Commercial sales representatives
An AI agent can at least partly carry out 91.8% of the task time of commercial sales representatives, and finish 10.7% alone. The barrier that holds most of the rest back is access to the systems the work runs on.
50th of 433 · interval 84.7–97.3
36th of 433 · interval 4.1–19.5
42nd of 433 · interval 58.0–65.6
task statements rated by two models and weighted by importance and frequency. World employment: 17.1 million.
How the tasks rate
What stops the agent
Share of task weight flagged by each barrier; a task can carry several.
| Task statement (O*NET occupation) | Weight | Level | Sonnet · Haiku | Share | Human time | Barriers |
|---|---|---|---|---|---|---|
| Quote prices, credit terms, contract terms, or fulfillment dates for services.Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel · supplemental task | 2.0% | L2 | L2L2 | 68% | 45 min | Trust and care, Access to systems |
| Answer customers' questions about services, prices, availability, or credit terms.Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel · supplemental task | 2.0% | L3 | L3L3 | 82% | 12 min | Access to systems |
| Negotiate prices or terms of sales or service agreements.Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel · supplemental task | 2.0% | L2 | L2L2 | 45% | 1.8 h | Accountability, Trust and care, Access to systems |
| Monitor market conditions, innovations, and competitors' services, prices, and sales.Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel · supplemental task | 2.0% | L2 | L3L2 | 78% | 2.5 h | Access to systems |
| Maintain customer records using automated systems.Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel · supplemental task | 2.0% | L3 | L3L3 | 85% | 20 min | Access to systems |
| Inform customers of contracts or other information pertaining to purchased services.Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel · supplemental task | 2.0% | L2 | L2L3 | 68% | 30 min | Trust and care, Access to systems |
| Identify prospective customers using business directories, leads from clients, or information from conferences or trade shows.Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel · supplemental task | 2.0% | L2 | L3L2 | 78% | 1.8 h | Access to systems |
| Emphasize or recommend service features based on knowledge of customers' needs and vendor capabilities and limitations.Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel · supplemental task | 2.0% | L2 | L2L2 | 60% | 45 min | Trust and care |
| Distribute promotional materials at meetings, conferences, or trade shows.Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel · supplemental task | 2.0% | L1 | L1L1 | 12% | 2.5 h | Physical presence, Trust and care |
| Develop sales presentations or proposals to explain service specifications.Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel · supplemental task | 2.0% | L2 | L2L2 | 65% | 3.0 h | Access to systems |
| Create forms or agreements to complete sales.Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel · supplemental task | 2.0% | L2 | L3L2 | 78% | 38 min | Access to systems |
| Contact prospective or existing customers to discuss how services can meet their needs.Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel · supplemental task | 2.0% | L2 | L2L2 | 58% | 38 min | Trust and care |
| Consult with clients after sales or contract signings to resolve problems and provide ongoing support.Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel · supplemental task | 2.0% | L2 | L2L2 | 58% | 38 min | Trust and care, Access to systems |
| Compute and compare costs of services.Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel · supplemental task | 2.0% | L3 | L3L3 | 85% | 45 min | Access to systems |
| Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, regulations, or industry developments.Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel · supplemental task | 2.0% | L2 | L2L2 | 68% | 2.0 h | Trust and care, Access to systems |
Show the other 112 tasks
| Task statement (O*NET occupation) | Weight | Level | Sonnet · Haiku | Share | Human time | Barriers |
|---|---|---|---|---|---|---|
| Answer customers' questions about products, prices, availability, product uses, and credit terms.Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products | 2.0% | L2 | L2L3 | 75% | 12 min | Trust and care, Access to systems |
