ISCO-08 3341
Office supervisors
92.5%
ADI · 46th of 433 · 95% interval 81.8–100.0
An AI agent can at least partly carry out 92.5% of the task time of office supervisors, and finish 4.8% alone. The barrier that holds most of the rest back is access to the systems the work runs on.
ADI · partial or full92.5%
46th of 433 · interval 81.8–100.0
ADI3 · full delegation4.8%
76th of 433 · interval 0.0–14.6
ADIs · share of time57.9%
70th of 433 · interval 52.9–63.2
Evidence28
task statements rated by two models and weighted by importance and frequency. World employment: 10.4 million.
Task weight by level
How the tasks rate
L0No meaningful role · 0.0%L1Augmentation · 7.5%L2Partial delegation · 87.8%L3Full delegation · 4.8%
Barriers
What stops the agent
Share of task weight flagged by each barrier; a task can carry several.
28 task statements, heaviest first
| Task statement (O*NET occupation) | Weight | Level | Sonnet · Haiku | Share | Human time | Barriers |
|---|---|---|---|---|---|---|
| Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.First-Line Supervisors of Office and Administrative Support Workers | 6.0% | L2 | L2L2 | 50% | 2.4 h | Trust and care, Access to systems |
| Resolve customer complaints or answer customers' questions regarding policies and procedures.First-Line Supervisors of Office and Administrative Support Workers | 5.3% | L2 | L2L2 | 65% | 18 min | Trust and care, Access to systems |
| Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.First-Line Supervisors of Office and Administrative Support Workers | 5.3% | L2 | L2L2 | 45% | 45 min | Trust and care, Access to systems |
| Compute figures such as balances, totals, or commissions.First-Line Supervisors of Office and Administrative Support Workers | 4.8% | L3 | L3L3 | 85% | 25 min | Access to systems |
| Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.First-Line Supervisors of Office and Administrative Support Workers | 4.7% | L2 | L2L2 | 68% | 1.5 h | Access to systems |
| Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.First-Line Supervisors of Office and Administrative Support Workers | 4.5% | L2 | L2L2 | 65% | 1.3 h | Access to systems |
| Interpret and communicate work procedures and company policies to staff.First-Line Supervisors of Office and Administrative Support Workers | 4.4% | L2 | L2L2 | 60% | 45 min | Trust and care |
| Develop work schedules according to budgets and workloads.First-Line Supervisors of Office and Administrative Support Workers · supplemental task | 4.0% | L2 | L2L2 | 72% | 2.0 h | Trust and care, Access to systems |
| Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.First-Line Supervisors of Office and Administrative Support Workers | 4.0% | L1 | L1L2 | 32% | 1.5 h | Trust and care |
| Implement corporate or departmental policies, procedures, and service standards in conjunction with management.First-Line Supervisors of Office and Administrative Support Workers | 4.0% | L2 | L2L2 | 38% | 3.5 h | Trust and care, Access to systems |
| Coordinate activities with other supervisory personnel or with other work units or departments.First-Line Supervisors of Office and Administrative Support Workers | 4.0% | L2 | L2L2 | 52% | 38 min | Trust and care, Access to systems |
| Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.First-Line Supervisors of Office and Administrative Support Workers | 3.8% | L2 | L3L2 | 75% | 45 min | Access to systems |
| Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies.First-Line Supervisors of Office and Administrative Support Workers | 3.8% | L2 | L2L2 | 70% | 2.5 h | Access to systems |
| Train or instruct employees in job duties or company policies or arrange for training to be provided.First-Line Supervisors of Office and Administrative Support Workers | 3.8% | L2 | L2L2 | 52% | 1.8 h | Trust and care, Access to systems |
| Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.First-Line Supervisors of Office and Administrative Support Workers | 3.5% | L2 | L2L2 | 48% | 38 min | Trust and care |
Show the other 13 tasks
| Task statement (O*NET occupation) | Weight | Level | Sonnet · Haiku | Share | Human time | Barriers |
|---|---|---|---|---|---|---|
| Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.First-Line Supervisors of Office and Administrative Support Workers | 3.4% | L1 | L1L2 | 28% | 52 min | Accountability, Trust and care, Access to systems |
| Make recommendations to management concerning such issues as staffing decisions or procedural changes.First-Line Supervisors of Office and Administrative Support Workers | 3.4% | L2 | L2L2 | 58% | 2.0 h | Trust and care, Access to systems |
| Coordinate or perform activities associated with shipping, receiving, distribution, or transportation.First-Line Supervisors of Office and Administrative Support Workers · supplemental task | 3.3% | L2 | L2L2 | 50% | 1.5 h | Physical presence, Access to systems |
