ISCO-08 3339
Business services agents not elsewhere classified
91.6%
ADI · 53rd of 433 · 95% interval 87.9–94.6
An AI agent can at least partly carry out 91.6% of the task time of business services agents not elsewhere classified, and finish 7.8% alone. The barrier that holds most of the rest back is access to the systems the work runs on.
ADI · partial or full91.6%
53rd of 433 · interval 87.9–94.6
ADI3 · full delegation7.8%
50th of 433 · interval 4.8–11.3
ADIs · share of time61.2%
51st of 433 · interval 59.5–63.0
Evidence330
task statements rated by two models and weighted by importance and frequency. World employment: 4.8 million.
Task weight by level
How the tasks rate
L0No meaningful role · 0.5%L1Augmentation · 7.9%L2Partial delegation · 83.9%L3Full delegation · 7.8%
Barriers
What stops the agent
Share of task weight flagged by each barrier; a task can carry several.
330 task statements, heaviest first
| Task statement (O*NET occupation) | Weight | Level | Sonnet · Haiku | Share | Human time | Barriers |
|---|---|---|---|---|---|---|
| Send samples of clients' work and other promotional material to potential employers to obtain auditions, sponsorships, or endorsement deals.Agents and Business Managers of Artists, Performers, and Athletes | 1.1% | L2 | L2L3 | 70% | 1.9 h | Trust and care, Access to systems |
| Analyze blueprints and other documentation to prepare time, cost, materials, and labor estimates.Cost Estimators | 1.1% | L2 | L2L2 | 62% | 7.0 h | Access to systems |
| Collect fees, commissions, or other payments, according to contract terms.Agents and Business Managers of Artists, Performers, and Athletes | 1.1% | L2 | L2L2 | 65% | 1.3 h | Trust and care, Access to systems |
| Keep informed of industry trends and deals.Agents and Business Managers of Artists, Performers, and Athletes | 1.0% | L2 | L2L2 | 65% | 2.3 h | Trust and care, Access to systems |
| Confer with engineers, architects, owners, contractors, and subcontractors on changes and adjustments to cost estimates.Cost Estimators | 1.0% | L2 | L2L2 | 48% | 1.3 h | Trust and care, Access to systems |
| Apply mathematical or statistical techniques to address practical issues in finance, such as derivative valuation, securities trading, risk management, or financial market regulation.Financial Quantitative Analysts | 0.9% | L2 | L2L2 | 60% | 6.0 h | Accountability, Access to systems |
| Interpret results of financial analysis procedures.Financial Quantitative Analysts | 0.9% | L2 | L2L2 | 70% | 1.5 h | – |
| Consult with clients, vendors, personnel in other departments, or construction foremen to discuss and formulate estimates and resolve issues.Cost Estimators | 0.9% | L2 | L2L2 | 42% | 1.3 h | Physical presence, Trust and care, Access to systems |
| Develop contacts with individuals and organizations, and apply effective strategies and techniques to ensure their clients' success.Agents and Business Managers of Artists, Performers, and Athletes | 0.9% | L2 | L2L2 | 38% | 5.0 h | Accountability, Trust and care, Access to systems |
| Negotiate with managers, promoters, union officials, and other persons regarding clients' contractual rights and obligations.Agents and Business Managers of Artists, Performers, and Athletes | 0.9% | L2 | L2L2 | 42% | 3.0 h | Accountability, Trust and care |
| Collect historical cost data to estimate costs for current or future products.Cost Estimators | 0.8% | L2 | L2L2 | 68% | 2.5 h | Access to systems |
| Confer with clients to develop strategies for their careers, and to explain actions taken on their behalf.Agents and Business Managers of Artists, Performers, and Athletes | 0.8% | L1 | L1L2 | 38% | 1.3 h | Trust and care |
| Prepare estimates for use in selecting vendors or subcontractors.Cost Estimators | 0.8% | L2 | L2L2 | 65% | 6.0 h | Access to systems |
| Conduct auditions or interviews to evaluate potential clients.Agents and Business Managers of Artists, Performers, and Athletes | 0.8% | L2 | L2L2 | 40% | 1.1 h | Physical presence, Accountability, Trust and care |
| Assess cost effectiveness of products, projects or services, tracking actual costs relative to bids as the project develops.Cost Estimators | 0.8% | L2 | L2L2 | 65% | 4.0 h | Access to systems |
Show the other 315 tasks
| Task statement (O*NET occupation) | Weight | Level | Sonnet · Haiku | Share | Human time | Barriers |
|---|---|---|---|---|---|---|
| Prepare estimates used by management for purposes such as planning, organizing, and scheduling work.Cost Estimators | 0.8% | L2 | L2L2 | 62% | 6.0 h | Access to systems |
| Research or develop analytical tools to address issues such as portfolio construction or optimization, performance measurement, attribution, profit and loss measurement, or pricing models.Financial Quantitative Analysts | 0.7% | L2 | L2L2 | 62% | 10 h | Access to systems |
| Document all investigative activities.Fraud Examiners, Investigators and Analysts | 0.7% | L2 | L2L2 | 70% | 1.4 h | Accountability, Access to systems |
| Schedule promotional or performance engagements for clients.Agents and Business Managers of Artists, Performers, and Athletes | 0.7% | L2 | L2L2 | 65% | 2.3 h | Accountability, Trust and care, Access to systems |
| Gather financial documents related to investigations.Fraud Examiners, Investigators and Analysts | 0.7% | L2 | L2L2 | 60% | 4.0 h | Accountability, Access to systems |
| Establish and maintain tendering process, and conduct negotiations.Cost Estimators | 0.7% | L2 | L2L2 | 52% | 6.5 h | Accountability, Trust and care, Access to systems |
| Develop core analytical capabilities or model libraries, using advanced statistical, quantitative, or econometric techniques.Financial Quantitative Analysts | 0.7% | L2 | L2L2 | 62% | 24 h | Access to systems |
| Create and maintain logs, records, or databases of information about fraudulent activity.Fraud Examiners, Investigators and Analysts | 0.7% | L3 | L3L3 | 82% | 40 min | Access to systems |
| Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.Travel Agents | 0.7% | L2 | L2L2 | 65% | 2.5 h | Accountability, Trust and care, Access to systems |
| Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs.Travel Agents | 0.7% | L2 | L2L2 | 72% | 45 min | Access to systems |
| Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.Travel Agents | 0.7% | L2 | L3L2 | 75% | 25 min | Trust and care |
| Maintain assigned account bases while developing new accounts.Advertising Sales Agents | 0.7% | L2 | L2L2 | 52% | 5.0 h | Trust and care, Access to systems |
| Prepare cost and expenditure statements and other necessary documentation at regular intervals for the duration of the project.Cost Estimators | 0.7% | L2 | L2L2 | 65% | 4.0 h | Access to systems |
| Book transportation and hotel reservations, using computer or telephone.Travel Agents | 0.7% | L2 | L2L3 | 75% | 35 min | Access to systems |
| Collect payment for transportation and accommodations from customer.Travel Agents | 0.7% | L2 | L2L2 | 68% | 18 min | Access to systems |
| Record and maintain information on clients, vendors, and travel packages.Travel Agents | 0.7% | L2 | L3L2 | 78% | 30 min | Access to systems |
| Provide application or analytical support to researchers or traders on issues such as valuations or data.Financial Quantitative Analysts | 0.6% | L2 | L2L2 | 60% | 2.0 h | Access to systems |
| Arrange meetings concerning issues involving their clients.Agents and Business Managers of Artists, Performers, and Athletes | 0.6% | L2 | L2L2 | 68% | 38 min | Trust and care, Access to systems |
| Define or recommend model specifications or data collection methods.Financial Quantitative Analysts | 0.6% | L2 | L2L2 | 62% | 4.0 h | Accountability, Access to systems |
| Review material and labor requirements to decide whether it is more cost-effective to produce or purchase components.Cost Estimators | 0.6% | L2 | L2L2 | 62% | 3.0 h | Access to systems |
| Provide clients with estimates of the costs of advertising products or services.Advertising Sales Agents | 0.6% | L2 | L2L2 | 70% | 45 min | Trust and care, Access to systems |
| Locate and contact potential clients to offer advertising services.Advertising Sales Agents | 0.6% | L2 | L2L3 | 72% | 1.4 h | Trust and care |
| Print or request transportation carrier tickets, using computer printer system or system link to travel carrier.Travel Agents | 0.6% | L3 | L3L3 | 85% | 10 min | Access to systems |
