Valuers and loss assessors
An AI agent can at least partly carry out 86.9% of the task time of valuers and loss assessors, and finish 4.5% alone. The barrier that holds most of the rest back is access to the systems the work runs on.
86th of 433 · interval 76.0–96.0
83rd of 433 · interval 0.7–10.2
65th of 433 · interval 53.5–62.3
task statements rated by two models and weighted by importance and frequency. World employment: 1.3 million.
How the tasks rate
What stops the agent
Share of task weight flagged by each barrier; a task can carry several.
| Task statement (O*NET occupation) | Sonnet · Haiku | Barriers | ||||
|---|---|---|---|---|---|---|
| Estimate parts and labor to repair damage, using standard automotive labor and parts cost manuals and knowledge of automotive repair.Insurance Appraisers, Auto Damage | 4.3% | L2 | L2L2 | 65% | 1.0 h | Physical presence, Accountability, Access to systems |
| Prepare insurance forms to indicate repair cost estimates and recommendations.Insurance Appraisers, Auto Damage | 4.2% | L2 | L2L2 | 62% | 52 min | Accountability, Access to systems |
| Review repair cost estimates with automobile repair shop to secure agreement on cost of repairs.Insurance Appraisers, Auto Damage | 4.2% | L2 | L2L2 | 58% | 45 min | Accountability, Trust and care, Access to systems |
| Examine damaged vehicle to determine extent of structural, body, mechanical, electrical, or interior damage.Insurance Appraisers, Auto Damage | 4.0% | L1 | L1L1 | 22% | 52 min | Physical presence, Accountability, Access to systems |
| Evaluate practicality of repair as opposed to payment of market value of vehicle before accident.Insurance Appraisers, Auto Damage | 4.0% | L2 | L2L2 | 68% | 52 min | Accountability, Access to systems |
| Determine salvage value on total-loss vehicle.Insurance Appraisers, Auto Damage | 2.9% | L2 | L2L2 | 68% | 52 min | Accountability, Access to systems |
| Write descriptions of the property being appraised.Appraisers of Personal and Business Property | 2.6% | L2 | L2L2 | 70% | 42 min | Physical presence |
| Document physical characteristics of property such as measurements, quality, and design.Appraisers of Personal and Business Property | 2.5% | L1 | L1L2 | 32% | 1.1 h | Physical presence, Accountability, Access to systems |
| Calculate the value of property based on comparisons to recent sales, estimated cost to reproduce, and anticipated property income streams.Appraisers of Personal and Business Property | 2.4% | L2 | L2L2 | 62% | 4.0 h | Physical presence, Accountability, Access to systems |
| Determine the appropriate type of valuation to make, such as fair market, replacement, or liquidation, based on the needs of the property owner.Appraisers of Personal and Business Property | 2.4% | L2 | L2L2 | 62% | 45 min | Accountability |
| Locate and record data on sales of comparable property using specialized software, internet searches, or personal records.Appraisers of Personal and Business Property | 2.4% | L2 | L2L2 | 70% | 1.8 h | Access to systems |
| Write and submit appraisal reports for property, such as jewelry, art, antiques, collectibles, and equipment.Appraisers of Personal and Business Property | 2.1% | L2 | L2L2 | 55% | 3.3 h | Physical presence, Accountability, Access to systems |
| Create and maintain a database of completed appraisals.Appraisers of Personal and Business Property | 2.0% | L3 | L3L3 | 85% | 1.3 h | Access to systems |
| Inspect personal or business property.Appraisers of Personal and Business Property | 1.8% | L1 | L1L2 | 25% | 1.5 h | Physical presence, Accountability, Access to systems |
| Take photographs of property.Appraisers of Personal and Business Property | 1.7% | L0 | L0L0 | 5% | 52 min | Physical presence, Trust and care, Access to systems |
Show the other 63 tasks
| Task statement (O*NET occupation) | Sonnet · Haiku | Barriers | ||||
|---|---|---|---|---|---|---|
| Verify that property matches legal descriptions or certifications.Appraisers of Personal and Business Property | 1.7% | L2 | L2L2 | 42% | 1.5 h | Physical presence, Accountability, Access to systems |
