ISCO-08 5169
Personal services workers not elsewhere classified
36.4%
ADI · 223rd of 433 · 95% interval 27.3–45.7
An AI agent can at least partly carry out 36.4% of the task time of personal services workers not elsewhere classified, and finish 2.0% alone. The barrier that holds most of the rest back is access to the systems the work runs on.
ADI · partial or full36.4%
223rd of 433 · interval 27.3–45.7
ADI3 · full delegation2.0%
121st of 433 · interval 0.0–5.4
ADIs · share of time33.5%
229th of 433 · interval 29.1–37.8
Evidence162
task statements rated by two models and weighted by importance and frequency. World employment: 3.4 million.
Task weight by level
How the tasks rate
L0No meaningful role · 24.6%L1Augmentation · 39.1%L2Partial delegation · 34.4%L3Full delegation · 2.0%
Barriers
What stops the agent
Share of task weight flagged by each barrier; a task can carry several.
162 task statements, heaviest first
| Task statement (O*NET occupation) | Sonnet · Haiku | Barriers | ||||
|---|---|---|---|---|---|---|
| Provide guests with menus.Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop | 1.9% | L0 | L0L0 | 5% | 2 min | Physical presence, Trust and care |
| Greet guests and seat them at tables or in waiting areas.Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop | 1.8% | L0 | L1L0 | 12% | 3 min | Physical presence, Trust and care |
| Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop | 1.7% | L1 | L1L2 | 40% | 3 min | Physical presence, Trust and care, Access to systems |
| Enforce rules and regulations of recreational facilities to maintain discipline and ensure safety.Recreation Workers | 1.7% | L0 | L0L1 | 10% | 22 min | Physical presence, Accountability, Trust and care, Access to systems |
| Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop | 1.7% | L1 | L1L1 | 20% | 12 min | Physical presence, Trust and care, Access to systems |
| Manage the daily operations of recreational facilities.Recreation Workers | 1.6% | L1 | L1L2 | 35% | 5.5 h | Physical presence, Accountability, Trust and care, Access to systems |
| Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop | 1.6% | L1 | L1L2 | 22% | 5 min | Physical presence, Trust and care, Access to systems |
| Direct patrons to coatrooms and waiting areas, such as lounges.Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop · supplemental task | 1.6% | L0 | L0L0 | 5% | 2 min | Physical presence, Trust and care, Access to systems |
| Inspect dining and serving areas to ensure cleanliness and proper setup.Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop | 1.6% | L0 | L0L1 | 12% | 15 min | Physical presence, Access to systems |
| Answer telephone calls and respond to inquiries or transfer calls.Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop | 1.6% | L3 | L3L3 | 85% | 4 min | Access to systems |
| Operate cash registers to accept payments for food and beverages.Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop · supplemental task | 1.5% | L1 | L1L2 | 28% | 4 min | Physical presence, Trust and care, Access to systems |
| Assist other restaurant workers by serving food and beverages, or by bussing tables.Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop | 1.5% | L0 | L0L0 | 4% | 20 min | Physical presence, Trust and care, Access to systems |
| Organize, lead, and promote interest in recreational activities, such as arts, crafts, sports, games, camping, and hobbies.Recreation Workers | 1.5% | L1 | L1L2 | 30% | 3.5 h | Physical presence, Accountability, Trust and care, Access to systems |
| Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop | 1.5% | L1 | L1L1 | 18% | 2.5 h | Physical presence, Trust and care, Access to systems |
| Assess the needs and interests of individuals and groups and plan activities accordingly, given the available equipment or facilities.Recreation Workers | 1.5% | L2 | L2L2 | 58% | 2.5 h | Trust and care, Access to systems |
Show the other 147 tasks
| Task statement (O*NET occupation) | Sonnet · Haiku | Barriers | ||||
|---|---|---|---|---|---|---|
| Inspect restrooms for cleanliness and availability of supplies, and clean restrooms when necessary.Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop | 1.4% | L0 | L0L1 | 6% | 18 min | Physical presence, Access to systems |
| Observe students to detect and report unusual behavior.Residential Advisors | 1.4% | L1 | L1L1 | 10% | 45 min | Physical presence, Accountability, Trust and care, Access to systems |
