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Balam Labs
ISCO-08 3352

Government tax and excise officials

91.7%
ADI · 52nd of 433 · 95% interval 77.6–100.0

An AI agent can at least partly carry out 91.7% of the task time of government tax and excise officials, and finish 14.3% alone. The barrier that holds most of the rest back is access to the systems the work runs on.

ADI · partial or full91.7%

52nd of 433 · interval 77.6–100.0

ADI3 · full delegation14.3%

28th of 433 · interval 0.0–30.2

ADIs · share of time62.2%

41st of 433 · interval 54.7–68.7

Evidence21

task statements rated by two models and weighted by importance and frequency. World employment: 0.2 million.

Task weight by level

How the tasks rate

8%
77%
14%
L0No meaningful role · 0.0%L1Augmentation · 8.3%L2Partial delegation · 77.4%L3Full delegation · 14.3%
Barriers

What stops the agent

Physical presence12%
Accountability77%
Trust and care28%
Access to systems98%

Share of task weight flagged by each barrier; a task can carry several.

21 task statements, heaviest first
Task statement (O*NET occupation)WeightLevelSonnet · HaikuShareHuman timeBarriers
Collect taxes from individuals or businesses according to prescribed laws and regulations.Tax Examiners and Collectors, and Revenue Agents · supplemental task7.1%L2L2L255%1.4 hPhysical presence, Accountability, Trust and care, Access to systems
Examine and analyze tax assets and liabilities to determine resolution of delinquent tax problems.Tax Examiners and Collectors, and Revenue Agents · supplemental task6.6%L2L2L258%3.0 hAccountability, Trust and care, Access to systems
Impose payment deadlines on delinquent taxpayers and monitor payments to ensure that deadlines are met.Tax Examiners and Collectors, and Revenue Agents · supplemental task6.1%L2L2L265%45 minAccountability, Access to systems
Check tax forms to verify that names and taxpayer identification numbers are correct, that computations have been performed correctly, or that amounts match those on supporting documentation.Tax Examiners and Collectors, and Revenue Agents · supplemental task6.0%L2L3L280%28 minAccountability, Access to systems
Direct service of legal documents, such as subpoenas, warrants, notices of assessment, and garnishments.Tax Examiners and Collectors, and Revenue Agents · supplemental task5.9%L1L1L120%1.5 hPhysical presence, Accountability, Trust and care, Access to systems
Determine appropriate methods of debt settlement, such as offers of compromise, wage garnishment, or seizure and sale of property.Tax Examiners and Collectors, and Revenue Agents · supplemental task5.8%L2L2L258%1.5 hAccountability, Access to systems
Confer with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns.Tax Examiners and Collectors, and Revenue Agents5.5%L2L2L250%38 minAccountability, Trust and care, Access to systems
Maintain records for each case, including contacts, telephone numbers, and actions taken.Tax Examiners and Collectors, and Revenue Agents5.4%L3L3L380%25 minAccess to systems
Send notices to taxpayers when accounts are delinquent.Tax Examiners and Collectors, and Revenue Agents5.2%L3L3L382%20 minAccountability, Access to systems
Notify taxpayers of any overpayment or underpayment, and either issue a refund or request further payment.Tax Examiners and Collectors, and Revenue Agents5.0%L2L2L268%38 minAccountability, Access to systems
Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation.Tax Examiners and Collectors, and Revenue Agents4.9%L2L2L265%45 minAccountability, Access to systems
Answer questions from taxpayers and assist them in completing tax forms.Tax Examiners and Collectors, and Revenue Agents4.8%L2L2L375%28 minTrust and care, Access to systems
Investigate claims of inability to pay taxes by researching court information for the status of liens, mortgages, or financial statements, or by locating assets through third parties.Tax Examiners and Collectors, and Revenue Agents · supplemental task4.8%L2L2L255%3.5 hAccountability, Access to systems
Review filed tax returns to determine whether claimed tax credits and deductions are allowed by law.Tax Examiners and Collectors, and Revenue Agents · supplemental task4.5%L2L2L265%1.0 hAccountability, Access to systems
Review selected tax returns to determine the nature and extent of audits to be performed on them.Tax Examiners and Collectors, and Revenue Agents · supplemental task4.3%L2L2L262%52 minAccountability, Access to systems
Show the other 6 tasks
Task statement (O*NET occupation)WeightLevelSonnet · HaikuShareHuman timeBarriers
Maintain knowledge of tax code changes, and of accounting procedures and theory to properly evaluate financial information.Tax Examiners and Collectors, and Revenue Agents · supplemental task4.0%L2L2L375%3.0 hAccess to systems
Enter tax return information into computers for processing.Tax Examiners and Collectors, and Revenue Agents · supplemental task3.7%L3L3L388%20 minAccess to systems
Examine accounting systems and records to determine whether accounting methods used were appropriate and in compliance with statutory provisions.Tax Examiners and Collectors, and Revenue Agents · supplemental task3.6%L2L2L260%6.0 hAccountability, Access to systems
Participate in informal appeals hearings on contested cases from other agents.Tax Examiners and Collectors, and Revenue Agents · supplemental task2.4%L1L1L232%1.5 hAccountability, Trust and care, Access to systems
Secure a taxpayer's agreement to discharge a tax assessment or submit contested determinations to other administrative or judicial conferees for appeals hearings.Tax Examiners and Collectors, and Revenue Agents · supplemental task2.4%L2L2L250%3.5 hAccountability, Trust and care, Access to systems
Prepare briefs and assist in searching and seizing records to prepare charges and documentation for court cases.Tax Examiners and Collectors, and Revenue Agents · supplemental task2.1%L2L2L252%6.0 hPhysical presence, Accountability, Access to systems

Level: consensus of the two models (the lower level when they disagree). Share: part of the task’s working time an agent could take over. Human time: minutes a competent person needs for one instance, as estimated by the models.

Against other measures

Exposure is not delegation

MeasureValuePercentile
ADI (this index)91.7%88
Eloundou et al. (2024), GPT exposure β0.57288
Felten et al. (2021), AI occupational exposure1.36797
Webb (2020), AI patent exposure4838
Eisfeldt et al. (2026), generative AI exposure0.4482
Anthropic Economic Index, observed use0.02853

Earlier indices measure whether AI can touch a task; ADI measures how much of it an agent can carry out from a goal. – : the source does not cover this occupation.

Same sub-major group (33)

Neighbouring occupations

Dashed line: government tax and excise officials (91.7%).

Cite this record
Text

Espinal Maya, Cristian, and Santiago Jiménez Londoño. 2026. ADI v2026.1: Agent Delegability Index data, code and MCP server. Zenodo. https://doi.org/10.5281/zenodo.23552918. Record: Government tax and excise officials (ISCO-08 3352), https://balamlabs.org/adi/occupations/3352

BibTeX
@misc{espinal2026adidata,
  title     = {{ADI} v2026.1: Agent Delegability Index data, code and {MCP} server},
  author    = {Espinal Maya, Cristian and Jim{\'e}nez Londo{\~n}o, Santiago},
  year      = {2026},
  publisher = {Zenodo},
  version   = {v2026.1},
  doi       = {10.5281/zenodo.23552918},
  url       = {https://doi.org/10.5281/zenodo.23552918},
  note      = {Record: Government tax and excise officials (ISCO-08 3352)}
}
Machine-readable

The same record as static JSON, with its citation: /adi/v2026.1/isco/3352.json.