| Recommend products to customers, based on customers' needs and interests.Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products | 2.0% | L2 | L2L2 | 62% | 42 min | Trust and care, Access to systems |
| Check stock levels and reorder merchandise as necessary.Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products · supplemental task | 2.0% | L2 | L2L2 | 70% | 38 min | Access to systems |
| Estimate or quote prices, credit or contract terms, warranties, and delivery dates.Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products | 1.9% | L2 | L2L2 | 60% | 52 min | Accountability, Trust and care, Access to systems |
| Plan, assemble, and stock product displays in retail stores, or make recommendations to retailers regarding product displays, promotional programs, and advertising.Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products · supplemental task | 1.9% | L1 | L1L2 | 32% | 2.5 h | Physical presence, Trust and care, Access to systems |
| Monitor market conditions, product innovations, and competitors' products, prices, and sales.Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products | 1.7% | L2 | L2L2 | 70% | 3.0 h | Trust and care, Access to systems |
| Negotiate with retail merchants to improve product exposure, such as shelf positioning and advertising.Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products · supplemental task | 1.7% | L1 | L1L2 | 35% | 1.5 h | Physical presence, Trust and care, Access to systems |
| Prepare sales contracts and order forms.Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products | 1.7% | L2 | L2L2 | 72% | 45 min | Accountability, Access to systems |
| Provide customers with product samples and catalogs.Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products | 1.7% | L2 | L2L2 | 40% | 52 min | Physical presence, Trust and care |
| Negotiate details of contracts and payments.Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products · supplemental task | 1.7% | L2 | L2L2 | 40% | 1.3 h | Accountability, Trust and care, Access to systems |
| Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products | 1.6% | L2 | L2L2 | 55% | 52 min | Trust and care, Access to systems |
| Prepare drawings, estimates, and bids that meet specific customer needs.Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products · supplemental task | 1.6% | L2 | L2L2 | 62% | 2.5 h | Accountability, Access to systems |
| Obtain credit information about prospective customers.Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products · supplemental task | 1.6% | L2 | L2L3 | 72% | 52 min | Access to systems |
| Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products | 1.6% | L2 | L2L2 | 48% | 1.0 h | Physical presence, Trust and care |
| Forward orders to manufacturers.Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products · supplemental task | 1.5% | L3 | L3L3 | 82% | 20 min | Access to systems |
| Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products | 1.5% | L2 | L2L3 | 75% | 1.8 h | Access to systems |
| Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products | 1.4% | L2 | L2L2 | 52% | 2.5 h | Physical presence, Trust and care, Access to systems |
| Arrange and direct delivery and installation of products and equipment.Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products · supplemental task | 1.4% | L2 | L2L2 | 58% | 1.8 h | Physical presence, Access to systems |
| Select solar energy products, systems, or services for customers based on electrical energy requirements, site conditions, price, or other factors.Solar Sales Representatives and Assessors | 1.0% | L2 | L2L2 | 60% | 1.5 h | Accountability, Trust and care |
| Prepare proposals, quotes, contracts, or presentations for potential solar customers.Solar Sales Representatives and Assessors | 0.9% | L2 | L2L2 | 68% | 2.0 h | Accountability, Trust and care, Access to systems |
| Provide customers with information, such as quotes, orders, sales, shipping, warranties, credit, funding options, incentives, or tax rebates.Solar Sales Representatives and Assessors | 0.9% | L2 | L2L2 | 68% | 52 min | Accountability, Trust and care, Access to systems |