| Manage business and financial affairs for clients, such as arranging travel and lodging, selling tickets, and directing marketing and advertising activities.Agents and Business Managers of Artists, Performers, and Athletes · supplemental task | 0.6% | L2 | L2L2 | 58% | 4.0 h | Accountability, Trust and care, Access to systems |
| Lead, or participate in, fraud investigation teams.Fraud Examiners, Investigators and Analysts | 0.6% | L1 | L1L2 | 38% | 8.0 h | Accountability, Trust and care, Access to systems |
| Process all correspondence and paperwork related to accounts.Advertising Sales Agents | 0.6% | L2 | L2L2 | 68% | 1.3 h | Access to systems |
| Explain to customers how specific types of advertising will help promote their products or services in the most effective way possible.Advertising Sales Agents | 0.6% | L2 | L2L2 | 60% | 45 min | Trust and care |
| Devise or apply independent models or tools to help verify results of analytical systems.Financial Quantitative Analysts | 0.6% | L2 | L2L2 | 65% | 4.0 h | Accountability, Access to systems |
| Confer with other financial engineers or analysts on trading strategies, market dynamics, or trading system performance to inform development of quantitative techniques.Financial Quantitative Analysts | 0.6% | L1 | L1L2 | 38% | 1.0 h | Trust and care, Access to systems |
| Prepare and deliver sales presentations to new and existing customers to sell new advertising programs and to protect and increase existing advertising.Advertising Sales Agents | 0.6% | L2 | L2L2 | 55% | 3.3 h | Trust and care, Access to systems |
| Set up cost monitoring and reporting systems and procedures.Cost Estimators | 0.6% | L2 | L2L2 | 62% | 6.0 h | Access to systems |
| Produce written summary reports of financial research results.Financial Quantitative Analysts | 0.6% | L2 | L2L3 | 78% | 3.5 h | – |
| Conduct special studies to develop and establish standard hour and related cost data or to reduce cost.Cost Estimators | 0.6% | L2 | L2L2 | 60% | 24 h | Access to systems |
| Obtain and study information about clients' products, needs, problems, advertising history, and business practices to offer effective sales presentations and appropriate product assistance.Advertising Sales Agents | 0.6% | L2 | L2L2 | 65% | 1.8 h | Access to systems |
| Prepare promotional plans, sales literature, media kits, and sales contracts, using computer.Advertising Sales Agents | 0.6% | L2 | L2L3 | 70% | 3.5 h | Access to systems |
| Recommend appropriate sizes and formats for advertising, depending on medium used.Advertising Sales Agents | 0.6% | L3 | L3L3 | 85% | 28 min | – |
| Provide technical or administrative support for sustainability programs or issues.Sustainability Specialists | 0.5% | L2 | L2L2 | 60% | 2.3 h | Access to systems |
| Coordinate investigative efforts with law enforcement officers and attorneys.Fraud Examiners, Investigators and Analysts | 0.5% | L2 | L2L2 | 40% | 2.5 h | Accountability, Trust and care, Access to systems |
| Prepare written reports of investigation findings.Fraud Examiners, Investigators and Analysts | 0.5% | L2 | L2L2 | 72% | 4.0 h | Accountability, Access to systems |
| Deliver advertising or illustration proofs to customers for approval.Advertising Sales Agents | 0.5% | L3 | L3L3 | 80% | 30 min | Access to systems |
| Write copy as part of layout.Advertising Sales Agents | 0.5% | L3 | L3L3 | 80% | 1.0 h | – |
| Inform customers of available options for advertisement artwork, and provide samples.Advertising Sales Agents | 0.5% | L2 | L2L2 | 62% | 45 min | Trust and care, Access to systems |
| Maintain or modify all financial analytic models in use.Financial Quantitative Analysts | 0.5% | L2 | L2L2 | 60% | 4.0 h | Accountability, Access to systems |
| Determine advertising medium to be used, and prepare sample advertisements within the selected medium for presentation to customers.Advertising Sales Agents | 0.5% | L2 | L2L2 | 60% | 3.5 h | Trust and care, Access to systems |
| Monitor or track sustainability indicators, such as energy usage, natural resource usage, waste generation, and recycling.Sustainability Specialists | 0.5% | L2 | L2L2 | 62% | 3.5 h | Access to systems |
| Review reports of suspected fraud to determine need for further investigation.Fraud Examiners, Investigators and Analysts | 0.5% | L2 | L2L2 | 68% | 35 min | Accountability, Access to systems |
| Draw up contracts for advertising work, and collect payments due.Advertising Sales Agents | 0.5% | L2 | L2L2 | 65% | 1.3 h | Accountability, Trust and care, Access to systems |
| Recommend actions in fraud cases.Fraud Examiners, Investigators and Analysts | 0.5% | L2 | L2L2 | 62% | 2.0 h | Accountability, Access to systems |
| Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.Travel Agents | 0.5% | L3 | L3L3 | 82% | 30 min | – |
| Interview witnesses or suspects and take statements.Fraud Examiners, Investigators and Analysts | 0.5% | L1 | L1L1 | 28% | 1.8 h | Accountability, Trust and care, Access to systems |
| Visit site and record information about access, drainage and topography, and availability of utility services.Cost Estimators | 0.5% | L1 | L1L1 | 22% | 2.5 h | Physical presence, Access to systems |
| Analyze financial data to detect irregularities in areas such as billing trends, financial relationships, and regulatory compliance procedures.Fraud Examiners, Investigators and Analysts | 0.5% | L2 | L2L2 | 65% | 4.0 h | Accountability, Access to systems |
| Prepare periodic accounting statements for clients.Agents and Business Managers of Artists, Performers, and Athletes · supplemental task | 0.5% | L2 | L2L2 | 70% | 3.5 h | Access to systems |
| Gather all relevant material for bid processes, and coordinate bidding and contract approval.Advertising Sales Agents | 0.5% | L2 | L2L2 | 65% | 3.0 h | Accountability, Access to systems |
| Prepare and maintain a directory of suppliers, contractors and subcontractors.Cost Estimators | 0.5% | L2 | L2L2 | 72% | 2.5 h | Access to systems |
| Maintain knowledge of current events and trends in such areas as money laundering and criminal tools and techniques.Fraud Examiners, Investigators and Analysts | 0.5% | L3 | L3L3 | 80% | 2.0 h | – |
| Hire trainers or coaches to advise clients on performance matters, such as training techniques or performance presentations.Agents and Business Managers of Artists, Performers, and Athletes · supplemental task | 0.5% | L2 | L2L2 | 58% | 4.0 h | Accountability, Trust and care |
| Identify new advertising markets, and propose products to serve them.Advertising Sales Agents | 0.5% | L2 | L2L2 | 65% | 4.5 h | Access to systems |
| Develop sustainability project goals, objectives, initiatives, or strategies in collaboration with other sustainability professionals.Sustainability Specialists | 0.5% | L2 | L2L2 | 58% | 6.0 h | Trust and care, Access to systems |
| Design, implement, or maintain fraud detection tools or procedures.Fraud Examiners, Investigators and Analysts | 0.4% | L2 | L2L2 | 62% | 14 h | Access to systems |
| Collaborate in the development or testing of new analytical software to ensure compliance with user requirements, specifications, or scope.Financial Quantitative Analysts | 0.4% | L2 | L2L2 | 60% | 4.0 h | Access to systems |
| Consult traders or other financial industry personnel to determine the need for new or improved analytical applications.Financial Quantitative Analysts | 0.4% | L2 | L2L2 | 40% | 3.0 h | Trust and care, Access to systems |
| Evaluate business operations to identify risk areas for fraud.Fraud Examiners, Investigators and Analysts | 0.4% | L2 | L2L2 | 58% | 7.0 h | Physical presence, Trust and care, Access to systems |
| Consult with company officials, sales departments, and advertising agencies to develop promotional plans.Advertising Sales Agents | 0.4% | L2 | L2L2 | 48% | 3.5 h | Trust and care |
| Obtain information about or inspect performance facilities, equipment, and accommodations to ensure that they meet specifications.Agents and Business Managers of Artists, Performers, and Athletes · supplemental task | 0.4% | L2 | L2L2 | 45% | 3.0 h | Physical presence, Access to systems |
| Create or maintain plans or other documents related to sustainability projects.Sustainability Specialists | 0.4% | L2 | L2L2 | 65% | 3.5 h | Access to systems |
| Identify, track, or maintain metrics for trading system operations.Financial Quantitative Analysts · supplemental task | 0.4% | L2 | L2L3 | 70% | 2.5 h | Access to systems |
| Collect information about waste stream management or green building practices to inform decision makers.Sustainability Specialists | 0.4% | L2 | L3L2 | 78% | 4.0 h | Access to systems |