| Communicate with other staff to resolve problems with individual students.Residential Advisors | 1.4% | L2 | L2L2 | 48% | 30 min | Trust and care, Access to systems |
| Make regular rounds to ensure that residents and areas are safe and secure.Residential Advisors | 1.4% | L0 | L0L1 | 10% | 52 min | Physical presence, Accountability, Trust and care, Access to systems |
| Take and prepare to-go orders.Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop | 1.3% | L2 | L2L2 | 52% | 5 min | Physical presence, Access to systems |
| Supervise, train, and evaluate residence hall staff, including resident assistants, participants in work-study programs, and other student workers.Residential Advisors | 1.3% | L1 | L1L2 | 35% | 2.5 h | Accountability, Trust and care, Access to systems |
| Inform patrons of establishment specialties and features.Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop | 1.3% | L2 | L2L2 | 45% | 4 min | Physical presence, Trust and care |
| Serve as liaison between park or recreation administrators and activity instructors.Recreation Workers · supplemental task | 1.3% | L2 | L2L2 | 52% | 1.0 h | Trust and care, Access to systems |
| Evaluate recreation areas, facilities, and services to determine if they are producing desired results.Recreation Workers | 1.3% | L2 | L2L2 | 50% | 4.0 h | Physical presence, Trust and care, Access to systems |
| Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs.Residential Advisors | 1.3% | L1 | L1L2 | 25% | 45 min | Physical presence, Trust and care, Access to systems |
| Complete and maintain time and attendance forms and inventory lists.Recreation Workers | 1.3% | L2 | L2L2 | 60% | 45 min | Physical presence, Accountability, Access to systems |
| Prepare cash receipts after establishments close, and make bank deposits.Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop · supplemental task | 1.3% | L1 | L1L2 | 38% | 30 min | Physical presence, Accountability, Trust and care, Access to systems |
| Supervise and coordinate the work activities of personnel, such as training staff members and assigning work duties.Recreation Workers | 1.3% | L1 | L1L2 | 35% | 1.0 h | Physical presence, Accountability, Trust and care |
| Document individuals' progress toward meeting their treatment goals.Recreation Workers | 1.3% | L2 | L2L2 | 60% | 25 min | Accountability, Access to systems |
| Conduct individual in-room visits with residents.Recreation Workers · supplemental task | 1.2% | L1 | L1L1 | 10% | 20 min | Physical presence, Trust and care, Access to systems |
| Explain principles, techniques, and safety procedures to participants in recreational activities and demonstrate use of materials and equipment.Recreation Workers | 1.2% | L1 | L1L2 | 25% | 45 min | Physical presence, Accountability, Trust and care |
| Greet new arrivals to activities, introducing them to other participants, explaining facility rules, and encouraging participation.Recreation Workers | 1.2% | L0 | L0L1 | 12% | 8 min | Physical presence, Trust and care, Access to systems |
| Answer telephones, and route calls or deliver messages.Residential Advisors | 1.2% | L2 | L2L3 | 68% | 4 min | Physical presence, Trust and care, Access to systems |
| Receive and record patrons' dining reservations.Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop | 1.2% | L2 | L3L2 | 78% | 4 min | Access to systems |
| Schedule maintenance and use of facilities.Recreation Workers · supplemental task | 1.2% | L2 | L2L2 | 68% | 1.0 h | Access to systems |
| Develop treatment goals for individuals based on their assessments.Recreation Workers · supplemental task | 1.1% | L2 | L2L2 | 60% | 52 min | Accountability, Trust and care, Access to systems |
| Direct special activities or events, such as aquatics, gymnastics, or performing arts.Recreation Workers | 1.1% | L1 | L1L1 | 20% | 2.5 h | Physical presence, Accountability, Trust and care |
| Determine the need for facility maintenance and repair, and notify appropriate personnel.Residential Advisors | 1.1% | L1 | L1L2 | 42% | 25 min | Physical presence, Trust and care, Access to systems |
| Mediate interpersonal problems between residents.Residential Advisors | 1.1% | L1 | L1L1 | 18% | 52 min | Physical presence, Trust and care, Access to systems |