| Calculate potential solar resources or solar array production for a particular site considering issues such as climate, shading, and roof orientation.Solar Sales Representatives and Assessors | 0.9% | L2 | L2L3 | 80% | 1.3 h | Access to systems |
| Provide technical information about solar power, solar systems, equipment, and services to potential customers or dealers.Solar Sales Representatives and Assessors | 0.9% | L2 | L2L2 | 70% | 30 min | Trust and care |
| Gather information from prospective customers to identify their solar energy needs.Solar Sales Representatives and Assessors | 0.9% | L2 | L2L2 | 60% | 45 min | Trust and care |
| Monitor markets or positions.Securities, Commodities, and Financial Services Sales Agents | 0.8% | L2 | L3L2 | 78% | 45 min | Access to systems |
| Generate solar energy customer leads to develop new accounts.Solar Sales Representatives and Assessors | 0.8% | L2 | L2L2 | 62% | 2.4 h | Trust and care, Access to systems |
| Make bids or offers to buy or sell securities.Securities, Commodities, and Financial Services Sales Agents | 0.8% | L2 | L2L2 | 60% | 15 min | Accountability, Trust and care, Access to systems |
| Take quote requests or orders from dealers or customers.Solar Sales Representatives and Assessors | 0.7% | L2 | L2L3 | 72% | 30 min | Access to systems |
| Assess sites to determine suitability for solar equipment, using equipment such as tape measures, compasses, and computer software.Solar Sales Representatives and Assessors | 0.7% | L2 | L2L2 | 42% | 1.5 h | Physical presence, Access to systems |
| Prepare or review detailed design drawings, specifications, or lists related to solar installations.Solar Sales Representatives and Assessors | 0.7% | L2 | L2L2 | 60% | 2.3 h | Accountability, Access to systems |
| Agree on buying or selling prices at optimal levels for clients.Securities, Commodities, and Financial Services Sales Agents | 0.7% | L2 | L2L2 | 50% | 30 min | Accountability, Trust and care, Access to systems |
| Buy or sell stocks, bonds, commodity futures, foreign currencies, or other securities on behalf of investment dealers.Securities, Commodities, and Financial Services Sales Agents | 0.7% | L2 | L2L2 | 62% | 18 min | Accountability, Access to systems |
| Report all positions or trading results.Securities, Commodities, and Financial Services Sales Agents | 0.6% | L2 | L2L3 | 80% | 52 min | Accountability, Access to systems |
| Create customized energy management packages to satisfy customer needs.Solar Sales Representatives and Assessors | 0.6% | L2 | L2L2 | 60% | 2.3 h | Physical presence, Accountability, Trust and care, Access to systems |
| Identify opportunities or develop channels for purchase or sale of securities or commodities.Securities, Commodities, and Financial Services Sales Agents | 0.6% | L2 | L2L2 | 55% | 3.0 h | Accountability, Trust and care, Access to systems |
| Keep accurate records of transactions.Securities, Commodities, and Financial Services Sales Agents | 0.6% | L2 | L3L2 | 75% | 25 min | Accountability, Access to systems |
| Track and analyze factors that affect price movement, such as trade policies, weather conditions, political developments, or supply and demand changes.Securities, Commodities, and Financial Services Sales Agents | 0.6% | L2 | L3L2 | 78% | 1.8 h | Access to systems |
| Devise trading, option, or hedge strategies.Securities, Commodities, and Financial Services Sales Agents | 0.6% | L2 | L2L2 | 60% | 2.5 h | Accountability, Access to systems |
| Complete sales order tickets and submit for processing of client-requested transactions.Securities, Commodities, and Financial Services Sales Agents | 0.6% | L2 | L2L2 | 62% | 10 min | Accountability, Access to systems |
| Demonstrate use of solar and related equipment to customers or dealers.Solar Sales Representatives and Assessors | 0.6% | L1 | L1L2 | 28% | 52 min | Physical presence, Trust and care |
| Inform other traders, managers, or customers of market conditions, including volume, price, competition, or dynamics.Securities, Commodities, and Financial Services Sales Agents | 0.6% | L2 | L2L2 | 62% | 38 min | Accountability, Trust and care, Access to systems |
| Supervise support staff and ensure proper execution of contracts.Securities, Commodities, and Financial Services Sales Agents · supplemental task | 0.6% | L2 | L2L2 | 42% | 1.5 h | Accountability, Trust and care, Access to systems |