| Assess or propose sustainability initiatives, considering factors such as cost effectiveness, technical feasibility, and acceptance.Sustainability Specialists | 0.4% | L2 | L2L2 | 68% | 6.0 h | Trust and care, Access to systems |
| Research new financial products or analytics to determine their usefulness.Financial Quantitative Analysts | 0.4% | L2 | L2L2 | 68% | 8.0 h | Access to systems |
| Conduct in-depth investigations of suspicious financial activity, such as suspected money-laundering efforts.Fraud Examiners, Investigators and Analysts | 0.4% | L2 | L2L2 | 60% | 10 h | Accountability, Access to systems |
| Clear goods through customs and to their destinations for clients.Customs Brokers | 0.4% | L2 | L2L2 | 60% | 2.4 h | Physical presence, Accountability, Access to systems |
| Prepare and process import and export documentation according to customs regulations, laws, or procedures.Customs Brokers | 0.4% | L2 | L2L2 | 68% | 1.3 h | Accountability, Access to systems |
| Develop reports or presentations to communicate the effectiveness of sustainability initiatives.Sustainability Specialists | 0.4% | L2 | L2L2 | 70% | 5.0 h | Access to systems |
| Obtain and serve subpoenas.Fraud Examiners, Investigators and Analysts · supplemental task | 0.4% | L2 | L2L2 | 38% | 3.5 h | Physical presence, Accountability, Access to systems |
| Attend sales meetings, industry trade shows, and training seminars to gather information, promote products, expand network of contacts, and increase knowledge.Advertising Sales Agents | 0.4% | L1 | L1L1 | 22% | 6.0 h | Physical presence, Trust and care, Access to systems |
| Research or review regulatory, technical, or market issues related to sustainability.Sustainability Specialists | 0.4% | L3 | L3L3 | 82% | 3.5 h | – |
| Train others in fraud detection and prevention techniques.Fraud Examiners, Investigators and Analysts | 0.3% | L2 | L2L2 | 60% | 6.0 h | Trust and care |
| Arrange for commercial taping sessions, and accompany clients to sessions.Advertising Sales Agents | 0.3% | L1 | L1L2 | 45% | 3.5 h | Physical presence, Trust and care |
| Conduct or oversee collection of corporate intelligence to avoid fraud, financial crime, cyber attack, terrorism, and infrastructure failure.Business Continuity Planners · supplemental task | 0.3% | L2 | L2L2 | 60% | 6.0 h | Trust and care, Access to systems |
| Advise businesses or agencies on ways to improve fraud detection.Fraud Examiners, Investigators and Analysts | 0.3% | L2 | L2L2 | 62% | 8.0 h | Trust and care, Access to systems |
| Review and revise sustainability proposals or policies.Sustainability Specialists | 0.3% | L2 | L2L2 | 65% | 3.5 h | – |
| Calculate duty and tariff payments owed on shipments.Customs Brokers | 0.3% | L2 | L2L3 | 78% | 45 min | Accountability, Access to systems |
| Identify opportunities for strategic improvement or mitigation of business interruption and other risks caused by business, regulatory, or industry-specific change initiatives.Business Continuity Planners | 0.3% | L2 | L2L2 | 58% | 3.5 h | Access to systems |
| Develop emergency management plans for recovery decision making and communications, continuity of critical departmental processes, or temporary shut-down of non-critical departments to ensure continuity of operation and governance.Business Continuity Planners | 0.3% | L2 | L2L2 | 60% | 11 h | Accountability, Trust and care, Access to systems |
| Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.Customs Brokers | 0.3% | L2 | L2L2 | 65% | 1.1 h | Access to systems |
| Identify or investigate violations of natural resources, waste management, recycling, or other environmental policies.Sustainability Specialists | 0.3% | L2 | L2L2 | 50% | 6.0 h | Physical presence, Accountability, Access to systems |
| Develop methods of assessing or measuring corporate performance in terms of environmental, social, and governance (ESG) issues.Financial Quantitative Analysts · supplemental task | 0.3% | L2 | L2L2 | 65% | 8.0 h | Access to systems |
| Prepare evidence for presentation in court.Fraud Examiners, Investigators and Analysts | 0.3% | L2 | L2L2 | 60% | 5.0 h | Accountability, Access to systems |
| Classify goods according to tariff coding system.Customs Brokers | 0.3% | L2 | L2L3 | 75% | 28 min | Accountability |
| Identify and prioritize energy-saving measures.Energy Auditors | 0.3% | L2 | L2L2 | 60% | 4.0 h | Physical presence, Accountability, Access to systems |
| Assess the nature and level of physical security threats so that the scope of the problem can be determined.Security Management Specialists | 0.3% | L2 | L2L2 | 50% | 3.5 h | Physical presence, Trust and care, Access to systems |
| Collaborate with product development teams to research, model, validate, or implement quantitative structured solutions for new or expanded markets.Financial Quantitative Analysts · supplemental task | 0.3% | L2 | L2L2 | 58% | 22 h | Trust and care, Access to systems |
| Advise clients on financial and legal matters, such as investments and taxes.Agents and Business Managers of Artists, Performers, and Athletes · supplemental task | 0.3% | L2 | L2L2 | 58% | 1.8 h | Accountability, Trust and care, Access to systems |
| Negotiate with responsible parties to arrange for recovery of losses due to fraud.Fraud Examiners, Investigators and Analysts | 0.3% | L2 | L2L2 | 42% | 4.0 h | Accountability, Trust and care, Access to systems |
| Sign documents on behalf of clients, using powers of attorney.Customs Brokers | 0.3% | L2 | L2L2 | 55% | 15 min | Accountability, Access to systems |
| Pay, or arrange for payment of, taxes and duties on shipments.Customs Brokers | 0.3% | L2 | L2L2 | 68% | 38 min | Accountability, Access to systems |
| Identify opportunities to improve the operation, maintenance, or energy efficiency of building or process systems.Energy Auditors | 0.3% | L2 | L2L2 | 52% | 5.0 h | Physical presence, Accountability, Access to systems |
| Calculate potential for energy savings.Energy Auditors | 0.3% | L2 | L2L2 | 65% | 3.0 h | Accountability, Access to systems |
| Prepare audit reports containing energy analysis results or recommendations for energy cost savings.Energy Auditors | 0.3% | L2 | L2L2 | 70% | 4.5 h | Accountability, Access to systems |
| Prepare requirements documentation for use by software developers.Financial Quantitative Analysts · supplemental task | 0.3% | L2 | L2L2 | 65% | 6.0 h | Access to systems |
| Inspect or evaluate building envelopes, mechanical systems, electrical systems, or process systems to determine the energy consumption of each system.Energy Auditors | 0.3% | L1 | L1L2 | 30% | 4.5 h | Physical presence, Accountability, Access to systems |
| Create marketing or outreach media, such as brochures or Web sites, to communicate sustainability issues, procedures, or objectives.Sustainability Specialists | 0.3% | L2 | L2L3 | 70% | 8.0 h | Access to systems |
| Analyze corporate intelligence data to identify trends, patterns, or warnings indicating threats to security of people, assets, information, or infrastructure.Business Continuity Planners | 0.3% | L2 | L2L2 | 62% | 3.5 h | Access to systems |
| Conduct field surveillance to gather case-related information.Fraud Examiners, Investigators and Analysts | 0.3% | L1 | L1L1 | 18% | 6.0 h | Physical presence, Accountability, Trust and care, Access to systems |
| Recommend energy-efficient technologies or alternate energy sources.Energy Auditors | 0.3% | L2 | L2L2 | 62% | 2.5 h | Physical presence, Accountability, Trust and care, Access to systems |
| Respond to emergency situations on an on-call basis.Security Management Specialists | 0.3% | L1 | L1L2 | 28% | 1.8 h | Physical presence, Accountability, Trust and care, Access to systems |
| Collect and analyze field data related to energy usage.Energy Auditors | 0.3% | L1 | L1L2 | 42% | 3.5 h | Physical presence, Accountability, Access to systems |
| Identify any health or safety issues related to planned weatherization projects.Energy Auditors | 0.3% | L2 | L2L2 | 50% | 1.5 h | Physical presence, Accountability, Access to systems |
| Analyze technical feasibility of energy-saving measures, using knowledge of engineering, energy production, energy use, construction, maintenance, system operation, or process systems.Energy Auditors | 0.3% | L2 | L2L2 | 62% | 4.0 h | Accountability, Access to systems |
| Recommend improvements in security systems or procedures.Security Management Specialists | 0.3% | L2 | L2L2 | 60% | 4.0 h | Access to systems |