| Arrange to have damage appraised by another appraiser to resolve disagreement with shop on repair cost.Insurance Appraisers, Auto Damage | 1.4% | L2 | L2L2 | 60% | 1.1 h | Physical presence, Access to systems |
| Compute final estimation of property values, taking into account such factors as depreciation, replacement costs, value comparisons of similar properties, and income potential.Appraisers and Assessors of Real Estate | 1.3% | L2 | L2L2 | 65% | 3.0 h | Accountability, Access to systems |
| Prepare written reports that estimate property values, outline methods by which the estimations were made, and meet appraisal standards.Appraisers and Assessors of Real Estate | 1.3% | L2 | L2L2 | 62% | 6.0 h | Physical presence, Accountability, Access to systems |
| Search public records for transactions such as sales, leases, and assessments.Appraisers and Assessors of Real Estate | 1.3% | L2 | L2L3 | 75% | 1.5 h | Access to systems |
| Examine claims forms and other records to determine insurance coverage.Claims Adjusters, Examiners, and Investigators | 1.3% | L2 | L2L2 | 65% | 45 min | Accountability, Access to systems |
| Obtain county land values and sales information about nearby properties to aid in establishment of property values.Appraisers and Assessors of Real Estate | 1.2% | L2 | L2L3 | 75% | 1.8 h | Access to systems |
| Investigate, evaluate, and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.Claims Adjusters, Examiners, and Investigators | 1.2% | L2 | L2L2 | 55% | 3.5 h | Physical presence, Accountability, Trust and care, Access to systems |
| Analyze information gathered by investigation and report findings and recommendations.Claims Adjusters, Examiners, and Investigators | 1.2% | L2 | L2L2 | 70% | 3.0 h | Accountability |
| Pay and process claims within designated authority level.Claims Adjusters, Examiners, and Investigators | 1.2% | L2 | L2L2 | 65% | 45 min | Accountability, Access to systems |
| Photograph interiors and exteriors of properties to assist in estimating property value, substantiate findings, and complete appraisal reports.Appraisers and Assessors of Real Estate | 1.2% | L1 | L1L1 | 12% | 1.0 h | Physical presence, Accountability, Trust and care, Access to systems |
| Investigate and assess damage to property and create or review property damage estimates.Claims Adjusters, Examiners, and Investigators | 1.1% | L2 | L2L2 | 52% | 2.8 h | Physical presence, Accountability, Access to systems |
| Maintain familiarity with aspects of local real estate markets.Appraisers and Assessors of Real Estate | 1.1% | L2 | L2L2 | 65% | 2.0 h | Access to systems |
| Verify and analyze data used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedures.Claims Adjusters, Examiners, and Investigators | 1.1% | L2 | L2L2 | 62% | 1.4 h | Accountability, Access to systems |
| Enter claim payments, reserves and new claims on computer system, inputting concise yet sufficient file documentation.Claims Adjusters, Examiners, and Investigators | 1.1% | L2 | L2L3 | 78% | 20 min | Accountability, Access to systems |
| Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.Claims Adjusters, Examiners, and Investigators | 1.1% | L2 | L2L2 | 65% | 1.5 h | Accountability, Access to systems |
| Collect and analyze relevant data to identify real estate market trends.Appraisers and Assessors of Real Estate | 1.1% | L2 | L2L3 | 75% | 4.0 h | Access to systems |
| Interview or correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review.Claims Adjusters, Examiners, and Investigators | 1.1% | L2 | L2L2 | 55% | 1.3 h | Accountability, Trust and care, Access to systems |
| Review information about transfers of property to ensure its accuracy, checking basic information on buyers, sellers, and sales prices and making corrections as necessary.Appraisers and Assessors of Real Estate | 1.1% | L2 | L3L2 | 80% | 30 min | Accountability, Access to systems |