| Discuss financial options with clients and keep them informed about transactions.Securities, Commodities, and Financial Services Sales Agents | 0.5% | L2 | L2L2 | 52% | 38 min | Accountability, Trust and care, Access to systems |
| Determine customers' financial services needs and prepare proposals to sell services that address these needs.Securities, Commodities, and Financial Services Sales Agents | 0.5% | L2 | L2L2 | 58% | 2.0 h | Accountability, Trust and care, Access to systems |
| Develop marketing or strategic plans for sales territories.Solar Sales Representatives and Assessors | 0.5% | L2 | L2L2 | 65% | 5.0 h | Access to systems |
| Review all securities transactions to ensure accuracy of information and conformance to governing agency regulations.Securities, Commodities, and Financial Services Sales Agents | 0.5% | L2 | L2L2 | 70% | 52 min | Accountability, Access to systems |
| Supply the latest price quotes on any security, as well as information on the activities or financial positions of the corporations issuing these securities.Securities, Commodities, and Financial Services Sales Agents | 0.5% | L3 | L3L3 | 85% | 22 min | Access to systems |
| Interview clients to determine clients' assets, liabilities, cash flow, insurance coverage, tax status, or financial objectives.Securities, Commodities, and Financial Services Sales Agents | 0.5% | L2 | L2L2 | 55% | 1.0 h | Accountability, Trust and care, Access to systems |
| Offer advice on the purchase or sale of particular securities.Securities, Commodities, and Financial Services Sales Agents | 0.5% | L2 | L2L2 | 60% | 45 min | Accountability, Trust and care, Access to systems |
| Maintain customer records, using automated systems.Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products | 0.4% | L3 | L3L3 | 82% | 30 min | Access to systems |
| Develop financial plans, based on analysis of clients' financial status.Securities, Commodities, and Financial Services Sales Agents | 0.4% | L2 | L2L2 | 62% | 2.5 h | Accountability, Trust and care, Access to systems |
| Relay buy or sell orders to securities exchanges or to firm trading departments.Securities, Commodities, and Financial Services Sales Agents · supplemental task | 0.4% | L2 | L3L2 | 78% | 8 min | Accountability, Access to systems |
| Answer customers' questions about products, prices, availability, or credit terms.Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products | 0.4% | L2 | L2L2 | 68% | 15 min | Trust and care, Access to systems |
| Quote prices, credit terms, or other bid specifications.Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products | 0.4% | L2 | L2L2 | 62% | 52 min | Trust and care, Access to systems |
| Negotiate prices or terms of sales or service agreements.Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products | 0.4% | L2 | L2L2 | 50% | 3.0 h | Trust and care |
| Purchase or sell financial derivatives for customers.Securities, Commodities, and Financial Services Sales Agents · supplemental task | 0.4% | L2 | L2L2 | 58% | 30 min | Accountability, Trust and care, Access to systems |
| Negotiate prices or contracts for securities or commodities sales or purchases.Securities, Commodities, and Financial Services Sales Agents · supplemental task | 0.4% | L2 | L2L2 | 48% | 52 min | Accountability, Trust and care, Access to systems |
| Prepare and send requests for price quotations to all companies in a particular market.Securities, Commodities, and Financial Services Sales Agents · supplemental task | 0.4% | L3 | L3L3 | 82% | 2.0 h | Access to systems |
| Price securities or commodities based on market conditions.Securities, Commodities, and Financial Services Sales Agents · supplemental task | 0.4% | L2 | L2L2 | 62% | 38 min | Accountability, Access to systems |
| Calculate costs for billings or commissions.Securities, Commodities, and Financial Services Sales Agents | 0.4% | L3 | L3L3 | 85% | 25 min | Access to systems |
| Contact prospective customers to present information and explain available services.Securities, Commodities, and Financial Services Sales Agents | 0.4% | L2 | L2L2 | 58% | 25 min | Accountability, Trust and care |
| Emphasize product features, based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products | 0.4% | L2 | L2L2 | 55% | 1.3 h | Trust and care, Access to systems |
