ISCO-08 5111
Travel attendants and travel stewards
10.7%
ADI · 353rd of 433 · 95% interval 3.6–21.2
An AI agent can at least partly carry out 10.7% of the task time of travel attendants and travel stewards, and finish 0.0% alone. The barrier that holds most of the rest back is access to the systems the work runs on.
ADI · partial or full10.7%
353rd of 433 · interval 3.6–21.2
ADI3 · full delegation0.0%
201st of 433 · interval 0.0–0.0
ADIs · share of time15.4%
352nd of 433 · interval 10.7–20.8
Evidence78
task statements rated by two models and weighted by importance and frequency. World employment: 0.8 million.
Task weight by level
How the tasks rate
L0No meaningful role · 66.4%L1Augmentation · 22.9%L2Partial delegation · 10.8%L3Full delegation · 0.0%
Barriers
What stops the agent
Share of task weight flagged by each barrier; a task can carry several.
78 task statements, heaviest first
| Task statement (O*NET occupation) | Weight | Level | Sonnet · Haiku | Share | Human time | Barriers |
|---|---|---|---|---|---|---|
| Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.Flight Attendants | 3.4% | L0 | L0L0 | 2% | 8 min | Physical presence, Accountability, Trust and care, Access to systems |
| Monitor passenger behavior to identify threats to the safety of the crew and other passengers.Flight Attendants | 3.4% | L0 | L0L0 | 4% | 1.8 h | Physical presence, Accountability, Trust and care, Access to systems |
| Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.Flight Attendants | 3.3% | L0 | L0L1 | 12% | 8 min | Physical presence, Accountability, Trust and care, Access to systems |
| Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.Flight Attendants | 3.2% | L0 | L0L1 | 9% | 22 min | Physical presence, Accountability, Access to systems |
| Provide customers with information on routes, gates, prices, timetables, terminals, or concourses.Passenger Attendants · supplemental task | 3.2% | L2 | L2L2 | 60% | 4 min | Physical presence, Access to systems |
| Prepare passengers and aircraft for landing, following procedures.Flight Attendants | 3.2% | L0 | L0L1 | 4% | 18 min | Physical presence, Accountability, Trust and care, Access to systems |
| Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.Passenger Attendants | 3.1% | L0 | L0L0 | 1% | 4 min | Physical presence, Accountability, Trust and care, Access to systems |
| Determine special assistance needs of passengers, such as small children, the elderly, or persons with disabilities.Flight Attendants | 2.9% | L1 | L1L2 | 28% | 15 min | Physical presence, Accountability, Trust and care, Access to systems |
| Respond to passengers' questions, requests, or complaints.Passenger Attendants | 2.8% | L1 | L1L2 | 30% | 5 min | Physical presence, Trust and care, Access to systems |
| Provide boarding assistance to elderly, sick, or injured people.Passenger Attendants | 2.8% | L0 | L0L0 | 5% | 15 min | Physical presence, Accountability, Trust and care, Access to systems |
| Greet passengers boarding transportation equipment and announce routes and stops.Passenger Attendants · supplemental task | 2.8% | L1 | L1L2 | 22% | 20 min | Physical presence, Trust and care, Access to systems |
| Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.Flight Attendants | 2.8% | L1 | L1L1 | 20% | 28 min | Physical presence, Accountability, Trust and care, Access to systems |
| Perform equipment safety checks prior to departure.Passenger Attendants · supplemental task | 2.7% | L0 | L0L1 | 9% | 20 min | Physical presence, Accountability, Access to systems |
| Reassure passengers when situations, such as turbulence, are encountered.Flight Attendants | 2.7% | L0 | L0L0 | 3% | 5 min | Physical presence, Trust and care, Access to systems |
| Greet passengers boarding aircraft and direct them to assigned seats.Flight Attendants | 2.7% | L0 | L0L0 | 4% | 16 min | Physical presence, Accountability, Trust and care, Access to systems |
Show the other 63 tasks
| Task statement (O*NET occupation) | Weight | Level | Sonnet · Haiku | Share | Human time | Barriers |
|---|---|---|---|---|---|---|
| Conduct periodic trips through the cabin to ensure passenger comfort and to distribute reading material, headphones, pillows, playing cards, and blankets.Flight Attendants | 2.7% | L0 | L0L0 | 2% | 28 min | Physical presence, Trust and care |
| Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.Flight Attendants | 2.7% | L0 | L0L1 | 10% | 25 min | Physical presence, Accountability, Access to systems |
| Open and close doors for passengers.Passenger Attendants · supplemental task | 2.6% | L0 | L0L0 | 0% | 3 min | Physical presence, Accountability, Access to systems |
| Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking.Passenger Attendants · supplemental task | 2.6% | L1 | L1L1 | 25% | 25 min | Physical presence, Accountability, Access to systems |