| Measure energy usage with devices such as data loggers, universal data recorders, light meters, sling psychrometers, psychrometric charts, flue gas analyzers, amp probes, watt meters, volt meters, thermometers, or utility meters.Energy Auditors | 0.3% | L1 | L1L1 | 15% | 2.3 h | Physical presence, Accountability, Access to systems |
| Arrange for transportation, warehousing, or product distribution of imported or exported products.Customs Brokers | 0.3% | L2 | L2L2 | 62% | 1.1 h | Access to systems |
| Design or implement products and services to mitigate risk or facilitate use of technology-based tools and methods.Business Continuity Planners | 0.3% | L2 | L2L2 | 55% | 6.0 h | Trust and care, Access to systems |
| Analyze impact on, and risk to, essential business functions or information systems to identify acceptable recovery time periods and resource requirements.Business Continuity Planners | 0.3% | L2 | L2L2 | 60% | 6.0 h | Accountability, Trust and care, Access to systems |
| Educate customers on energy efficiency or answer questions on topics such as the costs of running household appliances or the selection of energy-efficient appliances.Energy Auditors | 0.3% | L3 | L3L3 | 80% | 30 min | Trust and care |
| Testify in court regarding investigation findings.Fraud Examiners, Investigators and Analysts | 0.3% | L1 | L1L2 | 25% | 3.5 h | Physical presence, Accountability, Trust and care, Access to systems |
| Maintain and update organization information technology applications and network systems blueprints.Business Continuity Planners | 0.3% | L2 | L2L2 | 60% | 3.0 h | Access to systems |
| Research or evaluate new technologies for use in fraud detection systems.Fraud Examiners, Investigators and Analysts | 0.3% | L2 | L2L2 | 65% | 8.0 h | Access to systems |
| Inspect physical security design features, installations, or programs to ensure compliance with applicable standards or regulations.Security Management Specialists | 0.3% | L1 | L1L2 | 32% | 3.5 h | Physical presence, Accountability, Access to systems |
| Identify individual or transaction targets to direct intelligence collection.Business Continuity Planners · supplemental task | 0.3% | L2 | L2L2 | 58% | 3.0 h | Access to systems |
| Develop disaster recovery plans for physical locations with critical assets, such as data centers.Business Continuity Planners | 0.3% | L2 | L2L2 | 58% | 24 h | Physical presence, Accountability, Trust and care, Access to systems |
| Monitor or trace the location of goods.Customs Brokers | 0.3% | L3 | L3L3 | 82% | 25 min | Access to systems |
| Monitor tapes or digital recordings to identify the source of losses.Security Management Specialists | 0.3% | L2 | L2L2 | 60% | 3.0 h | Access to systems |
| Deliver e-mail confirmation of completed transactions and shipment.Online Merchants | 0.3% | L3 | L3L3 | 95% | 4 min | – |
| Assess the potential impact of climate change on business financial issues, such as damage repairs, insurance costs, or potential disruptions of daily activities.Financial Quantitative Analysts · supplemental task | 0.3% | L2 | L2L2 | 65% | 6.0 h | Access to systems |
| Establish, maintain, or test call trees to ensure appropriate communication during disaster.Business Continuity Planners | 0.2% | L2 | L2L2 | 62% | 3.5 h | Access to systems |
| Engineer, install, maintain, or repair security systems, programmable logic controls, or other security-related electronic systems.Security Management Specialists · supplemental task | 0.2% | L1 | L1L2 | 30% | 4.0 h | Physical presence, Accountability, Access to systems |
| Prepare job specification sheets for home energy improvements, such as attic insulation, window retrofits, or heating system upgrades.Energy Auditors | 0.2% | L2 | L2L2 | 70% | 1.5 h | Accountability, Access to systems |
| Identify or procure needed resources to implement sustainability programs or projects.Sustainability Specialists | 0.2% | L2 | L2L2 | 58% | 4.0 h | Accountability, Trust and care, Access to systems |
| Identify or create new sustainability indicators.Sustainability Specialists | 0.2% | L2 | L2L2 | 65% | 3.5 h | – |
| Perform tests such as blower-door tests to locate air leaks.Energy Auditors | 0.2% | L0 | L0L2 | 22% | 2.5 h | Physical presence, Accountability, Access to systems |
| Design, implement, or establish requirements for security systems, video surveillance, motion detection, or closed-circuit television systems to ensure proper installation and operation.Security Management Specialists | 0.2% | L2 | L2L2 | 55% | 6.0 h | Physical presence, Accountability, Access to systems |
| Arrest individuals to be charged with fraud.Fraud Examiners, Investigators and Analysts · supplemental task | 0.2% | L0 | L0L0 | 4% | 2.8 h | Physical presence, Accountability, Trust and care, Access to systems |
| Receive and process payments from customers, using electronic transaction services.Online Merchants | 0.2% | L2 | L3L2 | 78% | 12 min | Access to systems |
| Create or administer training and awareness presentations or materials.Business Continuity Planners | 0.2% | L2 | L2L2 | 70% | 4.0 h | Trust and care, Access to systems |
| Perform risk analyses so that appropriate countermeasures can be developed.Security Management Specialists | 0.2% | L2 | L2L2 | 62% | 6.0 h | Accountability, Access to systems |
| Train personnel in security procedures or use of security equipment.Security Management Specialists | 0.2% | L2 | L2L2 | 48% | 3.5 h | Physical presence, Accountability, Trust and care |
| Review existing disaster recovery, crisis management, or business continuity plans.Business Continuity Planners | 0.2% | L2 | L2L2 | 68% | 6.0 h | Trust and care, Access to systems |
| Prepare documentation for case reports or court proceedings.Security Management Specialists | 0.2% | L2 | L2L2 | 65% | 3.0 h | Accountability, Access to systems |
| Quote duty and tax rates on goods to be imported, based on federal tariffs and excise taxes.Customs Brokers | 0.2% | L2 | L2L2 | 75% | 30 min | Accountability |
| Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.Online Merchants | 0.2% | L2 | L2L2 | 50% | 16 min | Physical presence, Access to systems |
| Stay abreast of changes in import or export laws or regulations by reading current literature, attending meetings or conferences, or conferring with colleagues.Customs Brokers | 0.2% | L2 | L2L2 | 70% | 1.5 h | – |
| Write reports to summarize testing activities, including descriptions of goals, planning, scheduling, execution, results, analysis, conclusions, and recommendations.Business Continuity Planners | 0.2% | L2 | L2L3 | 78% | 5.0 h | Access to systems |
| Recommend or implement methods to monitor, evaluate, or enable resolution of safety, operations, or compliance interruptions.Business Continuity Planners | 0.2% | L2 | L2L2 | 60% | 3.0 h | Trust and care, Access to systems |
| Inspect fire, intruder detection, or other security systems.Security Management Specialists | 0.2% | L1 | L1L2 | 28% | 2.5 h | Physical presence, Accountability, Access to systems |
| Examine commercial sites to determine the feasibility of installing equipment that allows building management systems to reduce electricity consumption during peak demand periods.Energy Auditors | 0.2% | L1 | L1L2 | 42% | 6.0 h | Physical presence, Accountability, Access to systems |
| Test documented disaster recovery strategies and plans.Business Continuity Planners | 0.2% | L2 | L2L2 | 55% | 6.0 h | Accountability, Trust and care, Access to systems |
| Develop solutions to help clients hedge carbon exposure or risk.Financial Quantitative Analysts · supplemental task | 0.2% | L2 | L2L2 | 60% | 8.0 h | Accountability, Trust and care, Access to systems |
| Advise customers on import and export restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.Customs Brokers | 0.2% | L2 | L2L2 | 65% | 45 min | Accountability |
| Create, manage, or automate orders or invoices, using order management or invoicing software.Online Merchants | 0.2% | L3 | L3L3 | 82% | 16 min | Access to systems |
| Post bonds for the products being imported or assist clients in obtaining bonds.Customs Brokers | 0.2% | L2 | L2L2 | 60% | 45 min | Accountability, Trust and care, Access to systems |
| Prepare, maintain, or update security procedures, security system drawings, or related documentation.Security Management Specialists | 0.2% | L2 | L2L2 | 62% | 4.0 h | Physical presence, Access to systems |
| Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods.Online Merchants | 0.2% | L3 | L3L3 | 82% | 10 min | Access to systems |