| Explain stock market terms or trading practices to clients.Securities, Commodities, and Financial Services Sales Agents | 0.4% | L3 | L3L3 | 82% | 18 min | Trust and care |
| Compute customer's installation or production costs and estimate savings from new services, products, or equipment.Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products | 0.4% | L2 | L2L2 | 68% | 2.5 h | Access to systems |
| Prepare and submit sales contracts for orders.Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products | 0.4% | L2 | L2L2 | 65% | 45 min | Accountability, Access to systems |
| Contact new or existing customers to discuss how specific products or services can meet their needs.Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products | 0.4% | L2 | L2L2 | 58% | 38 min | Trust and care |
| Visit establishments to evaluate needs or to promote product or service sales.Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products | 0.4% | L1 | L1L2 | 30% | 2.8 h | Physical presence, Trust and care, Access to systems |
| Evaluate costs and revenue of agreements to determine continued profitability.Securities, Commodities, and Financial Services Sales Agents · supplemental task | 0.4% | L2 | L2L2 | 68% | 1.8 h | Access to systems |
| Select or assist customers in selecting products based on customer needs, product specifications, and applicable regulations.Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products | 0.4% | L2 | L2L2 | 62% | 52 min | Accountability, Trust and care, Access to systems |
| Prepare financial reports to monitor client or corporate finances.Securities, Commodities, and Financial Services Sales Agents | 0.3% | L2 | L2L2 | 72% | 1.8 h | Accountability, Access to systems |
| Sell service contracts for technical or scientific products.Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products · supplemental task | 0.3% | L2 | L2L2 | 52% | 3.3 h | Trust and care, Access to systems |
| Verify that delivery schedules meet project deadlines.Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products | 0.3% | L2 | L2L2 | 68% | 52 min | Access to systems |
| Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products | 0.3% | L3 | L3L3 | 78% | 20 min | Access to systems |
| Demonstrate the operation or use of technical or scientific products.Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products · supplemental task | 0.3% | L1 | L1L1 | 22% | 1.5 h | Physical presence, Trust and care, Access to systems |
| Identify prospective customers, using business directories, leads from existing clients, participation in organizations, or trade show or conference attendance.Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products | 0.3% | L2 | L2L2 | 65% | 3.0 h | Trust and care, Access to systems |
| Collaborate with colleagues to exchange information, such as selling strategies or marketing information.Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products | 0.3% | L2 | L2L2 | 55% | 38 min | Trust and care, Access to systems |
| Prepare sales presentations or proposals to explain product specifications or applications.Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products | 0.3% | L2 | L2L2 | 70% | 3.5 h | Access to systems |
| Advise customers on product usage to improve production.Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products | 0.3% | L2 | L2L2 | 45% | 1.5 h | Physical presence, Trust and care, Access to systems |
| Provide feedback to product design teams so that products can be tailored to clients' needs.Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products · supplemental task | 0.3% | L2 | L2L2 | 55% | 2.0 h | Trust and care, Access to systems |
| Provide customers with ongoing technical support.Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products | 0.3% | L2 | L2L2 | 60% | 45 min | Trust and care, Access to systems |
| Verify accuracy of materials lists.Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products · supplemental task | 0.3% | L3 | L3L3 | 82% | 45 min | Access to systems |
| Sell services or equipment, such as trusts, investments, or check processing services.Securities, Commodities, and Financial Services Sales Agents · supplemental task | 0.3% | L2 | L2L2 | 45% | 3.0 h | Accountability, Trust and care, Access to systems |