| Confer with management to discuss and resolve participant complaints.Recreation Workers | 1.1% | L2 | L2L2 | 40% | 38 min | Trust and care, Access to systems |
| Confer with other staff to help plan establishments' menus.Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop · supplemental task | 1.1% | L1 | L1L2 | 32% | 38 min | Trust and care, Access to systems |
| Develop program plans for individuals or assist in plan development.Residential Advisors | 1.0% | L2 | L2L2 | 55% | 1.5 h | Accountability, Trust and care, Access to systems |
| Accompany and supervise students during meals.Residential Advisors · supplemental task | 1.0% | L0 | L0L0 | 4% | 45 min | Physical presence, Accountability, Trust and care, Access to systems |
| Supervise the activities of housekeeping personnel.Residential Advisors · supplemental task | 1.0% | L1 | L1L2 | 30% | 45 min | Physical presence, Trust and care, Access to systems |
| Oversee departmental budget.Residential Advisors · supplemental task | 1.0% | L2 | L2L2 | 60% | 2.0 h | Accountability, Access to systems |
| Meet with staff to discuss rules, regulations, and work-related problems.Recreation Workers | 1.0% | L1 | L1L1 | 22% | 38 min | Physical presence, Trust and care |
| Oversee the purchase, planning, design, construction, and upkeep of recreation facilities and areas.Recreation Workers | 0.9% | L2 | L2L2 | 38% | 6.0 h | Physical presence, Accountability, Trust and care, Access to systems |
| Provide for entertainment and set up related decorations and equipment.Recreation Workers | 0.9% | L1 | L1L2 | 28% | 2.5 h | Physical presence, Trust and care |
| Encourage participants to develop their own activities and leadership skills through group discussions.Recreation Workers | 0.9% | L1 | L1L1 | 20% | 1.0 h | Physical presence, Trust and care |
| Develop and coordinate educational programs for residents.Residential Advisors | 0.9% | L2 | L2L2 | 55% | 4.0 h | Physical presence, Trust and care, Access to systems |
| Order or requisition supplies and equipment for tables and serving stations.Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop · supplemental task | 0.9% | L2 | L2L2 | 65% | 28 min | Physical presence, Access to systems |
| Compile information such as residents' daily activities and the quantities of supplies used to prepare required reports.Residential Advisors | 0.9% | L2 | L2L2 | 65% | 52 min | Physical presence, Access to systems |
| Provide requested information on students' progress and the development of case plans.Residential Advisors | 0.9% | L2 | L2L2 | 52% | 52 min | Accountability, Trust and care, Access to systems |
| Supervise students' housekeeping work to ensure that it is done properly.Residential Advisors · supplemental task | 0.9% | L0 | L0L1 | 10% | 45 min | Physical presence, Trust and care, Access to systems |
| Administer first aid according to prescribed procedures and notify emergency medical personnel when necessary.Recreation Workers | 0.9% | L0 | L0L1 | 8% | 15 min | Physical presence, Accountability, Trust and care, Access to systems |
| Administer, coordinate, or recommend disciplinary and corrective actions.Residential Advisors | 0.9% | L1 | L1L2 | 35% | 1.0 h | Physical presence, Accountability, Trust and care, Access to systems |
| Provide emergency first aid and summon medical assistance when necessary.Residential Advisors | 0.8% | L0 | L0L1 | 12% | 18 min | Physical presence, Accountability, Trust and care, Access to systems |
| Sort and distribute mail.Residential Advisors · supplemental task | 0.8% | L0 | L0L1 | 10% | 30 min | Physical presence, Trust and care, Access to systems |
| Collaborate with counselors to develop counseling programs that address the needs of individual students.Residential Advisors | 0.8% | L1 | L1L2 | 35% | 1.8 h | Trust and care, Access to systems |
| Meet and collaborate with agency personnel, community organizations, and other professional personnel to plan balanced recreational programs for participants.Recreation Workers | 0.8% | L2 | L2L2 | 40% | 1.5 h | Trust and care, Access to systems |
| Provide transportation or escort for expeditions, such as shopping trips or visits to doctors or dentists.Residential Advisors · supplemental task | 0.8% | L0 | L1L0 | 10% | 2.0 h | Physical presence, Accountability, Trust and care, Access to systems |
