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Balam Labs
ISCO-08 3514

Web technicians

97.1%
ADI · 22nd of 433 · 95% interval 92.4–100.0

An AI agent can at least partly carry out 97.1% of the task time of web technicians, and finish 22.6% alone. The barrier that holds most of the rest back is access to the systems the work runs on.

ADI · partial or full97.1%

22nd of 433 · interval 92.4–100.0

ADI3 · full delegation22.6%

16th of 433 · interval 12.4–33.4

ADIs · share of time66.7%

17th of 433 · interval 63.7–69.8

Evidence79

task statements rated by two models and weighted by importance and frequency. World employment: 0.8 million.

Task weight by level

How the tasks rate

75%
23%
L0No meaningful role · 0.0%L1Augmentation · 2.9%L2Partial delegation · 74.5%L3Full delegation · 22.7%
Barriers

What stops the agent

Physical presence15%
Accountability2%
Trust and care9%
Access to systems53%

Share of task weight flagged by each barrier; a task can carry several.

79 task statements, heaviest first
Task statement (O*NET occupation)WeightLevelSonnet · HaikuShareHuman timeBarriers
Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.Network and Computer Systems Administrators3.4%L2L2L255%3.0 hPhysical presence, Access to systems
Operate master consoles to monitor the performance of computer systems and networks and to coordinate computer network access and use.Network and Computer Systems Administrators2.9%L2L2L260%2.5 hAccess to systems
Write supporting code for Web applications or Web sites.Web Developers2.7%L3L3L382%2.0 h–
Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.Network and Computer Systems Administrators2.6%L2L2L258%1.3 hPhysical presence, Access to systems
Configure, monitor, and maintain email applications or virus protection software.Network and Computer Systems Administrators2.6%L2L2L268%1.3 hAccess to systems
Design, build, or maintain Web sites, using authoring or scripting languages, content creation tools, management tools, and digital media.Web Developers2.6%L2L2L270%6.0 h–
Perform data backups and disaster recovery operations.Network and Computer Systems Administrators2.6%L2L2L262%2.0 hPhysical presence, Accountability, Access to systems
Back up files from Web sites to local directories for instant recovery in case of problems.Web Developers2.3%L3L3L388%38 min–
Monitor network performance to determine whether adjustments are needed and where changes will be needed in the future.Network and Computer Systems Administrators2.2%L2L2L268%2.0 hAccess to systems
Confer with network users about solutions to existing system problems.Network and Computer Systems Administrators2.0%L2L2L258%30 minAccess to systems
Analyze equipment performance records to determine the need for repair or replacement.Network and Computer Systems Administrators2.0%L2L2L270%1.5 hAccess to systems
Load computer tapes and disks, and install software and printer paper or forms.Network and Computer Systems Administrators2.0%L2L2L242%38 minPhysical presence, Access to systems
Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.Network and Computer Systems Administrators · supplemental task2.0%L2L2L250%3.0 hPhysical presence, Access to systems
Design and implement Web site security measures, such as firewalls and message encryption.Web Developers · supplemental task1.9%L2L2L262%4.0 hAccess to systems
Incorporate technical considerations into Web site design plans, such as budgets, equipment, performance requirements, and legal issues including accessibility and privacy.Web Developers · supplemental task1.9%L2L2L262%4.0 hAccess to systems
Show the other 64 tasks
Task statement (O*NET occupation)WeightLevelSonnet · HaikuShareHuman timeBarriers
Design, configure, and test computer hardware, networking software and operating system software.Network and Computer Systems Administrators1.9%L2L2L260%4.0 hPhysical presence, Access to systems
Plan, coordinate, and implement network security measures to protect data, software, and hardware.Network and Computer Systems Administrators1.9%L2L2L258%4.0 hTrust and care, Access to systems
Maintain logs related to network functions, as well as maintenance and repair records.Network and Computer Systems Administrators1.8%L3L3L382%52 minAccess to systems
Evaluate code to ensure that it is valid, is properly structured, meets industry standards, and is compatible with browsers, devices, or operating systems.Web Developers1.8%L3L3L382%2.0 h–
Train people in computer system use.Network and Computer Systems Administrators1.8%L2L2L258%1.5 hTrust and care, Access to systems
Perform routine network startup and shutdown procedures, and maintain control records.Network and Computer Systems Administrators1.8%L2L2L262%45 minPhysical presence, Access to systems