| Complete expense reports, sales reports, or other paperwork.Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products | 0.3% | L2 | L2L3 | 75% | 1.0 h | Access to systems |
| Arrange for installation and testing of products or machinery.Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products · supplemental task | 0.3% | L2 | L2L2 | 58% | 2.5 h | Trust and care, Access to systems |
| Stock or distribute resources, such as samples or promotional or educational materials.Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products | 0.3% | L2 | L2L2 | 40% | 1.0 h | Physical presence, Access to systems |
| Sell technical and scientific products that are environmentally sound or designed for environmental remediation.Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products · supplemental task | 0.3% | L2 | L2L2 | 50% | 2.8 h | Trust and care, Access to systems |
| Monitor sales staff performance to ensure that goals are met.First-Line Supervisors of Non-Retail Sales Workers | 0.3% | L2 | L2L2 | 58% | 1.5 h | Trust and care, Access to systems |
| Visit establishments, such as pharmacies, to determine product sales.Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products · supplemental task | 0.3% | L1 | L1L1 | 22% | 1.3 h | Physical presence, Trust and care, Access to systems |
| Verify customer credit ratings.Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products · supplemental task | 0.2% | L2 | L3L2 | 78% | 30 min | Access to systems |
| Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.First-Line Supervisors of Non-Retail Sales Workers | 0.2% | L2 | L2L2 | 35% | 2.5 h | Physical presence, Trust and care, Access to systems |
| Consult with engineers regarding technical problems with products.Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products · supplemental task | 0.2% | L2 | L2L2 | 58% | 1.0 h | Trust and care, Access to systems |
| Provide staff with assistance in performing difficult or complicated duties.First-Line Supervisors of Non-Retail Sales Workers | 0.2% | L1 | L1L2 | 35% | 45 min | Trust and care, Access to systems |
| Study documentation or other information for new scientific or technical products.Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products | 0.2% | L3 | L3L3 | 82% | 2.5 h | – |
| Initiate sales campaigns to meet sales and production expectations.Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products · supplemental task | 0.2% | L2 | L2L2 | 55% | 3.5 h | Trust and care, Access to systems |
| Formulate pricing policies on merchandise according to profitability requirements.First-Line Supervisors of Non-Retail Sales Workers · supplemental task | 0.2% | L2 | L2L2 | 60% | 4.0 h | Access to systems |
| Listen to and resolve customer complaints regarding services, products, or personnel.First-Line Supervisors of Non-Retail Sales Workers | 0.2% | L2 | L2L2 | 50% | 30 min | Trust and care, Access to systems |
| Examine merchandise to ensure correct pricing and display, and that it functions as advertised.First-Line Supervisors of Non-Retail Sales Workers · supplemental task | 0.2% | L1 | L1L2 | 28% | 45 min | Physical presence, Access to systems |
| Coordinate sales promotion activities, such as preparing merchandise displays and advertising copy.First-Line Supervisors of Non-Retail Sales Workers · supplemental task | 0.2% | L2 | L2L2 | 55% | 3.0 h | Physical presence, Trust and care |
| Visit retailers and sales representatives to promote products and gather information.First-Line Supervisors of Non-Retail Sales Workers · supplemental task | 0.2% | L1 | L1L1 | 18% | 2.8 h | Physical presence, Trust and care, Access to systems |
| Keep records pertaining to purchases, sales, and requisitions.First-Line Supervisors of Non-Retail Sales Workers | 0.2% | L3 | L3L3 | 85% | 52 min | Access to systems |
| Plan and prepare work schedules, and assign employees to specific duties.First-Line Supervisors of Non-Retail Sales Workers | 0.2% | L2 | L2L3 | 70% | 2.3 h | Access to systems |
| Examine products purchased for resale or received for storage to determine product condition.First-Line Supervisors of Non-Retail Sales Workers · supplemental task | 0.2% | L1 | L1L1 | 18% | 30 min | Physical presence, Access to systems |
| Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, environmental regulations, or industry developments.Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products | 0.2% | L2 | L2L2 | 65% | 1.8 h | Access to systems |