| Hold regular meetings with each assigned unit.Residential Advisors | 0.8% | L1 | L1L2 | 30% | 45 min | Physical presence, Trust and care, Access to systems |
| Counsel students in the handling of issues such as family, financial, and educational problems.Residential Advisors | 0.8% | L1 | L1L2 | 28% | 45 min | Trust and care, Access to systems |
| Evaluate staff performance, recording evaluations on appropriate forms.Recreation Workers · supplemental task | 0.8% | L2 | L2L2 | 55% | 52 min | Accountability, Trust and care, Access to systems |
| Take residents on community outings.Recreation Workers · supplemental task | 0.8% | L1 | L1L1 | 18% | 3.5 h | Physical presence, Accountability, Trust and care, Access to systems |
| Direct and participate in on- and off-campus recreational activities for residents of institutions, boarding schools, fraternities or sororities, children's homes, or similar establishments.Residential Advisors · supplemental task | 0.7% | L1 | L1L1 | 18% | 2.0 h | Physical presence, Accountability, Trust and care, Access to systems |
| Process contract cancellations for students who are unable to follow residence hall policies and procedures.Residential Advisors · supplemental task | 0.7% | L2 | L2L2 | 60% | 1.1 h | Accountability, Trust and care, Access to systems |
| Hire, train, and supervise food and beverage service staff.Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop · supplemental task | 0.7% | L2 | L2L2 | 38% | 4.5 h | Physical presence, Trust and care, Access to systems |
| Confer with medical personnel to better understand the backgrounds and needs of individual residents.Residential Advisors | 0.7% | L1 | L1L2 | 32% | 38 min | Trust and care, Access to systems |
| Chaperone group-sponsored trips and social functions.Residential Advisors | 0.7% | L0 | L0L1 | 12% | 4.0 h | Physical presence, Accountability, Trust and care, Access to systems |
| Perform marketing and advertising services.Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop · supplemental task | 0.6% | L2 | L2L2 | 62% | 2.5 h | Access to systems |
| Order supplies for facilities.Residential Advisors | 0.6% | L2 | L2L2 | 68% | 45 min | Access to systems |
| Offer counsel and comfort to bereaved families or friends.Crematory Operators · supplemental task | 0.6% | L1 | L1L2 | 20% | 25 min | Physical presence, Trust and care |
| Explain the cremation process to family or friends of the deceased.Crematory Operators · supplemental task | 0.6% | L1 | L1L2 | 35% | 20 min | Trust and care |
| Transport the deceased to a funeral home or crematory using a van, hearse, or other vehicle.Crematory Operators · supplemental task | 0.6% | L0 | L0L0 | 6% | 1.5 h | Physical presence, Accountability, Trust and care, Access to systems |
| Sweep or vacuum the cremation chamber to retrieve remains for storage in an urn or other container.Crematory Operators · supplemental task | 0.6% | L0 | L0L0 | 2% | 20 min | Physical presence, Accountability, Trust and care, Access to systems |
| Remove jewelry, watches, or other personal items from the deceased prior to cremation.Crematory Operators · supplemental task | 0.6% | L0 | L0L0 | 4% | 12 min | Physical presence, Accountability, Trust and care, Access to systems |
| Read documentation to confirm the identity of the deceased.Crematory Operators · supplemental task | 0.6% | L2 | L2L2 | 55% | 12 min | Physical presence, Accountability, Access to systems |
| Pulverize remaining bone fragments into smaller pieces, using specialized equipment, such as a cremulator or grinder.Crematory Operators · supplemental task | 0.6% | L0 | L0L0 | 2% | 15 min | Physical presence, Accountability, Access to systems |
| Place corpses into crematory machines to reduce remains to bone fragments using flame, heat, or alkaline hydrolysis.Crematory Operators · supplemental task | 0.6% | L0 | L0L0 | 4% | 18 min | Physical presence, Accountability, Access to systems |
| Pick up and handle human or pet remains in a respectful manner.Crematory Operators · supplemental task | 0.6% | L0 | L0L0 | 4% | 30 min | Physical presence, Accountability, Trust and care, Access to systems |
| Embalm, dress, or otherwise prepare the deceased for viewing.Crematory Operators · supplemental task | 0.6% | L0 | L0L0 | 4% | 2.0 h | Physical presence, Accountability, Trust and care, Access to systems |
