L2L252%5 minPhysical presence, Trust and care, Access to systems
Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.Medical Secretaries and Administrative Assistants · supplemental task3.1%L2L2L265%15 minAccess to systems
Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.Medical Secretaries and Administrative Assistants3.1%L2L2L268%52 minAccess to systems
Take dictation using shorthand, a stenotype machine, or headsets and transcribing machines.Medical Transcriptionists3.0%L2L3L288%45 minAccountability
Decide which information should be included or excluded in reports.Medical Transcriptionists3.0%L2L2L262%11 minAccountability, Access to systems
Identify mistakes in reports and check with doctors to obtain the correct information.Medical Transcriptionists2.8%L2L2L268%18 minAccess to systems
Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.Medical Secretaries and Administrative Assistants · supplemental task2.7%L2L2L270%1.3 hAccountability, Access to systems
Answer inquiries concerning the progress of medical cases, within the limits of confidentiality laws.Medical Transcriptionists · supplemental task2.7%L2L2L255%10 minAccountability, Access to systems
Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.Medical Secretaries and Administrative Assistants2.1%L2L2L260%45 minPhysical presence, Access to systems

Level: consensus of the two models (the lower level when they disagree). Share: part of the task’s working time an agent could take over. Human time: minutes a competent person needs for one instance, as estimated by the models.

Against other measures

Exposure is not delegation

MeasureValuePercentilePct
ADI (this index)96.4%94
Eloundou et al. (2024), GPT exposure β0.78796
Felten et al. (2021), AI occupational exposure1.1485
Webb (2020), AI patent exposure17.511
Eisfeldt et al. (2026), generative AI exposure0.67597
Anthropic Economic Index, observed use0.49999

Earlier indices measure whether AI can touch a task; ADI measures how much of it an agent can carry out from a goal. – : the source does not cover this occupation.

Same sub-major group (33)

Neighbouring occupations

Dashed line: medical secretaries (96.4%).

Cite this record
Text

Espinal Maya, Cristian, and Santiago Jiménez Londoño. 2026. ADI v2026.1: Agent Delegability Index data, code and MCP server. Zenodo. https://doi.org/10.5281/zenodo.23552918. Record: Medical secretaries (ISCO-08 3344), https://balamlabs.org/adi/occupations/3344

BibTeX
@misc{espinal2026adidata,
  title     = {{ADI} v2026.1: Agent Delegability Index data, code and {MCP} server},
  author    = {Espinal Maya, Cristian and Jim{\'e}nez Londo{\~n}o, Santiago},
  year      = {2026},
  publisher = {Zenodo},
  version   = {v2026.1},
  doi       = {10.5281/zenodo.23552918},
  url       = {https://doi.org/10.5281/zenodo.23552918},
  note      = {Record: Medical secretaries (ISCO-08 3344)}
}
Machine-readable

The same record as static JSON, with its citation: /adi/v2026.1/isco/3344.json.