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Balam Labs
ISCO-08 5131

Waiters

11.4%
ADI · 350th of 433 · 95% interval 2.5–22.7

An AI agent can at least partly carry out 11.4% of the task time of waiters, and finish 0.0% alone. Most of the rest requires physical presence.

ADI · partial or full11.4%

350th of 433 · interval 2.5–22.7

ADI3 · full delegation0.0%

201st of 433 · interval 0.0–0.0

ADIs · share of time15.6%

350th of 433 · interval 10.2–21.9

Evidence39

task statements rated by two models and weighted by importance and frequency. World employment: 23.9 million.

Task weight by level

How the tasks rate

58%
31%
11%
L0No meaningful role · 58.0%L1Augmentation · 30.6%L2Partial delegation · 11.4%L3Full delegation · 0.0%
Barriers

What stops the agent

Physical presence95%
Accountability11%
Trust and care42%
Access to systems41%

Share of task weight flagged by each barrier; a task can carry several.

39 task statements, heaviest first
Task statement (O*NET occupation)Sonnet · HaikuBarriers
Collect payments from customers.Waiters and Waitresses3.4%L1L1L115%4 minPhysical presence, Trust and care, Access to systems
Check with customers to ensure that they are enjoying their meals, and take action to correct any problems.Waiters and Waitresses3.3%L0L0L110%4 minPhysical presence, Trust and care, Access to systems
Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.Waiters and Waitresses3.3%L1L1L122%5 minPhysical presence, Trust and care, Access to systems
Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.Waiters and Waitresses3.2%L0L0L01%4 minPhysical presence
Prepare checks that itemize and total meal costs and sales taxes.Waiters and Waitresses3.2%L2L2L372%4 minAccess to systems
Take orders from patrons for food or beverages.Waiters and Waitresses3.2%L2L2L240%9 minPhysical presence, Trust and care, Access to systems
Clean tables or counters after patrons have finished dining.Waiters and Waitresses3.2%L0L0L02%4 minPhysical presence
Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.Waiters and Waitresses3.0%L1L1L110%2 minPhysical presence, Accountability, Trust and care, Access to systems
Present menus to patrons and answer questions about menu items, making recommendations upon request.Waiters and Waitresses3.0%L1L1L235%6 minPhysical presence, Trust and care
Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.Waiters and Waitresses2.9%L0L0L04%15 minPhysical presence, Accountability, Trust and care
Inform customers of daily specials.Waiters and Waitresses2.8%L1L1L228%2 minPhysical presence, Trust and care
Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.Waiters and Waitresses2.8%L0L0L02%28 minPhysical presence, Access to systems
Roll silverware, set up food stations, or set up dining areas to prepare for the next shift or for large parties.Waiters and Waitresses2.8%L0L0L05%38 minPhysical presence
Place food servings on plates or trays according to orders or instructions.Food Servers, Nonrestaurant2.7%L0L0L02%6 minPhysical presence
Prepare tables for meals, including setting up items such as linens, silverware, and glassware.Waiters and Waitresses2.7%L0L0L04%12 minPhysical presence
Show the other 24 tasks
Task statement (O*NET occupation)Sonnet · HaikuBarriers
Stock service areas with supplies such as coffee, food, tableware, and linens.Waiters and Waitresses2.7%L0L0L04%22 minPhysical presence, Access to systems
Examine trays to ensure that they contain required items.Food Servers, Nonrestaurant2.6%L0L1L08%2 minPhysical presence, Access to systems
Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.Food Servers, Nonrestaurant2.6%L1L1L118%45 minPhysical presence, Accountability, Trust and care, Access to systems
Clean or sterilize dishes, kitchen utensils, equipment, or facilities.Food Servers, Nonrestaurant2.5%L0L0L04%32 minPhysical presence
Load trays with accessories, such as eating utensils, napkins, or condiments.Food Servers, Nonrestaurant2.5%L0L0L01%4 minPhysical presence, Access to systems
Explain how various menu items are prepared, describing ingredients and cooking methods.Waiters and Waitresses2.5%L2L2L362%5 minPhysical presence, Trust and care
Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.Waiters and Waitresses2.5%L2L2L235%8 minPhysical presence, Trust and care, Access to systems
Take food orders and relay orders to kitchens or serving counters so they can be filled.Food Servers, Nonrestaurant2.4%L1L1L232%5 minPhysical presence, Trust and care, Access to systems
Monitor food preparation or serving techniques to ensure that proper procedures are followed.Food Servers, Nonrestaurant2.4%L1L1L115%30 minPhysical presence, Accountability, Trust and care, Access to systems
Garnish and decorate dishes in preparation for serving.Waiters and Waitresses · supplemental task2.3%L0L0L04%2 minPhysical presence
Carry food, silverware, or linen on trays or use carts to carry trays.Food Servers, Nonrestaurant2.3%L0L0L01%18 minPhysical presence
Remove trays and stack dishes for return to kitchen after meals are finished.Food Servers, Nonrestaurant2.3%L0L0L00%10 minPhysical presence
Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.Waiters and Waitresses2.3%L0L0L03%4 minPhysical presence, Accountability, Trust and care, Access to systems
Total checks, present them to customers, and accept payment for services.Food Servers, Nonrestaurant · supplemental task2.3%L1L1L232%5 minPhysical presence, Trust and care, Access to systems
Escort customers to their tables.Waiters and Waitresses2.2%L0L0L02%2 minPhysical presence, Trust and care
Record amounts and types of special food items served to customers.Food Servers, Nonrestaurant2.2%L1L1L122%8 minPhysical presence, Access to systems
Prepare food items, such as sandwiches, salads, soups, or beverages.Food Servers, Nonrestaurant2.2%L0L0L04%8 minPhysical presence, Accountability, Access to systems
Perform food preparation duties, such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.Waiters and Waitresses2.2%L0L0L02%12 minPhysical presence, Accountability
Stock service stations with items, such as ice, napkins, or straws.Food Servers, Nonrestaurant2.1%L0L0L04%15 minPhysical presence
Determine where patients or patrons would like to eat their meals and help them get situated.Food Servers, Nonrestaurant2.1%L0L0L18%4 minPhysical presence, Trust and care
Fill salt, pepper, sugar, cream, condiment, and napkin containers.Waiters and Waitresses2.1%L0L0L01%15 minPhysical presence
Describe and recommend wines to customers.Waiters and Waitresses · supplemental task1.9%L1L1L242%4 minPhysical presence, Trust and care, Access to systems
Bring wine selections to tables with appropriate glasses, and pour the wines for customers.Waiters and Waitresses · supplemental task1.9%L0L0L03%4 minPhysical presence, Accountability, Trust and care
Provide guests with information about local areas, including directions.Waiters and Waitresses1.5%L1L1L240%3 minPhysical presence, Trust and care, Access to systems