| Inspect and clean cabins, checking for any problems and making sure that cabins are in order.Flight Attendants | 2.6% | L0 | L0L0 | 4% | 22 min | Physical presence, Accountability, Access to systems |
| Assist passengers entering or disembarking the aircraft.Flight Attendants | 2.5% | L0 | L0L0 | 4% | 22 min | Physical presence, Accountability, Trust and care, Access to systems |
| Announce flight delays and descent preparations.Flight Attendants | 2.5% | L1 | L1L1 | 28% | 3 min | Physical presence, Accountability, Trust and care, Access to systems |
| Collect money for meals and beverages.Flight Attendants | 2.4% | L0 | L0L0 | 4% | 9 min | Physical presence, Accountability, Trust and care, Access to systems |
| Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.Flight Attendants | 2.4% | L2 | L2L2 | 52% | 3 min | Physical presence, Trust and care, Access to systems |
| Adjust window shades or seat cushions at the request of passengers.Passenger Attendants · supplemental task | 2.2% | L0 | L0L0 | 1% | 2 min | Physical presence, Trust and care |
| Explain and demonstrate safety procedures and safety equipment use.Passenger Attendants · supplemental task | 2.2% | L0 | L0L1 | 12% | 8 min | Physical presence, Accountability, Trust and care, Access to systems |
| Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, the conditions of cabin equipment, and any problems encountered by passengers.Flight Attendants | 2.2% | L2 | L2L2 | 52% | 28 min | Physical presence, Accountability, Access to systems |
| Signal transportation operators to stop or to proceed.Passenger Attendants · supplemental task | 2.2% | L0 | L0L0 | 1% | 2 min | Physical presence, Accountability, Access to systems |
| Determine or facilitate seating arrangements.Passenger Attendants | 2.1% | L1 | L1L2 | 32% | 10 min | Physical presence, Accountability, Trust and care, Access to systems |
| Operate audio and video systems.Flight Attendants | 2.1% | L0 | L0L0 | 6% | 12 min | Physical presence, Accountability, Access to systems |
| Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.Flight Attendants | 2.0% | L0 | L0L0 | 2% | 2 min | Physical presence, Accountability, Trust and care, Access to systems |
| Inspect passenger tickets to verify information and to obtain destination information.Flight Attendants | 2.0% | L0 | L0L1 | 10% | 1 min | Physical presence, Trust and care, Access to systems |
| Heat and serve prepared foods.Flight Attendants | 2.0% | L0 | L0L0 | 2% | 30 min | Physical presence, Trust and care, Access to systems |
| Sell alcoholic beverages to passengers.Flight Attendants · supplemental task | 2.0% | L0 | L0L0 | 4% | 6 min | Physical presence, Accountability, Trust and care, Access to systems |
| Take inventory of headsets, alcoholic beverages, and money collected.Flight Attendants · supplemental task | 1.9% | L1 | L1L2 | 25% | 22 min | Physical presence, Accountability, Access to systems |
| Administer first aid to passengers in distress.Flight Attendants | 1.8% | L0 | L0L1 | 9% | 20 min | Physical presence, Accountability, Trust and care, Access to systems |
| Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.Flight Attendants | 1.5% | L0 | L0L0 | 2% | 18 min | Physical presence, Accountability, Trust and care, Access to systems |
| Enforce safety rules and regulations.First-Line Supervisors of Material-Moving Machine and Vehicle Operators | 0.2% | L1 | L1L2 | 25% | 45 min | Physical presence, Accountability, Trust and care, Access to systems |
| Confer with customers, supervisors, contractors, or other personnel to exchange information or to resolve problems.First-Line Supervisors of Material-Moving Machine and Vehicle Operators | 0.2% | L2 | L2L2 | 45% | 25 min | Trust and care, Access to systems |
| Resolve worker problems or collaborate with employees to assist in problem resolution.First-Line Supervisors of Material-Moving Machine and Vehicle Operators | 0.2% | L1 | L1L2 | 30% | 25 min | Physical presence, Trust and care, Access to systems |
| Plan work assignments and equipment allocations to meet transportation, operations or production goals.First-Line Supervisors of Material-Moving Machine and Vehicle Operators | 0.2% | L2 | L2L2 | 58% | 1.3 h | Access to systems |
| Review orders, production schedules, blueprints, or shipping or receiving notices to determine work sequences and material shipping dates, types, volumes, or destinations.First-Line Supervisors of Material-Moving Machine and Vehicle Operators | 0.2% | L2 | L2L2 | 65% | 45 min | Access to systems |
| Drive vehicles or operate machines or equipment to complete work assignments or to assist workers.First-Line Supervisors of Material-Moving Machine and Vehicle Operators | 0.2% | L0 | L0L0 | 2% | 3.0 h | Physical presence, Accountability, Access to systems |
| Interpret transportation or tariff regulations, shipping orders, safety regulations, or company policies and procedures for workers.First-Line Supervisors of Material-Moving Machine and Vehicle Operators | 0.2% | L2 | L2L2 | 60% | 32 min | Accountability, Trust and care |