| Inspect properties, considering factors such as market value, location, and building or replacement costs to determine appraisal value.Appraisers and Assessors of Real Estate | 1.1% | L2 | L2L2 | 50% | 3.0 h | Physical presence, Accountability, Access to systems |
| Identify the ownership of each piece of taxable property.Appraisers and Assessors of Real Estate · supplemental task | 1.1% | L2 | L2L2 | 70% | 45 min | Access to systems |
| Examine claims investigated by insurance adjusters, further investigating questionable claims to determine whether to authorize payments.Claims Adjusters, Examiners, and Investigators | 1.1% | L2 | L2L2 | 58% | 2.5 h | Accountability, Trust and care, Access to systems |
| Analyze trends in sales prices, construction costs, and rents, to assess property values or determine the accuracy of assessments.Appraisers and Assessors of Real Estate | 1.1% | L2 | L2L2 | 65% | 4.0 h | Accountability, Access to systems |
| Verify legal descriptions of properties by comparing them to county records.Appraisers and Assessors of Real Estate | 1.0% | L2 | L2L2 | 70% | 45 min | Accountability, Access to systems |
| Check building codes and zoning bylaws to determine any effects on the properties being appraised.Appraisers and Assessors of Real Estate | 1.0% | L2 | L2L2 | 65% | 1.3 h | Accountability, Access to systems |
| Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims.Claims Adjusters, Examiners, and Investigators | 1.0% | L2 | L2L2 | 58% | 1.0 h | Accountability, Trust and care, Access to systems |
| Maintain claim files, such as records of settled claims and an inventory of claims requiring detailed analysis.Claims Adjusters, Examiners, and Investigators | 1.0% | L3 | L3L3 | 82% | 45 min | Access to systems |
| Recommend loan amounts based on the value of property being used as collateral.Appraisers of Personal and Business Property · supplemental task | 1.0% | L2 | L2L2 | 62% | 1.5 h | Accountability, Access to systems |
| Adjust reserves or provide reserve recommendations to ensure that reserve activities are consistent with corporate policies.Claims Adjusters, Examiners, and Investigators | 1.0% | L2 | L2L2 | 65% | 45 min | Accountability, Access to systems |
| Supervise claims adjusters to ensure that adjusters have followed proper methods.Claims Adjusters, Examiners, and Investigators · supplemental task | 1.0% | L2 | L2L2 | 55% | 1.5 h | Accountability, Trust and care, Access to systems |
| Update appraisals when property has been improved, damaged, or has otherwise changed.Appraisers of Personal and Business Property | 0.9% | L2 | L2L2 | 55% | 2.5 h | Physical presence, Accountability, Access to systems |
| Interview persons familiar with properties and immediate surroundings, such as contractors, home owners, and realtors, to obtain pertinent information.Appraisers and Assessors of Real Estate | 0.9% | L2 | L2L2 | 50% | 52 min | Trust and care, Access to systems |
| Forecast the value of property.Appraisers of Personal and Business Property | 0.9% | L2 | L2L2 | 60% | 4.0 h | Physical presence, Accountability, Access to systems |
| Prepare and maintain current data on each parcel assessed, including maps of boundaries, inventories of land and structures, property characteristics, and any applicable exemptions.Appraisers and Assessors of Real Estate · supplemental task | 0.9% | L2 | L2L2 | 58% | 1.3 h | Physical presence, Accountability, Access to systems |
| Examine the type and location of nearby services, such as shopping centers, schools, parks, and other neighborhood features, to evaluate their impact on property values.Appraisers and Assessors of Real Estate | 0.9% | L2 | L2L2 | 70% | 1.8 h | Accountability |
| Resolve complex, severe exposure claims, using high service oriented file handling.Claims Adjusters, Examiners, and Investigators | 0.9% | L2 | L2L2 | 50% | 10 h | Accountability, Trust and care, Access to systems |
| Contact or interview claimants, doctors, medical specialists, or employers to get additional information.Claims Adjusters, Examiners, and Investigators | 0.8% | L2 | L2L2 | 60% | 45 min | Accountability, Trust and care, Access to systems |
