Government tax and excise officials
An AI agent can at least partly carry out 91.7% of the task time of government tax and excise officials, and finish 14.3% alone. The barrier that holds most of the rest back is access to the systems the work runs on.
52nd of 433 · interval 77.6–100.0
28th of 433 · interval 0.0–30.2
41st of 433 · interval 54.7–68.7
task statements rated by two models and weighted by importance and frequency. World employment: 0.2 million.
How the tasks rate
What stops the agent
Share of task weight flagged by each barrier; a task can carry several.
| Task statement (O*NET occupation) | Weight | Level | Sonnet · Haiku | Share | Human time | Barriers |
|---|---|---|---|---|---|---|
| Collect taxes from individuals or businesses according to prescribed laws and regulations.Tax Examiners and Collectors, and Revenue Agents · supplemental task | 7.1% | L2 | L2L2 | 55% | 1.4 h | Physical presence, Accountability, Trust and care, Access to systems |
| Examine and analyze tax assets and liabilities to determine resolution of delinquent tax problems.Tax Examiners and Collectors, and Revenue Agents · supplemental task | 6.6% | L2 | L2L2 | 58% | 3.0 h | Accountability, Trust and care, Access to systems |
| Impose payment deadlines on delinquent taxpayers and monitor payments to ensure that deadlines are met.Tax Examiners and Collectors, and Revenue Agents · supplemental task | 6.1% | L2 | L2L2 | 65% | 45 min | Accountability, Access to systems |
| Check tax forms to verify that names and taxpayer identification numbers are correct, that computations have been performed correctly, or that amounts match those on supporting documentation.Tax Examiners and Collectors, and Revenue Agents · supplemental task | 6.0% | L2 | L3L2 | 80% | 28 min | Accountability, Access to systems |
| Direct service of legal documents, such as subpoenas, warrants, notices of assessment, and garnishments.Tax Examiners and Collectors, and Revenue Agents · supplemental task | 5.9% | L1 | L1L1 | 20% | 1.5 h | Physical presence, Accountability, Trust and care, Access to systems |
| Determine appropriate methods of debt settlement, such as offers of compromise, wage garnishment, or seizure and sale of property.Tax Examiners and Collectors, and Revenue Agents · supplemental task | 5.8% | L2 | L2L2 | 58% | 1.5 h | Accountability, Access to systems |
| Confer with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns.Tax Examiners and Collectors, and Revenue Agents | 5.5% | L2 | L2L2 | 50% | 38 min | Accountability, Trust and care, Access to systems |
| Maintain records for each case, including contacts, telephone numbers, and actions taken.Tax Examiners and Collectors, and Revenue Agents | 5.4% | L3 | L3L3 | 80% | 25 min | Access to systems |
| Send notices to taxpayers when accounts are delinquent.Tax Examiners and Collectors, and Revenue Agents | 5.2% | L3 | L3L3 | 82% | 20 min | Accountability, Access to systems |
| Notify taxpayers of any overpayment or underpayment, and either issue a refund or request further payment.Tax Examiners and Collectors, and Revenue Agents | 5.0% | L2 | L2L2 | 68% | 38 min | Accountability, Access to systems |
| Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation.Tax Examiners and Collectors, and Revenue Agents | 4.9% | L2 | L2L2 | 65% | 45 min | Accountability, Access to systems |
| Answer questions from taxpayers and assist them in completing tax forms.Tax Examiners and Collectors, and Revenue Agents | 4.8% | L2 | L2L3 | 75% | 28 min | Trust and care, Access to systems |
| Investigate claims of inability to pay taxes by researching court information for the status of liens, mortgages, or financial statements, or by locating assets through third parties.Tax Examiners and Collectors, and Revenue Agents · supplemental task | 4.8% | L2 | L2L2 | 55% | 3.5 h | Accountability, Access to systems |
| Review filed tax returns to determine whether claimed tax credits and deductions are allowed by law.Tax Examiners and Collectors, and Revenue Agents · supplemental task | 4.5% | L2 | L2L2 | 65% | 1.0 h | Accountability, Access to systems |