| Examine, measure, or weigh cargo or materials to determine specific handling requirements.First-Line Supervisors of Material-Moving Machine and Vehicle Operators | 0.2% | L1 | L1L1 | 20% | 18 min | Physical presence, Accountability, Access to systems |
| Monitor field work to ensure proper performance and use of materials.First-Line Supervisors of Material-Moving Machine and Vehicle Operators | 0.2% | L1 | L1L2 | 32% | 1.3 h | Physical presence, Trust and care, Access to systems |
| Maintain or verify records of time, materials, expenditures, or crew activities.First-Line Supervisors of Material-Moving Machine and Vehicle Operators | 0.2% | L2 | L2L2 | 60% | 38 min | Accountability, Access to systems |
| Inspect or test materials, stock, vehicles, equipment, or facilities to ensure that they are safe, free of defects, and consistent with specifications.First-Line Supervisors of Material-Moving Machine and Vehicle Operators | 0.2% | L1 | L1L2 | 30% | 45 min | Physical presence, Accountability, Access to systems |
| Dispatch personnel and vehicles in response to telephone or radio reports of emergencies.First-Line Supervisors of Material-Moving Machine and Vehicle Operators | 0.2% | L2 | L2L2 | 48% | 8 min | Accountability, Access to systems |
| Compute or estimate cash, payroll, transportation, personnel, or storage requirements.First-Line Supervisors of Material-Moving Machine and Vehicle Operators · supplemental task | 0.2% | L2 | L2L2 | 68% | 1.3 h | Access to systems |
| Direct workers in transportation or related services, such as pumping, moving, storing, or loading or unloading of materials.First-Line Supervisors of Material-Moving Machine and Vehicle Operators · supplemental task | 0.2% | L1 | L1L2 | 32% | 2.3 h | Physical presence, Accountability, Trust and care, Access to systems |
| Assist workers in tasks, such as loading vehicles.First-Line Supervisors of Material-Moving Machine and Vehicle Operators · supplemental task | 0.2% | L0 | L0L2 | 19% | 30 min | Physical presence, Accountability, Trust and care, Access to systems |
| Plan and establish schedules.First-Line Supervisors of Material-Moving Machine and Vehicle Operators · supplemental task | 0.2% | L2 | L2L2 | 62% | 1.8 h | Access to systems |
| Requisition needed personnel, supplies, equipment, parts, or repair services.First-Line Supervisors of Material-Moving Machine and Vehicle Operators | 0.2% | L2 | L2L2 | 62% | 38 min | Access to systems |
| Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers.First-Line Supervisors of Material-Moving Machine and Vehicle Operators | 0.1% | L1 | L1L2 | 28% | 1.3 h | Physical presence, Accountability, Trust and care, Access to systems |
| Perform or schedule repairs or preventive maintenance of vehicles or other equipment.First-Line Supervisors of Material-Moving Machine and Vehicle Operators · supplemental task | 0.1% | L2 | L2L2 | 42% | 1.3 h | Physical presence, Accountability, Access to systems |
| Prepare, compile, and submit reports on work activities, operations, production, or work-related accidents.First-Line Supervisors of Material-Moving Machine and Vehicle Operators | 0.1% | L2 | L2L2 | 68% | 52 min | Accountability, Access to systems |
| Recommend and implement measures to improve worker motivation, equipment performance, work methods, or customer services.First-Line Supervisors of Material-Moving Machine and Vehicle Operators | 0.1% | L2 | L2L2 | 45% | 3.3 h | Physical presence, Trust and care, Access to systems |
| Recommend or implement personnel actions, such as employee selection, evaluation, rewards, or disciplinary actions.First-Line Supervisors of Material-Moving Machine and Vehicle Operators | 0.1% | L2 | L2L2 | 55% | 1.5 h | Accountability, Trust and care, Access to systems |
| Apply customer feedback to service improvement efforts.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L2 | L2L2 | 58% | 2.0 h | Trust and care, Access to systems |
| Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L1 | L1L1 | 22% | 1.0 h | Physical presence, Accountability, Trust and care, Access to systems |
| Train workers in proper operational procedures and functions and explain company policies.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L1 | L1L2 | 42% | 1.5 h | Physical presence, Accountability, Trust and care |
| Take disciplinary action to address performance problems.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L1 | L1L2 | 38% | 1.5 h | Accountability, Trust and care, Access to systems |
| Resolve customer complaints regarding worker performance or services rendered.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L2 | L2L2 | 52% | 35 min | Accountability, Trust and care, Access to systems |
| Requisition necessary supplies, equipment, or services.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L2 | L2L2 | 62% | 38 min | Access to systems |