| Document divided remains to ensure parts are not misplaced.Crematory Operators · supplemental task | 0.6% | L1 | L1L2 | 30% | 18 min | Physical presence, Accountability, Access to systems |
| Clean the crematorium, including tables, floors, and equipment.Crematory Operators · supplemental task | 0.6% | L0 | L0L0 | 4% | 1.1 h | Physical presence, Access to systems |
| Assign rooms to students.Residential Advisors · supplemental task | 0.6% | L2 | L2L2 | 65% | 1.3 h | Trust and care, Access to systems |
| Inventory, pack, and remove items left behind by former residents.Residential Advisors · supplemental task | 0.4% | L1 | L1L1 | 18% | 2.0 h | Physical presence, Accountability, Trust and care, Access to systems |
| Assign work schedules, following work requirements, to ensure quality and timely delivery of service.First-Line Supervisors of Personal Service Workers | 0.2% | L2 | L2L2 | 65% | 1.3 h | Access to systems |
| Schedule guest appointments.Spa Managers | 0.2% | L3 | L3L3 | 85% | 10 min | Access to systems |
| Meet with managers or other supervisors to stay informed of changes affecting operations.First-Line Supervisors of Personal Service Workers | 0.2% | L1 | L1L1 | 25% | 52 min | Trust and care, Access to systems |
| Respond to customer inquiries or complaints.Spa Managers | 0.2% | L2 | L2L2 | 65% | 18 min | Trust and care, Access to systems |
| Direct or coordinate the activities of workers, such as hotel staff or hair stylists.First-Line Supervisors of Personal Service Workers | 0.2% | L1 | L1L2 | 32% | 2.5 h | Physical presence, Trust and care, Access to systems |
| Coordinate facility schedules to maximize usage and efficiency.Spa Managers | 0.2% | L2 | L2L2 | 62% | 1.8 h | Access to systems |
| Maintain client databases.Spa Managers | 0.2% | L3 | L3L3 | 85% | 52 min | Access to systems |
| Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.First-Line Supervisors of Personal Service Workers | 0.2% | L1 | L1L1 | 18% | 32 min | Physical presence, Access to systems |
| Arrange worker breaks to ensure services are adequately staffed throughout each shift.First-Line Supervisors of Personal Service Workers | 0.2% | L2 | L2L2 | 68% | 35 min | Trust and care, Access to systems |
| Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.First-Line Supervisors of Personal Service Workers | 0.2% | L1 | L1L2 | 25% | 52 min | Physical presence, Trust and care, Access to systems |
| Sell products, services, or memberships.Spa Managers | 0.2% | L2 | L2L2 | 45% | 38 min | Physical presence, Trust and care, Access to systems |
| Investigate employee complaints and resolve problems following management rules and regulations.First-Line Supervisors of Personal Service Workers | 0.2% | L2 | L2L2 | 40% | 1.8 h | Accountability, Trust and care, Access to systems |
| Train workers in proper operational procedures and functions and explain company policies.First-Line Supervisors of Personal Service Workers | 0.2% | L2 | L2L2 | 40% | 1.5 h | Physical presence, Trust and care |
| Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.Spa Managers | 0.2% | L2 | L2L2 | 62% | 1.3 h | Physical presence, Accountability, Access to systems |
| Plan or direct spa services and programs.Spa Managers | 0.2% | L2 | L2L2 | 48% | 3.5 h | Physical presence, Trust and care, Access to systems |
| Resolve customer complaints regarding worker performance or services rendered.First-Line Supervisors of Personal Service Workers | 0.2% | L2 | L2L2 | 50% | 38 min | Trust and care |
| Inform workers about interests or special needs of specific groups.First-Line Supervisors of Personal Service Workers | 0.1% | L2 | L2L2 | 58% | 30 min | Trust and care |
| Requisition necessary supplies, equipment, or services.First-Line Supervisors of Personal Service Workers | 0.1% | L2 | L2L2 | 62% | 45 min | Access to systems |
| Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services · supplemental task | 0.1% | L1 | L1L1 | 18% | 38 min | Physical presence, Access to systems |
| Train workers in proper operational procedures and functions and explain company policies.First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services · supplemental task | 0.1% | L1 | L1L2 | 40% | 1.5 h | Physical presence, Trust and care |
| Serve as a point of contact between managerial staff and leaders of recreational or entertainment activities.First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services · supplemental task | 0.1% | L2 | L2L2 | 50% | 45 min | Trust and care |