| Review selected tax returns to determine the nature and extent of audits to be performed on them.Tax Examiners and Collectors, and Revenue Agents · supplemental task | 4.3% | L2 | L2L2 | 62% | 52 min | Accountability, Access to systems |
Show the other 6 tasks
| Task statement (O*NET occupation) | Weight | Level | Sonnet · Haiku | Share | Human time | Barriers |
|---|---|---|---|---|---|---|
| Maintain knowledge of tax code changes, and of accounting procedures and theory to properly evaluate financial information.Tax Examiners and Collectors, and Revenue Agents · supplemental task | 4.0% | L2 | L2L3 | 75% | 3.0 h | Access to systems |
| Enter tax return information into computers for processing.Tax Examiners and Collectors, and Revenue Agents · supplemental task | 3.7% | L3 | L3L3 | 88% | 20 min | Access to systems |
| Examine accounting systems and records to determine whether accounting methods used were appropriate and in compliance with statutory provisions.Tax Examiners and Collectors, and Revenue Agents · supplemental task | 3.6% | L2 | L2L2 | 60% | 6.0 h | Accountability, Access to systems |
| Participate in informal appeals hearings on contested cases from other agents.Tax Examiners and Collectors, and Revenue Agents · supplemental task | 2.4% | L1 | L1L2 | 32% | 1.5 h | Accountability, Trust and care, Access to systems |
| Secure a taxpayer's agreement to discharge a tax assessment or submit contested determinations to other administrative or judicial conferees for appeals hearings.Tax Examiners and Collectors, and Revenue Agents · supplemental task | 2.4% | L2 | L2L2 | 50% | 3.5 h | Accountability, Trust and care, Access to systems |
| Prepare briefs and assist in searching and seizing records to prepare charges and documentation for court cases.Tax Examiners and Collectors, and Revenue Agents · supplemental task | 2.1% | L2 | L2L2 | 52% | 6.0 h | Physical presence, Accountability, Access to systems |
Level: consensus of the two models (the lower level when they disagree). Share: part of the task’s working time an agent could take over. Human time: minutes a competent person needs for one instance, as estimated by the models.
Exposure is not delegation
| Measure | Value | Percentile |
|---|---|---|
| ADI (this index) | 91.7% | 88 |
| Eloundou et al. (2024), GPT exposure β | 0.572 | 88 |
| Felten et al. (2021), AI occupational exposure | 1.367 | 97 |
| Webb (2020), AI patent exposure | 48 | 38 |
| Eisfeldt et al. (2026), generative AI exposure | 0.44 | 82 |
| Anthropic Economic Index, observed use | 0.028 | 53 |
Earlier indices measure whether AI can touch a task; ADI measures how much of it an agent can carry out from a goal. – : the source does not cover this occupation.
Neighbouring occupations
| Occupation | ADI | % |
|---|---|---|
| Accounting associate professionals 3313 | 100.0 | |
| Credit and loans officers 3312 | 98.2 | |
| Statistical, mathematical and related associate professionals 3314 | 97.5 | |
| Insurance representatives 3321 | 97.0 | |
| Medical secretaries 3344 | 96.4 | |
| Office supervisors 3341 | 92.5 | |
| Commercial sales representatives 3322 | 91.8 | |
| Business services agents not elsewhere classified 3339 | 91.6 | |
| Securities and finance dealers and brokers 3311 | 91.1 | |
| Legal secretaries 3342 | 90.5 | |
| Buyers 3323 | 89.0 | |
| Administrative and executive secretaries 3343 | 87.5 |
Dashed line: government tax and excise officials (91.7%).
Espinal Maya, Cristian, and Santiago Jiménez Londoño. 2026. ADI v2026.1: Agent Delegability Index data, code and MCP server. Zenodo. https://doi.org/10.5281/zenodo.23552918. Record: Government tax and excise officials (ISCO-08 3352), https://balamlabs.org/adi/occupations/3352
@misc{espinal2026adidata,
title = {{ADI} v2026.1: Agent Delegability Index data, code and {MCP} server},
author = {Espinal Maya, Cristian and Jim{\'e}nez Londo{\~n}o, Santiago},
year = {2026},
publisher = {Zenodo},
version = {v2026.1},
doi = {10.5281/zenodo.23552918},
url = {https://doi.org/10.5281/zenodo.23552918},
note = {Record: Government tax and excise officials (ISCO-08 3352)}
}The same record as static JSON, with its citation: /adi/v2026.1/isco/3352.json.