| Recruit and hire staff members.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L2 | L2L2 | 58% | 6.0 h | Accountability, Trust and care, Access to systems |
| Recommend and implement measures to improve worker motivation, work methods, or customer services.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L1 | L1L2 | 42% | 3.5 h | Trust and care, Access to systems |
| Participate in continuing education to stay abreast of industry trends and developments.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L1 | L1L2 | 50% | 1.8 h | – |
| Meet with managers or other supervisors to stay informed of changes affecting operations.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L1 | L1L2 | 28% | 52 min | Physical presence, Trust and care, Access to systems |
| Compute or estimate cash, payroll, transportation, or personnel requirements.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L2 | L2L2 | 68% | 1.0 h | Access to systems |
| Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L1 | L1L1 | 15% | 35 min | Physical presence, Accountability, Access to systems |
| Inspect materials, stock, vehicles, equipment, or facilities to ensure that they are safe, free of defects, and consistent with specifications.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L1 | L1L1 | 20% | 45 min | Physical presence, Accountability, Access to systems |
| Inform workers about interests or special needs of specific groups.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L2 | L2L2 | 60% | 30 min | Trust and care, Access to systems |
| Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L1 | L1L2 | 32% | 1.0 h | Physical presence, Accountability, Trust and care |
| Enforce safety rules and regulations.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L1 | L1L2 | 30% | 1.0 h | Physical presence, Accountability, Trust and care, Access to systems |
| Direct or coordinate the activities of workers, such as flight or car attendants.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L1 | L1L2 | 30% | 4.5 h | Physical presence, Accountability, Trust and care, Access to systems |
| Confer with customers, supervisors, contractors, or other personnel to exchange information or to resolve problems.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L2 | L2L2 | 42% | 25 min | Physical presence, Trust and care, Access to systems |
| Analyze and record personnel or operational data and write related activity reports.First-Line Supervisors of Passenger Attendants · supplemental task | 0.1% | L2 | L2L2 | 70% | 1.5 h | Access to systems |
Level: consensus of the two models (the lower level when they disagree). Share: part of the task’s working time an agent could take over. Human time: minutes a competent person needs for one instance, as estimated by the models.
Against other measures
Exposure is not delegation
| Measure | Value | Percentile |
|---|---|---|
| ADI (this index) | 10.7% | 19 |
| Eloundou et al. (2024), GPT exposure β | 0.203 | 35 |
| Felten et al. (2021), AI occupational exposure | -0.562 | 38 |
| Webb (2020), AI patent exposure | 7.269 | 3 |
| Eisfeldt et al. (2026), generative AI exposure | 0.132 | 44 |
| Anthropic Economic Index, observed use | 0.091 | 69 |
Earlier indices measure whether AI can touch a task; ADI measures how much of it an agent can carry out from a goal. – : the source does not cover this occupation.
Same sub-major group (51)
Neighbouring occupations
| Occupation | ADI | % |
|---|---|---|
| Driving instructors 5165 | 59.2 | |
| Cleaning and housekeeping supervisors in offices, hotels and other establishments 5151 | 55.3 | |
| Astrologers, fortune-tellers and related workers 5161 | 52.6 | |
| Travel guides 5113 | 43.6 | |
| Domestic housekeepers 5152 | 39.6 | |
| Companions and valets 5162 | 36.8 | |
| Personal services workers not elsewhere classified 5169 | 36.4 | |
| Beauticians and related workers 5142 | 26.5 | |
| Hairdressers 5141 | 25.8 | |
| Undertakers and embalmers 5163 | 24.7 | |
| Cooks 5120 | 24.2 | |
| Pet groomers and animal care workers 5164 | 23.8 |
Dashed line: travel attendants and travel stewards (10.7%).
Cite this record
Text
Espinal Maya, Cristian, and Santiago Jiménez Londoño. 2026. ADI v2026.1: Agent Delegability Index data, code and MCP server. Zenodo. https://doi.org/10.5281/zenodo.23552918. Record: Travel attendants and travel stewards (ISCO-08 5111), https://balamlabs.org/adi/occupations/5111
BibTeX
@misc{espinal2026adidata,
title = {{ADI} v2026.1: Agent Delegability Index data, code and {MCP} server},
author = {Espinal Maya, Cristian and Jim{\'e}nez Londo{\~n}o, Santiago},
year = {2026},
publisher = {Zenodo},
version = {v2026.1},
doi = {10.5281/zenodo.23552918},
url = {https://doi.org/10.5281/zenodo.23552918},
note = {Record: Travel attendants and travel stewards (ISCO-08 5111)}
}Machine-readable
The same record as static JSON, with its citation: /adi/v2026.1/isco/5111.json.