| Design security policies, programs, or practices to ensure adequate security relating to alarm response, access card use, and other security needs.Security Management Specialists | 0.2% | L2 | L2L2 | 60% | 6.0 h | Access to systems |
| Conduct or oversee contingency plan integration and operation.Business Continuity Planners | 0.2% | L2 | L2L2 | 50% | 6.0 h | Accountability, Trust and care, Access to systems |
| Quantify energy consumption to establish baselines for energy use or need.Energy Auditors | 0.2% | L2 | L2L2 | 58% | 4.0 h | Physical presence, Accountability, Access to systems |
| Test security measures for final acceptance and implement or provide procedures for ongoing monitoring and evaluation of the measures.Security Management Specialists | 0.2% | L2 | L2L2 | 52% | 6.5 h | Physical presence, Accountability, Access to systems |
| Conduct security audits to identify potential vulnerabilities related to physical security or staff safety.Security Management Specialists | 0.2% | L1 | L1L2 | 40% | 6.5 h | Physical presence, Accountability, Trust and care, Access to systems |
| Create scenarios to reestablish operations from various types of business disruptions.Business Continuity Planners | 0.2% | L2 | L2L2 | 65% | 4.0 h | Access to systems |
| Attend professional meetings, read literature, and participate in training or other educational offerings to keep abreast of new developments and technologies related to disaster recovery and business continuity.Business Continuity Planners | 0.2% | L2 | L2L2 | 58% | 3.0 h | Access to systems |
| Write sales outlines for use by staff.Advertising Sales Agents · supplemental task | 0.2% | L3 | L3L3 | 85% | 1.5 h | – |
| Calculate purchase subtotals, taxes, and shipping costs for submission to customers.Online Merchants | 0.2% | L3 | L3L3 | 92% | 8 min | – |
| Prepare reports summarizing operational results, financial performance, or accomplishments of specified objectives, goals, or plans.Business Continuity Planners | 0.2% | L2 | L3L2 | 75% | 4.0 h | Access to systems |
| Review design drawings or technical documents for completeness, correctness, or appropriateness.Security Management Specialists | 0.2% | L2 | L2L2 | 62% | 3.0 h | Accountability, Access to systems |
| Write grant applications, rebate applications, or project proposals to secure funding for sustainability projects.Sustainability Specialists | 0.2% | L2 | L2L2 | 68% | 10 h | Accountability, Access to systems |
| Monitor the work of contractors in the design, construction, and startup phases of security systems.Security Management Specialists | 0.2% | L2 | L2L2 | 42% | 3.0 h | Physical presence, Accountability, Trust and care, Access to systems |
| Confer with officials in various agencies to facilitate clearance of goods through customs and quarantine.Customs Brokers | 0.2% | L2 | L2L2 | 45% | 45 min | Accountability, Trust and care, Access to systems |
| Determine patterns of building use to show annual or monthly needs for heating, cooling, lighting, or other energy needs.Energy Auditors | 0.2% | L2 | L2L2 | 62% | 3.0 h | Physical presence, Access to systems |
| Analyze energy bills, including utility rates or tariffs, to gather historical energy usage data.Energy Auditors | 0.2% | L2 | L3L2 | 80% | 1.8 h | Access to systems |
| Compare existing energy consumption levels to normative data.Energy Auditors | 0.2% | L2 | L2L3 | 78% | 2.0 h | Access to systems |
| Create client presentations of plan details.Financial and Investment Analysts · supplemental task | 0.2% | L2 | L2L2 | 62% | 4.0 h | Accountability, Trust and care |
| Determine the prices at which securities should be syndicated and offered to the public.Financial and Investment Analysts · supplemental task | 0.2% | L2 | L2L2 | 58% | 14 h | Accountability, Trust and care, Access to systems |
| Advise clients on aspects of capitalization, such as amounts, sources, or timing.Financial and Investment Analysts · supplemental task | 0.2% | L2 | L2L2 | 62% | 4.0 h | Accountability, Trust and care |
| Develop and maintain client relationships.Financial and Investment Analysts · supplemental task | 0.2% | L1 | L1L2 | 32% | 2.5 h | Accountability, Trust and care, Access to systems |
| Assess companies as investments for clients by examining company facilities.Financial and Investment Analysts · supplemental task | 0.2% | L1 | L1L2 | 35% | 6.0 h | Physical presence, Accountability, Access to systems |
| Collaborate on projects with other professionals, such as lawyers, accountants, or public relations experts.Financial and Investment Analysts · supplemental task | 0.2% | L2 | L2L2 | 42% | 2.5 h | Trust and care |
| Collaborate with investment bankers to attract new corporate clients.Financial and Investment Analysts · supplemental task | 0.2% | L2 | L2L2 | 50% | 6.0 h | Trust and care, Access to systems |
| Confer with clients to restructure debt, refinance debt, or raise new debt.Financial and Investment Analysts · supplemental task | 0.2% | L2 | L2L2 | 42% | 3.0 h | Accountability, Trust and care, Access to systems |
| Conduct financial analyses related to investments in green construction or green retrofitting projects.Financial and Investment Analysts · supplemental task | 0.2% | L2 | L2L2 | 70% | 6.5 h | Access to systems |
| Analyze financial or operational performance of companies facing financial difficulties to identify or recommend remedies.Financial and Investment Analysts · supplemental task | 0.2% | L2 | L2L2 | 65% | 8.0 h | Access to systems |
| Evaluate and compare the relative quality of various securities in a given industry.Financial and Investment Analysts · supplemental task | 0.2% | L2 | L2L2 | 72% | 6.0 h | Accountability, Access to systems |
| Draw charts and graphs, using computer spreadsheets, to illustrate technical reports.Financial and Investment Analysts · supplemental task | 0.2% | L3 | L3L3 | 88% | 1.5 h | – |
| Monitor fundamental economic, industrial, and corporate developments by analyzing information from financial publications and services, investment banking firms, government agencies, trade publications, company sources, or personal interviews.Financial and Investment Analysts · supplemental task | 0.2% | L2 | L2L2 | 70% | 3.0 h | Access to systems |
| Supervise, train, or mentor junior team members.Financial and Investment Analysts · supplemental task | 0.2% | L1 | L1L2 | 30% | 1.3 h | Trust and care |
| Specialize in green financial instruments, such as socially responsible mutual funds or exchange-traded funds (ETF) that are comprised of green companies.Financial and Investment Analysts · supplemental task | 0.2% | L2 | L2L2 | 65% | 6.0 h | Accountability, Access to systems |
| Recommend investments and investment timing to companies, investment firm staff, or the public.Financial and Investment Analysts · supplemental task | 0.2% | L2 | L2L2 | 62% | 3.5 h | Accountability, Trust and care, Access to systems |
| Purchase investments for companies in accordance with company policy.Financial and Investment Analysts · supplemental task | 0.2% | L2 | L2L2 | 58% | 3.0 h | Accountability, Access to systems |
| Present oral or written reports on general economic trends, individual corporations, and entire industries.Financial and Investment Analysts · supplemental task | 0.2% | L2 | L2L2 | 65% | 4.0 h | Accountability, Trust and care, Access to systems |
| Employ financial models to develop solutions to financial problems or to assess the financial or capital impact of transactions.Financial and Investment Analysts · supplemental task | 0.2% | L2 | L2L2 | 65% | 4.0 h | Access to systems |
| Prepare all materials for transactions or execution of deals.Financial and Investment Analysts · supplemental task | 0.2% | L2 | L2L2 | 62% | 9.0 h | Accountability, Access to systems |
| Perform securities valuation or pricing.Financial and Investment Analysts · supplemental task | 0.2% | L2 | L2L2 | 70% | 3.0 h | Accountability, Access to systems |
| Prepare plans of action for investment, using financial analyses.Financial and Investment Analysts · supplemental task | 0.2% | L2 | L2L2 | 68% | 4.0 h | Accountability, Access to systems |
| Inform investment decisions by analyzing financial information to forecast business, industry, or economic conditions.Financial and Investment Analysts · supplemental task | 0.2% | L2 | L2L2 | 68% | 7.0 h | Accountability, Access to systems |
| Monitor developments in the fields of industrial technology, business, finance, and economic theory.Financial and Investment Analysts · supplemental task | 0.2% | L2 | L2L3 | 78% | 1.5 h | Access to systems |
