Medical secretaries
An AI agent can at least partly carry out 96.4% of the task time of medical secretaries, and finish 3.7% alone. The barrier that holds most of the rest back is access to the systems the work runs on.
29th of 433 · interval 89.0–100.0
93rd of 433 · interval 0.0–11.3
15th of 433 · interval 63.8–72.2
task statements rated by two models and weighted by importance and frequency. World employment: 3.2 million.
How the tasks rate
What stops the agent
Share of task weight flagged by each barrier; a task can carry several.
| Task statement (O*NET occupation) | Sonnet · Haiku | Barriers | ||||
|---|---|---|---|---|---|---|
| Answer telephones and direct calls to appropriate staff.Medical Secretaries and Administrative Assistants | 4.1% | L2 | L2L2 | 72% | 4 min | Trust and care, Access to systems |
| Produce medical reports, correspondence, records, patient-care information, statistics, medical research, and administrative material.Medical Transcriptionists | 3.9% | L2 | L2L2 | 71% | 32 min | Accountability, Access to systems |
| Return dictated reports in printed or electronic form for physician's review, signature, and corrections and for inclusion in patients' medical records.Medical Transcriptionists | 3.7% | L2 | L2L2 | 82% | 25 min | Accountability, Access to systems |
| Translate medical jargon and abbreviations into their expanded forms to ensure the accuracy of patient and health care facility records.Medical Transcriptionists | 3.7% | L3 | L3L3 | 88% | 20 min | – |
| Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.Medical Secretaries and Administrative Assistants | 3.6% | L2 | L2L2 | 68% | 38 min | Accountability, Access to systems |
| Transcribe dictation for a variety of medical reports, such as patient histories, physical examinations, emergency room visits, operations, chart reviews, consultation, or discharge summaries.Medical Transcriptionists | 3.6% | L2 | L2L2 | 82% | 25 min | Accountability, Access to systems |
| Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.Medical Secretaries and Administrative Assistants | 3.6% | L2 | L2L2 | 68% | 14 min | Access to systems |
| Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.Medical Secretaries and Administrative Assistants | 3.6% | L1 | L1L2 | 32% | 4 min | Physical presence, Trust and care, Access to systems |
| Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.Medical Secretaries and Administrative Assistants · supplemental task | 3.5% | L2 | L2L2 | 78% | 10 min | Accountability, Access to systems |
| Maintain medical records, technical library, or correspondence files.Medical Secretaries and Administrative Assistants | 3.5% | L2 | L2L2 | 65% | 45 min | Physical presence, Accountability, Access to systems |
| Review and edit transcribed reports or dictated material for spelling, grammar, clarity, consistency, and proper medical terminology.Medical Transcriptionists | 3.5% | L2 | L2L3 | 82% | 20 min | Accountability, Access to systems |
| Distinguish between homonyms and recognize inconsistencies and mistakes in medical terms, referring to dictionaries, drug references, and other sources on anatomy, physiology, and medicine.Medical Transcriptionists | 3.5% | L2 | L3L2 | 78% | 12 min | – |
| Perform a variety of clerical and office tasks, such as handling incoming and outgoing mail, completing and submitting insurance claims, typing, filing, or operating office machines.Medical Transcriptionists | 3.5% | L2 | L2L2 | 55% | 1.0 h | Physical presence, Access to systems |
| Receive and route messages or documents, such as laboratory results, to appropriate staff.Medical Secretaries and Administrative Assistants | 3.5% | L2 | L2L2 | 70% | 10 min | Access to systems |
| Complete insurance or other claim forms.Medical Secretaries and Administrative Assistants | 3.4% | L2 | L2L2 | 70% | 25 min | Accountability, Access to systems |
Show the other 15 tasks
| Task statement (O*NET occupation) | Sonnet · Haiku | Barriers | ||||
|---|---|---|---|---|---|---|
| Receive patients, schedule appointments, and maintain patient records.Medical Transcriptionists · supplemental task | 3.4% | L2 | L2L2 | 52% | 25 min | Physical presence, Accountability, Trust and care, Access to systems |
| Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.Medical Secretaries and Administrative Assistants · supplemental task | 3.4% | L2 | L2L2 | 72% | 38 min | Accountability, Access to systems |
| Perform data entry and data retrieval services, providing data for inclusion in medical records and for transmission to physicians.Medical Transcriptionists | 3.4% | L2 | L2L2 | 75% | 25 min | Accountability, Access to systems |
| Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.Medical Secretaries and Administrative Assistants | 3.4% | L2 | L2L2 | 58% | 18 min | Accountability, Trust and care, Access to systems |
| Transmit correspondence or medical records by mail, e-mail, or fax.Medical Secretaries and Administrative Assistants | 3.4% | L2 | L2L2 | 68% | 11 min | Physical presence, Accountability, Access to systems |
| Set up and maintain medical files and databases, including records such as x-ray, lab, and procedure reports, medical histories, diagnostic workups, admission and discharge summaries, and clinical resumes.Medical Transcriptionists | 3.2% | L2 | L2L2 | 68% | 38 min | Accountability, Access to systems |
| Receive and screen telephone calls and visitors.Medical Transcriptionists | 3.1% | L2 | L2L2 | 52% | 5 min | Physical presence, Trust and care, Access to systems |
| Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.Medical Secretaries and Administrative Assistants · supplemental task | 3.1% | L2 | L2L2 | 65% | 15 min | Access to systems |
| Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.Medical Secretaries and Administrative Assistants | 3.1% | L2 | L2L2 | 68% | 52 min | Access to systems |
| Take dictation using shorthand, a stenotype machine, or headsets and transcribing machines.Medical Transcriptionists | 3.0% | L2 | L3L2 | 88% | 45 min | Accountability |
| Decide which information should be included or excluded in reports.Medical Transcriptionists | 3.0% | L2 | L2L2 | 62% | 11 min | Accountability, Access to systems |
| Identify mistakes in reports and check with doctors to obtain the correct information.Medical Transcriptionists | 2.8% | L2 | L2L2 | 68% | 18 min | Access to systems |
| Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.Medical Secretaries and Administrative Assistants · supplemental task | 2.7% | L2 | L2L2 | 70% | 1.3 h | Accountability, Access to systems |
| Answer inquiries concerning the progress of medical cases, within the limits of confidentiality laws.Medical Transcriptionists · supplemental task | 2.7% | L2 | L2L2 | 55% | 10 min | Accountability, Access to systems |
| Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.Medical Secretaries and Administrative Assistants | 2.1% | L2 | L2L2 | 60% | 45 min | Physical presence, Access to systems |
Level: consensus of the two models (the lower level when they disagree). Share: part of the task’s working time an agent could take over. Human time: minutes a competent person needs for one instance, as estimated by the models.
Exposure is not delegation
| Measure | Value | Percentile | Pct |
|---|---|---|---|
| ADI (this index) | 96.4% | 94 | |
| Eloundou et al. (2024), GPT exposure β | 0.787 | 96 | |
| Felten et al. (2021), AI occupational exposure | 1.14 | 85 | |
| Webb (2020), AI patent exposure | 17.5 | 11 | |
| Eisfeldt et al. (2026), generative AI exposure | 0.675 | 97 | |
| Anthropic Economic Index, observed use | 0.499 | 99 |
Earlier indices measure whether AI can touch a task; ADI measures how much of it an agent can carry out from a goal. – : the source does not cover this occupation.
Neighbouring occupations
| Occupation | ADI | % |
|---|---|---|
| Accounting associate professionals 3313 | 100.0 | |
| Credit and loans officers 3312 | 98.2 | |
| Statistical, mathematical and related associate professionals 3314 | 97.5 | |
| Insurance representatives 3321 | 97.0 | |
| Office supervisors 3341 | 92.5 | |
| Commercial sales representatives 3322 | 91.8 | |
| Government tax and excise officials 3352 | 91.7 | |
| Business services agents not elsewhere classified 3339 | 91.6 | |
| Securities and finance dealers and brokers 3311 | 91.1 | |
| Legal secretaries 3342 | 90.5 | |
| Buyers 3323 | 89.0 | |
| Administrative and executive secretaries 3343 | 87.5 |
Dashed line: medical secretaries (96.4%).
Espinal Maya, Cristian, and Santiago Jiménez Londoño. 2026. ADI v2026.1: Agent Delegability Index data, code and MCP server. Zenodo. https://doi.org/10.5281/zenodo.23552918. Record: Medical secretaries (ISCO-08 3344), https://balamlabs.org/adi/occupations/3344
@misc{espinal2026adidata,
title = {{ADI} v2026.1: Agent Delegability Index data, code and {MCP} server},
author = {Espinal Maya, Cristian and Jim{\'e}nez Londo{\~n}o, Santiago},
year = {2026},
publisher = {Zenodo},
version = {v2026.1},
doi = {10.5281/zenodo.23552918},
url = {https://doi.org/10.5281/zenodo.23552918},
note = {Record: Medical secretaries (ISCO-08 3344)}
}The same record as static JSON, with its citation: /adi/v2026.1/isco/3344.json.