| Resolve customer complaints regarding worker performance or services rendered.First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services · supplemental task | 0.1% | L2 | L2L2 | 52% | 38 min | Trust and care, Access to systems |
| Requisition supplies and equipment necessary for workers to facilitate recreational or entertainment activities, such as safety harnesses, flash lights, or first aid kits.First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services · supplemental task | 0.1% | L2 | L2L2 | 62% | 1.1 h | Physical presence, Access to systems |
| Recruit and hire staff members.First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services · supplemental task | 0.1% | L2 | L2L2 | 55% | 7.0 h | Accountability, Trust and care |
| Provide staff with assistance in performing difficult or complicated duties.First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services · supplemental task | 0.1% | L1 | L1L2 | 30% | 30 min | Physical presence, Trust and care, Access to systems |
| Plan, direct, or supervise recreational and entertainment activities led by staff, such as sports, aquatics, games, or performing arts.First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services · supplemental task | 0.1% | L1 | L1L2 | 32% | 2.5 h | Physical presence, Accountability, Trust and care, Access to systems |
| Participate in continuing education to stay abreast of industry trends and developments.First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services · supplemental task | 0.1% | L1 | L1L2 | 45% | 3.0 h | – |
| Meet with managers or other supervisors to stay informed of changes affecting workers or operations.First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services · supplemental task | 0.1% | L1 | L1L2 | 32% | 45 min | Trust and care, Access to systems |
| Take disciplinary action to address performance problems.First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services · supplemental task | 0.1% | L2 | L2L2 | 40% | 1.5 h | Accountability, Trust and care |
| Inform workers about interests or special needs of specific groups.First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services · supplemental task | 0.1% | L2 | L2L2 | 60% | 38 min | Trust and care, Access to systems |
| Assign work schedules, following work requirements, to ensure quality and timely delivery of service.First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services · supplemental task | 0.1% | L2 | L2L2 | 65% | 1.5 h | Access to systems |
| Furnish customers with information on events or activities.First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services · supplemental task | 0.1% | L2 | L2L3 | 75% | 10 min | Access to systems |
| Analyze and record personnel or operational data and write related activity reports.First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services · supplemental task | 0.1% | L2 | L2L2 | 70% | 1.3 h | Access to systems |
| Apply customer feedback to service improvement efforts.First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services · supplemental task | 0.1% | L2 | L2L2 | 55% | 1.8 h | Trust and care, Access to systems |
| Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services · supplemental task | 0.1% | L1 | L1L2 | 25% | 1.5 h | Physical presence, Trust and care, Access to systems |
| Collaborate with staff members to plan or develop programs of events or schedules of activities.First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services · supplemental task | 0.1% | L2 | L2L2 | 58% | 2.0 h | Trust and care, Access to systems |
| Direct or coordinate the activities of entertainment and recreation related workers.First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services · supplemental task | 0.1% | L1 | L1L2 | 35% | 1.4 h | Physical presence, Accountability, Trust and care, Access to systems |
| Inform management about problems, such as employee disputes.First-Line Supervisors of Personal Service Workers | 0.1% | L2 | L2L2 | 52% | 30 min | Trust and care, Access to systems |
| Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.Spa Managers | 0.1% | L1 | L1L2 | 30% | 1.3 h | Physical presence, Accountability, Trust and care, Access to systems |