| Interpret data on price, yield, stability, future investment-risk trends, economic influences, and other factors affecting investment programs.Financial and Investment Analysts · supplemental task | 0.2% | L2 | L2L2 | 68% | 4.0 h | Accountability, Access to systems |
| Evaluate capital needs of clients and assess market conditions to inform structuring of financial packages.Financial and Investment Analysts · supplemental task | 0.2% | L2 | L2L2 | 62% | 4.0 h | Accountability, Trust and care, Access to systems |
| Inspect newly installed energy-efficient equipment to ensure that it was installed properly and is performing according to specifications.Energy Auditors | 0.2% | L1 | L1L2 | 30% | 2.5 h | Physical presence, Accountability, Access to systems |
| Develop conceptual designs of security systems.Security Management Specialists | 0.2% | L2 | L2L2 | 58% | 6.0 h | Accountability, Access to systems |
| Budget and schedule security design work.Security Management Specialists | 0.2% | L2 | L2L2 | 62% | 4.0 h | Access to systems |
| Determine and set product prices.Online Merchants | 0.2% | L2 | L2L3 | 72% | 1.2 h | Access to systems |
| Develop tools to assess green technologies or green financial products, such as green hedge funds or social responsibility investment funds.Financial Quantitative Analysts · supplemental task | 0.2% | L2 | L2L2 | 62% | 24 h | Access to systems |
| Develop or review specifications for design or construction of security systems.Security Management Specialists | 0.2% | L2 | L2L2 | 60% | 4.5 h | Physical presence, Accountability, Access to systems |
| Provide system design and integration recommendations.Security Management Specialists | 0.2% | L2 | L2L2 | 68% | 4.0 h | Access to systems |
| Interview witnesses or suspects to identify persons responsible for security breaches or to establish losses, pursue prosecutions, or obtain restitution.Security Management Specialists | 0.2% | L1 | L1L1 | 28% | 1.8 h | Physical presence, Accountability, Trust and care, Access to systems |
| Interpret government regulations and applicable codes to ensure compliance.Business Continuity Planners | 0.2% | L2 | L2L2 | 68% | 4.0 h | Accountability |
| Obtain line releases for frequent shippers of low-risk commodities, high-volume entries, or multiple-container loads.Customs Brokers | 0.2% | L2 | L2L2 | 58% | 1.4 h | Accountability, Trust and care, Access to systems |
| Cancel orders based on customer requests or inventory or delivery problems.Online Merchants | 0.2% | L3 | L3L3 | 82% | 10 min | Access to systems |
| Oversee installation of equipment such as water heater wraps, pipe insulation, weatherstripping, door sweeps, or low-flow showerheads to improve energy efficiency.Energy Auditors | 0.2% | L1 | L1L2 | 22% | 1.8 h | Physical presence, Accountability, Trust and care, Access to systems |
| Purchase new or used items from online or physical sources for resale via retail or auction Web site.Online Merchants | 0.2% | L2 | L2L2 | 58% | 1.1 h | Physical presence, Access to systems |
| Provide advice on transportation options, types of carriers, or shipping routes.Customs Brokers | 0.2% | L2 | L3L2 | 78% | 52 min | Access to systems |
| Upload digital media, such as photos, video, or scanned images to online storefront, auction sites, or other shopping Web sites.Online Merchants | 0.2% | L2 | L3L2 | 80% | 20 min | Access to systems |
| Devise scenario analyses reflecting possible severe market events.Financial Risk Specialists · supplemental task | 0.2% | L2 | L2L2 | 62% | 6.0 h | Accountability, Access to systems |
| Confer with traders to identify and communicate risks associated with specific trading strategies or positions.Financial Risk Specialists · supplemental task | 0.2% | L2 | L2L2 | 55% | 1.3 h | Trust and care, Access to systems |
| Draw charts and graphs, using computer spreadsheets, to illustrate technical reports.Financial Risk Specialists · supplemental task | 0.2% | L3 | L3L3 | 85% | 1.3 h | – |
| Evaluate and compare the relative quality of various securities in a given industry.Financial Risk Specialists · supplemental task | 0.2% | L2 | L2L3 | 78% | 6.0 h | Access to systems |
| Evaluate the risks and benefits involved in implementing green building technologies.Financial Risk Specialists · supplemental task | 0.2% | L2 | L2L2 | 70% | 6.0 h | Accountability, Access to systems |
| Evaluate the risks related to green investments, such as renewable energy company stocks.Financial Risk Specialists · supplemental task | 0.2% | L2 | L2L2 | 70% | 4.0 h | Accountability, Access to systems |
| Gather risk-related data from internal or external resources.Financial Risk Specialists · supplemental task | 0.2% | L3 | L3L3 | 85% | 2.0 h | Access to systems |
| Identify key risks and mitigating factors of potential investments, such as asset types and values, legal and ownership structures, professional reputations, customer bases, or industry segments.Financial Risk Specialists · supplemental task | 0.2% | L2 | L2L2 | 62% | 3.5 h | Access to systems |
| Consult financial literature to ensure use of the latest models or statistical techniques.Financial Risk Specialists · supplemental task | 0.2% | L2 | L2L2 | 72% | 3.5 h | Access to systems |
| Inform financial decisions by analyzing financial information to forecast business, industry, or economic conditions.Financial Risk Specialists · supplemental task | 0.2% | L2 | L2L2 | 70% | 4.0 h | Access to systems |
| Interpret data on price, yield, stability, future investment-risk trends, economic influences, and other factors affecting investment programs.Financial Risk Specialists · supplemental task | 0.2% | L2 | L2L2 | 68% | 4.0 h | Accountability, Access to systems |
| Conduct statistical analyses to quantify risk, using statistical analysis software or econometric models.Financial Risk Specialists · supplemental task | 0.2% | L2 | L2L2 | 72% | 4.0 h | Access to systems |
| Contribute to development of risk management systems.Financial Risk Specialists · supplemental task | 0.2% | L2 | L2L2 | 58% | 6.0 h | Accountability, Access to systems |
| Maintain input or data quality of risk management systems.Financial Risk Specialists · supplemental task | 0.2% | L2 | L2L2 | 60% | 3.0 h | Accountability, Access to systems |
| Meet with clients to answer queries on subjects such as risk exposure, market scenarios, or values-at-risk calculations.Financial Risk Specialists · supplemental task | 0.2% | L2 | L2L2 | 45% | 1.0 h | Accountability, Trust and care, Access to systems |
| Monitor developments in the fields of industrial technology, business, finance, and economic theory.Financial Risk Specialists · supplemental task | 0.2% | L3 | L3L3 | 82% | 1.5 h | – |
| Document, and ensure communication of, key risks.Financial Risk Specialists · supplemental task | 0.2% | L2 | L2L2 | 65% | 3.0 h | Accountability, Trust and care, Access to systems |
| Determine potential environmental impacts of new products or processes on long-term growth and profitability.Financial Risk Specialists · supplemental task | 0.2% | L2 | L2L2 | 62% | 6.0 h | Access to systems |
| Devise systems or processes to monitor validity of risk assessments.Financial Risk Specialists · supplemental task | 0.2% | L2 | L2L2 | 60% | 6.0 h | Accountability, Access to systems |
| Develop contingency plans to deal with emergencies.Financial Risk Specialists · supplemental task | 0.2% | L2 | L2L2 | 62% | 6.0 h | Accountability, Access to systems |
| Develop or implement risk-assessment models or methodologies.Financial Risk Specialists · supplemental task | 0.2% | L2 | L2L2 | 62% | 12 h | Accountability, Access to systems |
| Prepare plans of action for investment, using financial analyses.Financial Risk Specialists · supplemental task | 0.2% | L2 | L2L2 | 65% | 4.0 h | Accountability, Access to systems |
| Analyze areas of potential risk to the assets, earning capacity, or success of organizations.Financial Risk Specialists · supplemental task | 0.2% | L2 | L2L2 | 65% | 4.0 h | Accountability, Access to systems |
| Produce reports or presentations that outline findings, explain risk positions, or recommend changes.Financial Risk Specialists · supplemental task | 0.2% | L2 | L2L2 | 70% | 4.5 h | Accountability, Access to systems |
| Provide statistical modeling advice to other departments.Financial Risk Specialists · supplemental task | 0.2% | L2 | L2L2 | 60% | 2.0 h | Trust and care, Access to systems |
| Review or draft risk disclosures for offer documents.Financial Risk Specialists · supplemental task | 0.2% | L2 | L2L2 | 70% | 3.0 h | Accountability, Access to systems |