Level: consensus of the two models (the lower level when they disagree). Share: part of the task’s working time an agent could take over. Human time: minutes a competent person needs for one instance, as estimated by the models.

Against other measures

Exposure is not delegation

MeasureValuePercentilePct
ADI (this index)11.4%19
Eloundou et al. (2024), GPT exposure β0.16629
Felten et al. (2021), AI occupational exposure-0.87426
Webb (2020), AI patent exposure73
Eisfeldt et al. (2026), generative AI exposure0.09337
Anthropic Economic Index, observed use016

Earlier indices measure whether AI can touch a task; ADI measures how much of it an agent can carry out from a goal. – : the source does not cover this occupation.

Same sub-major group (51)

Neighbouring occupations

Dashed line: waiters (11.4%).

Cite this record
Text

Espinal Maya, Cristian, and Santiago Jiménez Londoño. 2026. ADI v2026.1: Agent Delegability Index data, code and MCP server. Zenodo. https://doi.org/10.5281/zenodo.23552918. Record: Waiters (ISCO-08 5131), https://balamlabs.org/adi/occupations/5131

BibTeX
@misc{espinal2026adidata,
  title     = {{ADI} v2026.1: Agent Delegability Index data, code and {MCP} server},
  author    = {Espinal Maya, Cristian and Jim{\'e}nez Londo{\~n}o, Santiago},
  year      = {2026},
  publisher = {Zenodo},
  version   = {v2026.1},
  doi       = {10.5281/zenodo.23552918},
  url       = {https://doi.org/10.5281/zenodo.23552918},
  note      = {Record: Waiters (ISCO-08 5131)}
}
Machine-readable

The same record as static JSON, with its citation: /adi/v2026.1/isco/5131.json.