| Estimate building replacement costs, using building valuation manuals and professional cost estimators.Appraisers and Assessors of Real Estate | 0.8% | L2 | L2L2 | 68% | 1.5 h | Accountability, Access to systems |
| Evaluate land and neighborhoods where properties are situated, considering locations and trends or impending changes that could influence future values.Appraisers and Assessors of Real Estate | 0.8% | L2 | L2L2 | 60% | 3.5 h | Physical presence, Accountability, Access to systems |
| Examine income records and operating costs of income properties.Appraisers and Assessors of Real Estate | 0.8% | L2 | L2L2 | 70% | 2.5 h | Accountability, Access to systems |
| Inspect new construction and major improvements to existing structures to determine values.Appraisers and Assessors of Real Estate | 0.8% | L1 | L1L2 | 32% | 3.0 h | Physical presence, Accountability, Access to systems |
| Establish uniform and equitable systems for assessing all classes and kinds of property.Appraisers and Assessors of Real Estate · supplemental task | 0.8% | L2 | L2L2 | 55% | 40 h | Accountability, Trust and care, Access to systems |
| Calculate tax bills for properties by multiplying assessed values by jurisdiction tax rates.Appraisers and Assessors of Real Estate · supplemental task | 0.8% | L3 | L3L3 | 88% | 12 min | Access to systems |
| Confer with legal counsel on claims requiring litigation.Claims Adjusters, Examiners, and Investigators | 0.8% | L2 | L2L2 | 45% | 1.0 h | Accountability, Trust and care, Access to systems |
| Communicate with former associates to verify employment record or to obtain background information regarding persons or businesses applying for credit.Claims Adjusters, Examiners, and Investigators · supplemental task | 0.8% | L2 | L2L2 | 58% | 1.0 h | Trust and care |
| Negotiate claim settlements or recommend litigation when settlement cannot be negotiated.Claims Adjusters, Examiners, and Investigators · supplemental task | 0.8% | L2 | L2L2 | 52% | 3.5 h | Accountability, Trust and care, Access to systems |
| Refer questionable claims to investigator or claims adjuster for investigation or settlement.Claims Adjusters, Examiners, and Investigators | 0.7% | L2 | L2L2 | 65% | 25 min | Accountability, Access to systems |
| Prepare reports to be submitted to company's data processing department.Claims Adjusters, Examiners, and Investigators · supplemental task | 0.7% | L3 | L3L3 | 82% | 1.1 h | Access to systems |
| Conduct detailed bill reviews to implement sound litigation management and expense control.Claims Adjusters, Examiners, and Investigators · supplemental task | 0.7% | L2 | L2L2 | 68% | 1.4 h | Accountability, Access to systems |
| Draw land diagrams to be used in appraisal reports to support findings.Appraisers and Assessors of Real Estate | 0.7% | L2 | L2L2 | 68% | 1.3 h | Accountability, Access to systems |
| Collect evidence to support contested claims in court.Claims Adjusters, Examiners, and Investigators | 0.6% | L2 | L2L2 | 45% | 6.0 h | Physical presence, Accountability, Trust and care, Access to systems |
| Determine taxability of properties, using methods such as field inspection, structural measurement, calculation, sales analysis, market trend studies, and income and expense analysis.Appraisers and Assessors of Real Estate · supplemental task | 0.6% | L2 | L2L2 | 55% | 3.3 h | Physical presence, Accountability, Trust and care, Access to systems |
| Present cases and participate in their discussion at claim committee meetings.Claims Adjusters, Examiners, and Investigators | 0.6% | L2 | L2L2 | 42% | 55 min | Accountability, Trust and care, Access to systems |
| Examine titles to property to determine validity and act as company agent in transactions with property owners.Claims Adjusters, Examiners, and Investigators · supplemental task | 0.6% | L2 | L2L2 | 58% | 2.3 h | Accountability, Trust and care, Access to systems |