| Monitor inventory levels and requisition or purchase supplies as needed.First-Line Supervisors of Office and Administrative Support Workers · supplemental task | 3.0% | L2 | L2L3 | 72% | 45 min | Access to systems |
| Develop or update procedures, policies, or standards.First-Line Supervisors of Office and Administrative Support Workers | 2.9% | L2 | L2L2 | 68% | 4.0 h | – |
| Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.First-Line Supervisors of Office and Administrative Support Workers | 2.8% | L2 | L2L2 | 55% | 1.5 h | Accountability, Trust and care, Access to systems |
| Analyze financial activities of establishments or departments and provide input into budget planning and preparation processes.First-Line Supervisors of Office and Administrative Support Workers · supplemental task | 2.8% | L2 | L2L2 | 60% | 2.8 h | Access to systems |
| Design, implement, or evaluate staff training and development programs, customer service initiatives, or performance measurement criteria.First-Line Supervisors of Office and Administrative Support Workers · supplemental task | 2.5% | L2 | L2L2 | 60% | 6.0 h | Trust and care, Access to systems |
| Keep informed of provisions of labor-management agreements and their effects on departmental operations.First-Line Supervisors of Office and Administrative Support Workers · supplemental task | 2.3% | L2 | L2L2 | 60% | 1.3 h | Access to systems |
| Plan for or coordinate office services, such as equipment or supply acquisition or organization, disposal of assets, relocation, parking, maintenance, or security services.First-Line Supervisors of Office and Administrative Support Workers · supplemental task | 2.2% | L2 | L2L2 | 55% | 3.5 h | Physical presence, Accountability, Access to systems |
| Arrange for necessary maintenance or repair work.First-Line Supervisors of Office and Administrative Support Workers · supplemental task | 2.1% | L2 | L2L2 | 65% | 1.1 h | Accountability, Access to systems |
| Recruit, interview, and select employees.First-Line Supervisors of Office and Administrative Support Workers | 2.0% | L2 | L2L2 | 58% | 13 h | Accountability, Trust and care |
| Plan layouts of stockrooms, warehouses, or other storage areas, considering turnover, size, weight, or related factors pertaining to items stored.First-Line Supervisors of Office and Administrative Support Workers · supplemental task | 1.4% | L2 | L2L2 | 55% | 4.0 h | Physical presence, Access to systems |
Level: consensus of the two models (the lower level when they disagree). Share: part of the task’s working time an agent could take over. Human time: minutes a competent person needs for one instance, as estimated by the models.
Against other measures
Exposure is not delegation
| Measure | Value | Percentile |
|---|---|---|
| ADI (this index) | 92.5% | 90 |
| Eloundou et al. (2024), GPT exposure β | 0.509 | 79 |
| Felten et al. (2021), AI occupational exposure | 1.039 | 79 |
| Webb (2020), AI patent exposure | 29 | 21 |
| Eisfeldt et al. (2026), generative AI exposure | 0.621 | 95 |
| Anthropic Economic Index, observed use | 0.186 | 83 |
Earlier indices measure whether AI can touch a task; ADI measures how much of it an agent can carry out from a goal. – : the source does not cover this occupation.
Same sub-major group (33)
Neighbouring occupations
| Occupation | ADI | % |
|---|---|---|
| Accounting associate professionals 3313 | 100.0 | |
| Credit and loans officers 3312 | 98.2 | |
| Statistical, mathematical and related associate professionals 3314 | 97.5 | |
| Insurance representatives 3321 | 97.0 | |
| Medical secretaries 3344 | 96.4 | |
| Commercial sales representatives 3322 | 91.8 | |
| Government tax and excise officials 3352 | 91.7 | |
| Business services agents not elsewhere classified 3339 | 91.6 | |
| Securities and finance dealers and brokers 3311 | 91.1 | |
| Legal secretaries 3342 | 90.5 | |
| Buyers 3323 | 89.0 | |
| Administrative and executive secretaries 3343 | 87.5 |
Dashed line: office supervisors (92.5%).
Cite this record
Text
Espinal Maya, Cristian, and Santiago Jiménez Londoño. 2026. ADI v2026.1: Agent Delegability Index data, code and MCP server. Zenodo. https://doi.org/10.5281/zenodo.23552918. Record: Office supervisors (ISCO-08 3341), https://balamlabs.org/adi/occupations/3341
BibTeX
@misc{espinal2026adidata,
title = {{ADI} v2026.1: Agent Delegability Index data, code and {MCP} server},
author = {Espinal Maya, Cristian and Jim{\'e}nez Londo{\~n}o, Santiago},
year = {2026},
publisher = {Zenodo},
version = {v2026.1},
doi = {10.5281/zenodo.23552918},
url = {https://doi.org/10.5281/zenodo.23552918},
note = {Record: Office supervisors (ISCO-08 3341)}
}Machine-readable
The same record as static JSON, with its citation: /adi/v2026.1/isco/3341.json.