| Recommend ways to control or reduce risk.Financial Risk Specialists · supplemental task | 0.2% | L2 | L2L2 | 60% | 3.0 h | Accountability, Access to systems |
| Recommend investments and investment timing to companies, investment firm staff, or the public.Financial Risk Specialists · supplemental task | 0.2% | L2 | L2L2 | 62% | 3.0 h | Accountability, Trust and care |
| Analyze new legislation to determine impact on risk exposure.Financial Risk Specialists · supplemental task | 0.2% | L2 | L2L2 | 62% | 4.0 h | Accountability, Access to systems |
| Track, measure, or report on aspects of market risk for traded issues.Financial Risk Specialists · supplemental task | 0.2% | L2 | L2L2 | 70% | 3.0 h | Access to systems |
| Create or maintain database of customer accounts.Online Merchants | 0.2% | L3 | L3L3 | 82% | 1.1 h | Access to systems |
| Compose descriptions of merchandise for posting to online storefront, auction sites, or other shopping Web sites.Online Merchants | 0.2% | L3 | L3L3 | 88% | 20 min | – |
| Compose images of products, using video or still cameras, lighting equipment, props, or photo or video editing software.Online Merchants | 0.2% | L2 | L2L2 | 45% | 1.2 h | Physical presence |
| Order or purchase merchandise to maintain optimal inventory levels.Online Merchants | 0.2% | L2 | L2L3 | 75% | 1.1 h | Access to systems |
| Calculate revenue, sales, and expenses, using financial accounting or spreadsheet software.Online Merchants | 0.2% | L3 | L3L3 | 85% | 1.8 h | – |
| Analyze pricing or risks of carbon trading products.Financial Quantitative Analysts · supplemental task | 0.2% | L2 | L2L2 | 68% | 5.0 h | Accountability, Access to systems |
| Prepare or organize online storefront marketing material, including product descriptions or subject lines, optimizing content to search engine criteria.Online Merchants | 0.2% | L3 | L3L3 | 85% | 1.1 h | – |
| Contract with freight forwarders for destination services.Customs Brokers | 0.1% | L2 | L2L2 | 55% | 4.0 h | Accountability, Trust and care, Access to systems |
| Inform importers and exporters of steps to reduce duties and taxes.Customs Brokers | 0.1% | L2 | L2L2 | 68% | 1.5 h | Accountability |
| Outline system security criteria for pre-bid meetings with clients and companies to ensure comprehensiveness and appropriateness for implementation.Security Management Specialists | 0.1% | L2 | L2L2 | 70% | 3.0 h | Trust and care |
| Promote products in online communities through weblog or discussion-forum postings, e-mail marketing programs, or online advertising.Online Merchants | 0.1% | L2 | L2L2 | 70% | 3.0 h | Access to systems |
| Transfer digital media, such as music, video, or software, to customers via the Internet.Online Merchants · supplemental task | 0.1% | L3 | L3L3 | 90% | 15 min | Access to systems |
| Investigate products or markets to determine areas for opportunity or viability for merchandising specific products, using online or offline sources.Online Merchants | 0.1% | L2 | L2L3 | 72% | 4.0 h | Access to systems |
| Create business continuity and disaster recovery budgets.Business Continuity Planners | 0.1% | L2 | L2L2 | 62% | 8.0 h | Access to systems |
| Determine location for product listings to maximize exposure to online traffic.Online Merchants | 0.1% | L2 | L2L2 | 68% | 2.5 h | Access to systems |
| Design customer interface of online storefront, using web programming or e-commerce software.Online Merchants · supplemental task | 0.1% | L2 | L2L2 | 70% | 8.0 h | – |
| Initiate online auctions through auction hosting sites or auction management software.Online Merchants · supplemental task | 0.1% | L3 | L3L3 | 85% | 28 min | Access to systems |
| Maintain inventory of shipping supplies, such as boxes, labels, tape, bubble wrap, loose packing materials, or tape guns.Online Merchants | 0.1% | L2 | L2L2 | 52% | 35 min | Physical presence |
| Collaborate with search engine shopping specialists to place marketing content in desired online locations.Online Merchants | 0.1% | L2 | L2L2 | 60% | 2.0 h | Access to systems |
| Verify income eligibility of participants in publicly financed weatherization programs.Energy Auditors · supplemental task | 0.1% | L2 | L2L2 | 65% | 45 min | Accountability, Access to systems |
| Maintain relationships with customs brokers in other ports to expedite clearing of cargo.Customs Brokers · supplemental task | 0.1% | L2 | L2L2 | 50% | 1.0 h | Trust and care, Access to systems |
| Insure cargo against loss, damage, or pilferage.Customs Brokers | 0.1% | L2 | L2L2 | 62% | 45 min | Accountability, Access to systems |
| Integrate online retailing strategy with physical or catalogue retailing operations.Online Merchants · supplemental task | 0.1% | L2 | L2L2 | 58% | 6.0 h | Trust and care, Access to systems |
| Measure and analyze Web site usage data to maximize search engine returns or refine customer interfaces.Online Merchants | 0.1% | L2 | L2L2 | 70% | 2.5 h | Access to systems |
| Disclose merchant information and terms and policies of transactions in online or offline materials.Online Merchants | 0.1% | L2 | L2L2 | 70% | 1.5 h | Physical presence, Accountability, Access to systems |
| Participate in online forums or conferences to stay abreast of online retailing trends, techniques, or security threats.Online Merchants · supplemental task | 0.1% | L2 | L2L2 | 62% | 1.8 h | Access to systems |
| Investigate sources, such as auctions, estate sales, liquidators, wholesalers, or trade shows for new items, used items, or collectibles.Online Merchants · supplemental task | 0.1% | L2 | L2L2 | 60% | 3.0 h | Physical presence, Trust and care, Access to systems |
| Develop or revise business plans for online business, emphasizing factors such as product line, pricing, inventory, or marketing strategy.Online Merchants | 0.1% | L2 | L2L3 | 78% | 6.0 h | Access to systems |
| Apply for tariff concessions or for duty drawbacks and other refunds.Customs Brokers | 0.1% | L2 | L2L2 | 65% | 3.0 h | Accountability, Access to systems |
| Implement security practices to preserve assets, minimize liabilities, or ensure customer privacy, using parallel servers, hardware redundancy, fail-safe technology, information encryption, or firewalls.Online Merchants · supplemental task | 0.1% | L2 | L2L2 | 60% | 4.0 h | Access to systems |
| Create or distribute offline promotional material, such as brochures, pamphlets, business cards, stationary, or signage.Online Merchants · supplemental task | 0.1% | L2 | L2L2 | 58% | 3.0 h | Physical presence |
| Schedule or facilitate project meetings.Project Management Specialists · supplemental task | 0.1% | L2 | L2L3 | 75% | 45 min | Trust and care |
| Submit project deliverables to clients, ensuring adherence to quality standards.Project Management Specialists · supplemental task | 0.1% | L2 | L2L2 | 60% | 1.1 h | Trust and care, Access to systems |
| Communicate with key stakeholders to determine project requirements and objectives.Project Management Specialists · supplemental task | 0.1% | L2 | L2L2 | 45% | 3.0 h | Trust and care |
| Negotiate with project stakeholders or suppliers to obtain resources or materials.Project Management Specialists · supplemental task | 0.1% | L2 | L2L2 | 48% | 2.5 h | Trust and care, Access to systems |
| Develop or update project plans including information such as objectives, technologies, schedules, funding, and staffing.Project Management Specialists · supplemental task | 0.1% | L2 | L2L2 | 62% | 6.0 h | Trust and care, Access to systems |
| Create project status presentations for delivery to customers or project personnel.Project Management Specialists · supplemental task | 0.1% | L2 | L2L2 | 70% | 2.3 h | Access to systems |
| Confer with project personnel to identify and resolve problems.Project Management Specialists · supplemental task | 0.1% | L2 | L2L2 | 48% | 1.0 h | Trust and care |
| Monitor costs incurred by project staff to identify budget issues.Project Management Specialists · supplemental task | 0.1% | L2 | L2L2 | 72% | 1.8 h | Access to systems |
| Assign duties or responsibilities to project personnel.Project Management Specialists · supplemental task | 0.1% | L2 | L2L2 | 58% | 45 min | Trust and care, Access to systems |
| Monitor project milestones and deliverables.Project Management Specialists · supplemental task | 0.1% | L2 | L2L3 | 75% | 1.3 h | Access to systems |
| Identify, review, or select vendors or consultants to meet project needs.Project Management Specialists · supplemental task | 0.1% | L2 | L2L2 | 65% | 6.0 h | Trust and care, Access to systems |