| Inventory stock and reorder when inventories drop to specified levels.First-Line Supervisors of Non-Retail Sales Workers · supplemental task | 0.2% | L2 | L2L3 | 70% | 55 min | Physical presence, Access to systems |
| Prepare sales and inventory reports for management and budget departments.First-Line Supervisors of Non-Retail Sales Workers · supplemental task | 0.2% | L2 | L3L2 | 78% | 2.0 h | Access to systems |
| Attend company meetings to exchange product information and coordinate work activities with other departments.First-Line Supervisors of Non-Retail Sales Workers | 0.2% | L1 | L1L2 | 38% | 1.0 h | Trust and care, Access to systems |
| Present information to customers about the energy efficiency or environmental impact of scientific or technical products.Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products · supplemental task | 0.2% | L2 | L2L2 | 60% | 1.5 h | Trust and care |
| Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.First-Line Supervisors of Non-Retail Sales Workers | 0.2% | L2 | L2L2 | 45% | 1.8 h | Trust and care |
| Analyze details of sales territories to assess their growth potential and to set quotas.First-Line Supervisors of Non-Retail Sales Workers · supplemental task | 0.2% | L2 | L2L2 | 65% | 4.0 h | Access to systems |
| Inform customers about issues related to responsible use and disposal of products, such as waste reduction or product or byproduct recycling or disposal.Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products · supplemental task | 0.1% | L2 | L2L2 | 62% | 38 min | Trust and care |
| Hire, train, and evaluate personnel.First-Line Supervisors of Non-Retail Sales Workers | 0.1% | L2 | L2L2 | 48% | 3.5 h | Accountability, Trust and care, Access to systems |
| Prepare rental or lease agreements, specifying charges and payment procedures for use of machinery, tools, or other items.First-Line Supervisors of Non-Retail Sales Workers · supplemental task | 0.1% | L2 | L2L3 | 75% | 1.3 h | Accountability, Access to systems |
Level: consensus of the two models (the lower level when they disagree). Share: part of the task’s working time an agent could take over. Human time: minutes a competent person needs for one instance, as estimated by the models.
Exposure is not delegation
| Measure | Value | Percentile |
|---|---|---|
| ADI (this index) | 91.8% | 89 |
| Eloundou et al. (2024), GPT exposure β | 0.591 | 89 |
| Felten et al. (2021), AI occupational exposure | 1.068 | 81 |
| Webb (2020), AI patent exposure | 24.136 | 16 |
| Eisfeldt et al. (2026), generative AI exposure | 0.586 | 92 |
| Anthropic Economic Index, observed use | 0.463 | 99 |
Earlier indices measure whether AI can touch a task; ADI measures how much of it an agent can carry out from a goal. – : the source does not cover this occupation.
Neighbouring occupations
| Occupation | ADI | % |
|---|---|---|
| Accounting associate professionals 3313 | 100.0 | |
| Credit and loans officers 3312 | 98.2 | |
| Statistical, mathematical and related associate professionals 3314 | 97.5 | |
| Insurance representatives 3321 | 97.0 | |
| Medical secretaries 3344 | 96.4 | |
| Office supervisors 3341 | 92.5 | |
| Government tax and excise officials 3352 | 91.7 | |
| Business services agents not elsewhere classified 3339 | 91.6 | |
| Securities and finance dealers and brokers 3311 | 91.1 | |
| Legal secretaries 3342 | 90.5 | |
| Buyers 3323 | 89.0 | |
| Administrative and executive secretaries 3343 | 87.5 |
Dashed line: commercial sales representatives (91.8%).
Espinal Maya, Cristian, and Santiago Jiménez Londoño. 2026. ADI v2026.1: Agent Delegability Index data, code and MCP server. Zenodo. https://doi.org/10.5281/zenodo.23552918. Record: Commercial sales representatives (ISCO-08 3322), https://balamlabs.org/adi/occupations/3322
@misc{espinal2026adidata,
title = {{ADI} v2026.1: Agent Delegability Index data, code and {MCP} server},
author = {Espinal Maya, Cristian and Jim{\'e}nez Londo{\~n}o, Santiago},
year = {2026},
publisher = {Zenodo},
version = {v2026.1},
doi = {10.5281/zenodo.23552918},
url = {https://doi.org/10.5281/zenodo.23552918},
note = {Record: Commercial sales representatives (ISCO-08 3322)}
}The same record as static JSON, with its citation: /adi/v2026.1/isco/3322.json.