Respond to user email inquiries, or set up automated systems to send responses.Web Developers1.7%L3L3L382%15 minAccess to systems
Perform or direct Web site updates.Web Developers1.7%L3L3L382%1.8 hAccess to systems
Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.Network and Computer Systems Administrators1.6%L2L2L260%2.5 hAccess to systems
Perform Web site tests according to planned schedules, or after any Web site or product revision.Web Developers1.6%L3L3L380%1.5 h–
Confer with management or development teams to prioritize needs, resolve conflicts, develop content criteria, or choose solutions.Web Developers1.5%L1L1L232%1.0 hTrust and care
Select programming languages, design tools, or applications.Web Developers1.5%L2L2L265%1.8 h–
Maintain understanding of current Web technologies or programming practices through continuing education, reading, or participation in professional conferences, workshops, or groups.Web Developers1.4%L1L1L248%1.8 h–
Develop databases that support Web applications and Web sites.Web Developers1.4%L2L2L272%5.5 hAccess to systems
Monitor security system performance logs to identify problems and notify security specialists when problems occur.Web Developers · supplemental task1.3%L3L3L385%45 minAccess to systems
Coordinate with vendors and with company personnel to facilitate purchases.Network and Computer Systems Administrators1.3%L2L2L260%1.8 hAccountability, Access to systems
Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.Network and Computer Systems Administrators1.3%L2L2L260%3.5 hTrust and care, Access to systems
Document test plans, testing procedures, or test results.Web Developers1.3%L3L3L382%1.8 h–
Analyze user needs to determine technical requirements.Web Developers1.2%L2L2L260%3.0 hTrust and care, Access to systems
Maintain an inventory of parts for emergency repairs.Network and Computer Systems Administrators · supplemental task1.2%L2L2L255%1.5 hPhysical presence, Access to systems
Document technical factors such as server load, bandwidth, database performance, and browser and device types.Web Developers1.2%L2L2L375%2.0 hAccess to systems
Establish appropriate server directory trees.Web Developers1.1%L3L3L385%38 minAccess to systems
Recommend and implement performance improvements.Web Developers1.1%L2L2L270%4.0 h–
Collaborate with management or users to develop e-commerce strategies and to integrate these strategies with Web sites.Web Developers1.1%L2L2L248%6.0 hTrust and care, Access to systems
Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.Network and Computer Systems Administrators · supplemental task1.1%L2L2L262%4.0 hAccess to systems
Communicate with network personnel or Web site hosting agencies to address hardware or software issues affecting Web sites.Web Developers1.1%L2L2L260%38 minAccess to systems
Develop or implement procedures for ongoing Web site revision.Web Developers1.0%L2L2L265%4.0 hAccess to systems
Create Web models or prototypes that include physical, interface, logical, or data models.Web Developers1.0%L2L2L372%6.0 h–
Provide clear, detailed descriptions of Web site specifications, such as product features, activities, software, communication protocols, programming languages, and operating systems software and hardware.Web Developers1.0%L3L3L378%3.0 h–
Renew domain name registrations.Web Developers0.9%L3L3L385%12 minAccess to systems
Evaluate or recommend server hardware or software.Web Developers0.8%L2L2L368%3.5 hAccess to systems
Develop system interaction or sequence diagrams.Web Developers · supplemental task0.7%L3L3L388%1.3 h–
Provide clear, detailed descriptions of Web site specifications, such as product features, activities, software, communication protocols, programming languages, and operating systems software and hardware.Web and Digital Interface Designers · supplemental task0.7%L2L2L378%3.5 h–
Identify or maintain links to and from other Web sites and check links to ensure proper functioning.Web and Digital Interface Designers · supplemental task0.7%L3L3L385%1.3 h–
Identify problems uncovered by testing or customer feedback, and correct problems or refer problems to appropriate personnel for correction.Web and Digital Interface Designers · supplemental task0.7%L2L2L268%2.0 hAccess to systems
Incorporate technical considerations into Web site design plans, such as budgets, equipment, performance requirements, or legal issues including accessibility and privacy.Web and Digital Interface Designers · supplemental task0.7%L2L2L262%3.0 h–
Maintain understanding of current Web technologies or programming practices through continuing education, reading, or participation in professional conferences, workshops, or groups.Web and Digital Interface Designers · supplemental task0.7%L2L2L252%2.0 h–