| Take disciplinary action to address performance problems.First-Line Supervisors of Personal Service Workers | 0.1% | L2 | L2L2 | 40% | 1.5 h | Accountability, Trust and care, Access to systems |
| Recruit and hire staff members.First-Line Supervisors of Personal Service Workers | 0.1% | L2 | L2L2 | 58% | 6.5 h | Accountability, Trust and care |
| Apply customer feedback to service improvement efforts.First-Line Supervisors of Personal Service Workers | 0.1% | L2 | L2L2 | 52% | 1.3 h | Trust and care, Access to systems |
| Schedule staff or supervise scheduling.Spa Managers | 0.1% | L2 | L2L2 | 72% | 1.8 h | Access to systems |
| Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.Spa Managers | 0.1% | L2 | L2L2 | 58% | 1.3 h | Trust and care, Access to systems |
| Inventory products and order new supplies.Spa Managers | 0.1% | L2 | L2L2 | 55% | 1.5 h | Physical presence, Access to systems |
| Participate in continuing education to stay abreast of industry trends and developments.First-Line Supervisors of Personal Service Workers | 0.1% | L1 | L1L2 | 40% | 3.5 h | Accountability, Trust and care, Access to systems |
| Direct facility maintenance or repair.Spa Managers | 0.1% | L2 | L2L2 | 40% | 1.8 h | Physical presence, Accountability, Access to systems |
| Assess employee performance and suggest ways to improve work.Spa Managers | 0.1% | L2 | L2L2 | 52% | 1.5 h | Trust and care |
| Develop or implement marketing strategies.Spa Managers | 0.1% | L2 | L2L2 | 60% | 6.0 h | Access to systems |
| Check spa equipment to ensure proper functioning.Spa Managers | 0.1% | L1 | L1L2 | 22% | 45 min | Physical presence, Accountability, Access to systems |
| Train staff in the use or sale of products, programs, or activities.Spa Managers | 0.1% | L1 | L1L2 | 35% | 2.3 h | Physical presence, Trust and care |
| Develop staff service or retail goals and guide staff in goal achievement.Spa Managers | 0.1% | L2 | L2L2 | 48% | 2.5 h | Trust and care, Access to systems |
| Establish spa budgets and financial goals.Spa Managers | 0.1% | L2 | L2L2 | 60% | 6.0 h | Access to systems |
| Recruit, interview, or hire employees.Spa Managers | 0.1% | L2 | L2L2 | 58% | 4.5 h | Physical presence, Trust and care |
| Direct marketing, advertising, or other customer recruitment efforts.First-Line Supervisors of Personal Service Workers · supplemental task | 0.1% | L2 | L2L2 | 62% | 3.5 h | Access to systems |
| Inspect materials, stock, vehicles, equipment, or facilities to ensure that they are safe, free of defects, and consistent with specifications.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L1 | L1L1 | 20% | 45 min | Physical presence, Accountability, Access to systems |
| Take disciplinary action to address performance problems.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L1 | L1L2 | 38% | 1.5 h | Accountability, Trust and care, Access to systems |
| Resolve customer complaints regarding worker performance or services rendered.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L2 | L2L2 | 52% | 35 min | Accountability, Trust and care, Access to systems |
| Requisition necessary supplies, equipment, or services.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L2 | L2L2 | 62% | 38 min | Access to systems |
| Recruit and hire staff members.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L2 | L2L2 | 58% | 6.0 h | Accountability, Trust and care, Access to systems |
| Recommend and implement measures to improve worker motivation, work methods, or customer services.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L1 | L1L2 | 42% | 3.5 h | Trust and care, Access to systems |
| Participate in continuing education to stay abreast of industry trends and developments.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L1 | L1L2 | 50% | 1.8 h | – |
| Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L1 | L1L1 | 22% | 1.0 h | Physical presence, Accountability, Trust and care, Access to systems |
| Meet with managers or other supervisors to stay informed of changes affecting operations.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L1 | L1L2 | 28% | 52 min | Physical presence, Trust and care, Access to systems |
| Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L1 | L1L1 | 15% | 35 min | Physical presence, Accountability, Access to systems |