| Conduct regular reviews of property within jurisdictions to determine changes in property due to construction or demolition.Appraisers and Assessors of Real Estate | 0.6% | L2 | L2L2 | 58% | 2.4 h | Physical presence, Accountability, Access to systems |
| Report overpayments, underpayments, and other irregularities.Claims Adjusters, Examiners, and Investigators | 0.5% | L2 | L2L2 | 62% | 1.1 h | Accountability, Access to systems |
| Testify in court as to the value of a piece of tangible property.Appraisers of Personal and Business Property | 0.5% | L1 | L1L2 | 30% | 3.5 h | Physical presence, Accountability, Trust and care |
| Communicate with reinsurance brokers to obtain information necessary for processing claims.Claims Adjusters, Examiners, and Investigators · supplemental task | 0.5% | L2 | L2L2 | 65% | 35 min | Access to systems |
| Explain real and personal property taxes to property owners.Appraisers and Assessors of Real Estate · supplemental task | 0.4% | L2 | L2L2 | 62% | 28 min | Trust and care, Access to systems |
| Attend mediations or trials.Claims Adjusters, Examiners, and Investigators | 0.3% | L1 | L1L1 | 12% | 4.0 h | Physical presence, Accountability, Trust and care, Access to systems |
| Obtain credit information from banks and other credit services.Claims Adjusters, Examiners, and Investigators · supplemental task | 0.3% | L2 | L2L2 | 58% | 45 min | Accountability, Access to systems |
| Explain assessed values to property owners and defend appealed assessments at public hearings.Appraisers and Assessors of Real Estate · supplemental task | 0.3% | L2 | L2L2 | 45% | 1.8 h | Accountability, Trust and care, Access to systems |
| Testify in court as to the value of a piece of real estate property.Appraisers and Assessors of Real Estate | 0.2% | L1 | L1L2 | 38% | 6.5 h | Physical presence, Accountability, Trust and care, Access to systems |
Level: consensus of the two models (the lower level when they disagree). Share: part of the task’s working time an agent could take over. Human time: minutes a competent person needs for one instance, as estimated by the models.
Exposure is not delegation
| Measure | Value | Percentile | Pct |
|---|---|---|---|
| ADI (this index) | 86.9% | 80 | |
| Eloundou et al. (2024), GPT exposure β | 0.534 | 83 | |
| Felten et al. (2021), AI occupational exposure | 0.905 | 73 | |
| Webb (2020), AI patent exposure | 70.5 | 65 | |
| Eisfeldt et al. (2026), generative AI exposure | 0.385 | 76 | |
| Anthropic Economic Index, observed use | 0.041 | 59 |
Earlier indices measure whether AI can touch a task; ADI measures how much of it an agent can carry out from a goal. – : the source does not cover this occupation.
Neighbouring occupations
| Occupation | ADI | % |
|---|---|---|
| Accounting associate professionals 3313 | 100.0 | |
| Credit and loans officers 3312 | 98.2 | |
| Statistical, mathematical and related associate professionals 3314 | 97.5 | |
| Insurance representatives 3321 | 97.0 | |
| Medical secretaries 3344 | 96.4 | |
| Office supervisors 3341 | 92.5 | |
| Commercial sales representatives 3322 | 91.8 | |
| Government tax and excise officials 3352 | 91.7 | |
| Business services agents not elsewhere classified 3339 | 91.6 | |
| Securities and finance dealers and brokers 3311 | 91.1 | |
| Legal secretaries 3342 | 90.5 | |
| Buyers 3323 | 89.0 |
Dashed line: valuers and loss assessors (86.9%).
Espinal Maya, Cristian, and Santiago Jiménez Londoño. 2026. ADI v2026.1: Agent Delegability Index data, code and MCP server. Zenodo. https://doi.org/10.5281/zenodo.23552918. Record: Valuers and loss assessors (ISCO-08 3315), https://balamlabs.org/adi/occupations/3315
@misc{espinal2026adidata,
title = {{ADI} v2026.1: Agent Delegability Index data, code and {MCP} server},
author = {Espinal Maya, Cristian and Jim{\'e}nez Londo{\~n}o, Santiago},
year = {2026},
publisher = {Zenodo},
version = {v2026.1},
doi = {10.5281/zenodo.23552918},
url = {https://doi.org/10.5281/zenodo.23552918},
note = {Record: Valuers and loss assessors (ISCO-08 3315)}
}The same record as static JSON, with its citation: /adi/v2026.1/isco/3315.json.