| Monitor the performance of project team members to provide performance feedback.Project Management Specialists · supplemental task | 0.1% | L2 | L2L2 | 55% | 1.5 h | Trust and care, Access to systems |
| Plan, schedule, or coordinate project activities to meet deadlines.Project Management Specialists · supplemental task | 0.1% | L2 | L2L2 | 60% | 3.0 h | Trust and care, Access to systems |
| Prepare and submit budget estimates, progress reports, or cost tracking reports.Project Management Specialists · supplemental task | 0.1% | L2 | L2L2 | 70% | 3.0 h | Access to systems |
| Produce and distribute project documents.Project Management Specialists · supplemental task | 0.1% | L2 | L3L2 | 75% | 2.0 h | – |
| Propose, review, or approve modifications to project plans.Project Management Specialists · supplemental task | 0.1% | L2 | L2L2 | 62% | 1.5 h | Trust and care |
| Recruit or hire project personnel.Project Management Specialists · supplemental task | 0.1% | L2 | L2L2 | 55% | 7.0 h | Accountability, Trust and care, Access to systems |
| Report project status, such as budget, resources, technical issues, or customer satisfaction, to managers.Project Management Specialists · supplemental task | 0.1% | L2 | L2L3 | 75% | 1.5 h | Access to systems |
| Request and review project updates to ensure deadlines are met.Project Management Specialists · supplemental task | 0.1% | L2 | L2L2 | 70% | 1.3 h | Trust and care |
| Identify project needs such as resources, staff, or finances by reviewing project objectives and schedules.Project Management Specialists · supplemental task | 0.1% | L2 | L2L2 | 62% | 2.5 h | Access to systems |
| Suggest best methods of packaging or labeling products.Customs Brokers · supplemental task | 0.1% | L2 | L2L2 | 68% | 52 min | – |
| Monitor sales staff performance to ensure that goals are met.First-Line Supervisors of Non-Retail Sales Workers | 0.1% | L2 | L2L2 | 58% | 1.5 h | Trust and care, Access to systems |
| Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.First-Line Supervisors of Non-Retail Sales Workers | 0.1% | L2 | L2L2 | 35% | 2.5 h | Physical presence, Trust and care, Access to systems |
| Provide staff with assistance in performing difficult or complicated duties.First-Line Supervisors of Non-Retail Sales Workers | 0.1% | L1 | L1L2 | 35% | 45 min | Trust and care, Access to systems |
| Prepare papers for shippers to appeal duty charges.Customs Brokers | 0.1% | L2 | L2L2 | 68% | 2.5 h | Accountability, Access to systems |
| Formulate pricing policies on merchandise according to profitability requirements.First-Line Supervisors of Non-Retail Sales Workers · supplemental task | 0.1% | L2 | L2L2 | 60% | 4.0 h | Access to systems |
| Listen to and resolve customer complaints regarding services, products, or personnel.First-Line Supervisors of Non-Retail Sales Workers | 0.1% | L2 | L2L2 | 50% | 30 min | Trust and care, Access to systems |
| Examine merchandise to ensure correct pricing and display, and that it functions as advertised.First-Line Supervisors of Non-Retail Sales Workers · supplemental task | 0.1% | L1 | L1L2 | 28% | 45 min | Physical presence, Access to systems |
| Coordinate sales promotion activities, such as preparing merchandise displays and advertising copy.First-Line Supervisors of Non-Retail Sales Workers · supplemental task | 0.1% | L2 | L2L2 | 55% | 3.0 h | Physical presence, Trust and care |
| Visit retailers and sales representatives to promote products and gather information.First-Line Supervisors of Non-Retail Sales Workers · supplemental task | 0.1% | L1 | L1L1 | 18% | 2.8 h | Physical presence, Trust and care, Access to systems |
| Keep records pertaining to purchases, sales, and requisitions.First-Line Supervisors of Non-Retail Sales Workers | 0.1% | L3 | L3L3 | 85% | 52 min | Access to systems |
| Plan and prepare work schedules, and assign employees to specific duties.First-Line Supervisors of Non-Retail Sales Workers | 0.1% | L2 | L2L3 | 70% | 2.3 h | Access to systems |
| Select and purchase technical web services, such as web hosting services, online merchant accounts, shopping cart software, payment gateway software, or spyware.Online Merchants · supplemental task | 0.1% | L2 | L2L2 | 68% | 2.5 h | Accountability, Access to systems |
| Examine products purchased for resale or received for storage to determine product condition.First-Line Supervisors of Non-Retail Sales Workers · supplemental task | 0.1% | L1 | L1L1 | 18% | 30 min | Physical presence, Access to systems |
| Inventory stock and reorder when inventories drop to specified levels.First-Line Supervisors of Non-Retail Sales Workers · supplemental task | 0.1% | L2 | L2L3 | 70% | 55 min | Physical presence, Access to systems |
| Devise, select, or purchase domain name and web address.Online Merchants · supplemental task | 0.1% | L3 | L3L3 | 85% | 1.3 h | – |
| Prepare sales and inventory reports for management and budget departments.First-Line Supervisors of Non-Retail Sales Workers · supplemental task | 0.1% | L2 | L3L2 | 78% | 2.0 h | Access to systems |
| Attend company meetings to exchange product information and coordinate work activities with other departments.First-Line Supervisors of Non-Retail Sales Workers | 0.1% | L1 | L1L2 | 38% | 1.0 h | Trust and care, Access to systems |
| Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.First-Line Supervisors of Non-Retail Sales Workers | 0.1% | L2 | L2L2 | 45% | 1.8 h | Trust and care |
| Analyze details of sales territories to assess their growth potential and to set quotas.First-Line Supervisors of Non-Retail Sales Workers · supplemental task | 0.1% | L2 | L2L2 | 65% | 4.0 h | Access to systems |
| Hire, train, and evaluate personnel.First-Line Supervisors of Non-Retail Sales Workers | 0.1% | L2 | L2L2 | 48% | 3.5 h | Accountability, Trust and care, Access to systems |
| Prepare rental or lease agreements, specifying charges and payment procedures for use of machinery, tools, or other items.First-Line Supervisors of Non-Retail Sales Workers · supplemental task | 0.0% | L2 | L2L3 | 75% | 1.3 h | Accountability, Access to systems |
Level: consensus of the two models (the lower level when they disagree). Share: part of the task’s working time an agent could take over. Human time: minutes a competent person needs for one instance, as estimated by the models.
Against other measures
Exposure is not delegation
| Measure | Value | Percentile |
|---|---|---|
| ADI (this index) | 91.6% | 88 |
| Eloundou et al. (2024), GPT exposure β | 0.559 | 86 |
| Felten et al. (2021), AI occupational exposure | 1.204 | 87 |
| Webb (2020), AI patent exposure | 57.744 | 52 |
| Eisfeldt et al. (2026), generative AI exposure | 0.509 | 88 |
| Anthropic Economic Index, observed use | 0.19 | 84 |
Earlier indices measure whether AI can touch a task; ADI measures how much of it an agent can carry out from a goal. – : the source does not cover this occupation.
Same sub-major group (33)
Neighbouring occupations
| Occupation | ADI | % |
|---|---|---|
| Accounting associate professionals 3313 | 100.0 | |
| Credit and loans officers 3312 | 98.2 | |
| Statistical, mathematical and related associate professionals 3314 | 97.5 | |
| Insurance representatives 3321 | 97.0 | |
| Medical secretaries 3344 | 96.4 | |
| Office supervisors 3341 | 92.5 | |
| Commercial sales representatives 3322 | 91.8 | |
| Government tax and excise officials 3352 | 91.7 | |
| Securities and finance dealers and brokers 3311 | 91.1 | |
| Legal secretaries 3342 | 90.5 | |
| Buyers 3323 | 89.0 | |
| Administrative and executive secretaries 3343 | 87.5 |
Dashed line: business services agents not elsewhere classified (91.6%).
Cite this record
Text
Espinal Maya, Cristian, and Santiago Jiménez Londoño. 2026. ADI v2026.1: Agent Delegability Index data, code and MCP server. Zenodo. https://doi.org/10.5281/zenodo.23552918. Record: Business services agents not elsewhere classified (ISCO-08 3339), https://balamlabs.org/adi/occupations/3339
BibTeX
@misc{espinal2026adidata,
title = {{ADI} v2026.1: Agent Delegability Index data, code and {MCP} server},
author = {Espinal Maya, Cristian and Jim{\'e}nez Londo{\~n}o, Santiago},
year = {2026},
publisher = {Zenodo},
version = {v2026.1},
doi = {10.5281/zenodo.23552918},
url = {https://doi.org/10.5281/zenodo.23552918},
note = {Record: Business services agents not elsewhere classified (ISCO-08 3339)}
}Machine-readable
The same record as static JSON, with its citation: /adi/v2026.1/isco/3339.json.