| Train workers in proper operational procedures and functions and explain company policies.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L1 | L1L2 | 42% | 1.5 h | Physical presence, Accountability, Trust and care |
| Inform workers about interests or special needs of specific groups.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L2 | L2L2 | 60% | 30 min | Trust and care, Access to systems |
| Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L1 | L1L2 | 32% | 1.0 h | Physical presence, Accountability, Trust and care |
| Enforce safety rules and regulations.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L1 | L1L2 | 30% | 1.0 h | Physical presence, Accountability, Trust and care, Access to systems |
| Direct or coordinate the activities of workers, such as flight or car attendants.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L1 | L1L2 | 30% | 4.5 h | Physical presence, Accountability, Trust and care, Access to systems |
| Confer with customers, supervisors, contractors, or other personnel to exchange information or to resolve problems.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L2 | L2L2 | 42% | 25 min | Physical presence, Trust and care, Access to systems |
| Compute or estimate cash, payroll, transportation, or personnel requirements.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L2 | L2L2 | 68% | 1.0 h | Access to systems |
| Apply customer feedback to service improvement efforts.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L2 | L2L2 | 58% | 2.0 h | Trust and care, Access to systems |
| Analyze and record personnel or operational data and write related activity reports.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L2 | L2L2 | 70% | 1.5 h | Access to systems |
| Verify staff credentials, such as educational and certification requirements.Spa Managers | 0.1% | L2 | L2L2 | 65% | 45 min | Accountability, Access to systems |
| Participate in continuing education classes to maintain current knowledge of industry.Spa Managers | 0.1% | L1 | L1L2 | 32% | 3.5 h | Physical presence, Accountability, Access to systems |
Level: consensus of the two models (the lower level when they disagree). Share: part of the task’s working time an agent could take over. Human time: minutes a competent person needs for one instance, as estimated by the models.
Against other measures
Exposure is not delegation
| Measure | Value | Percentile | Pct |
|---|---|---|---|
| ADI (this index) | 36.4% | 49 | |
| Eloundou et al. (2024), GPT exposure β | 0.233 | 39 | |
| Felten et al. (2021), AI occupational exposure | 0.094 | 53 | |
| Webb (2020), AI patent exposure | 15.925 | 9 | |
| Eisfeldt et al. (2026), generative AI exposure | 0.182 | 52 | |
| Anthropic Economic Index, observed use | 0.045 | 60 |
Earlier indices measure whether AI can touch a task; ADI measures how much of it an agent can carry out from a goal. – : the source does not cover this occupation.
Same sub-major group (51)
Neighbouring occupations
| Occupation | ADI | % |
|---|---|---|
| Driving instructors 5165 | 59.2 | |
| Cleaning and housekeeping supervisors in offices, hotels and other establishments 5151 | 55.3 | |
| Astrologers, fortune-tellers and related workers 5161 | 52.6 | |
| Travel guides 5113 | 43.6 | |
| Domestic housekeepers 5152 | 39.6 | |
| Companions and valets 5162 | 36.8 | |
| Beauticians and related workers 5142 | 26.5 | |
| Hairdressers 5141 | 25.8 | |
| Undertakers and embalmers 5163 | 24.7 | |
| Cooks 5120 | 24.2 | |
| Pet groomers and animal care workers 5164 | 23.8 | |
| Bartenders 5132 | 20.2 |
Dashed line: personal services workers not elsewhere classified (36.4%).
Cite this record
Text
Espinal Maya, Cristian, and Santiago Jiménez Londoño. 2026. ADI v2026.1: Agent Delegability Index data, code and MCP server. Zenodo. https://doi.org/10.5281/zenodo.23552918. Record: Personal services workers not elsewhere classified (ISCO-08 5169), https://balamlabs.org/adi/occupations/5169
BibTeX
@misc{espinal2026adidata,
title = {{ADI} v2026.1: Agent Delegability Index data, code and {MCP} server},
author = {Espinal Maya, Cristian and Jim{\'e}nez Londo{\~n}o, Santiago},
year = {2026},
publisher = {Zenodo},
version = {v2026.1},
doi = {10.5281/zenodo.23552918},
url = {https://doi.org/10.5281/zenodo.23552918},
note = {Record: Personal services workers not elsewhere classified (ISCO-08 5169)}
}Machine-readable
The same record as static JSON, with its citation: /adi/v2026.1/isco/5169.json.