Perform or direct Web site updates.Web and Digital Interface Designers · supplemental task0.7%L2L2L272%1.8 hAccess to systems
Perform Web site tests according to planned schedules, or after any Web site or product revision.Web and Digital Interface Designers · supplemental task0.7%L2L2L270%2.0 h–
Research and apply innovative solutions for product design, visuals, and user experience to meet the needs of individual Web development projects.Web and Digital Interface Designers · supplemental task0.7%L2L2L262%4.0 h–
Register Web sites with search engines to increase Web site traffic.Web and Digital Interface Designers · supplemental task0.7%L3L3L388%1.1 hAccess to systems
Write and edit technical documentation for digital interface products and designs, such as user manuals, testing protocols, and reports.Web and Digital Interface Designers · supplemental task0.7%L2L2L378%3.3 hAccess to systems
Research, document, rate, or select alternatives for Web architecture or technologies.Web and Digital Interface Designers · supplemental task0.7%L2L2L378%3.5 h–
Respond to user email inquiries, or set up automated systems to send responses.Web and Digital Interface Designers · supplemental task0.7%L2L3L278%18 minTrust and care, Access to systems
Select programming languages, design tools, or applications.Web and Digital Interface Designers · supplemental task0.7%L2L2L268%1.8 hAccess to systems
Direct and execute pre-production activities, such as creating moodboards or storyboards and establishing a project timeline.Web and Digital Interface Designers · supplemental task0.7%L2L2L262%4.0 h–
Document technical factors such as server load, bandwidth, database performance, and browser and device types.Web and Digital Interface Designers · supplemental task0.7%L2L2L370%2.5 hAccess to systems
Write supporting code for Web applications or Web sites.Web and Digital Interface Designers · supplemental task0.7%L3L3L382%3.0 h–
Develop, validate, and document test routines and schedules to ensure that test cases mimic external interfaces and address all browser and device types.Web and Digital Interface Designers · supplemental task0.7%L2L2L375%6.0 hAccess to systems
Develop Web site maps, application models, image templates, or page templates that meet project goals, user needs, or industry standards.Web and Digital Interface Designers · supplemental task0.7%L2L2L265%4.0 h–
Develop system interaction or sequence diagrams.Web and Digital Interface Designers · supplemental task0.7%L2L2L378%1.8 h–
Develop or implement procedures for ongoing Web site revision.Web and Digital Interface Designers · supplemental task0.7%L2L2L265%4.0 hAccess to systems
Develop new visual design concepts and modify concepts based on stakeholder feedback.Web and Digital Interface Designers · supplemental task0.7%L2L2L262%6.0 h–
Develop and document style guidelines for Web site content.Web and Digital Interface Designers · supplemental task0.7%L2L2L375%6.0 h–
Design, build, or maintain Web sites, using authoring or scripting languages, content creation tools, management tools, and digital media.Web and Digital Interface Designers · supplemental task0.7%L2L2L372%6.0 h–
Create Web models or prototypes that include physical, interface, logical, or data models.Web and Digital Interface Designers · supplemental task0.7%L2L2L270%4.0 h–
Create searchable indices for Web page content.Web and Digital Interface Designers · supplemental task0.7%L3L3L385%2.0 h–
Confer with management or development teams to prioritize needs, resolve conflicts, develop content criteria, or choose solutions.Web and Digital Interface Designers · supplemental task0.7%L2L2L235%1.3 hTrust and care, Access to systems
Conduct user research to determine design requirements and analyze user feedback to improve design quality.Web and Digital Interface Designers · supplemental task0.7%L2L2L255%6.0 hTrust and care, Access to systems
Communicate with network personnel or Web site hosting agencies to address hardware or software issues affecting Web sites.Web and Digital Interface Designers · supplemental task0.7%L2L2L260%38 minAccess to systems
Collaborate with web development professionals, such as front-end or back-end developers, to complete the full scope of Web development projects.Web and Digital Interface Designers · supplemental task0.7%L2L2L262%6.0 hAccess to systems
Collaborate with management or users to develop e-commerce strategies and to integrate these strategies with Web sites.Web and Digital Interface Designers · supplemental task0.7%L2L2L255%5.5 hTrust and care, Access to systems
Research, document, rate, or select alternatives for Web architecture or technologies.Web Developers · supplemental task0.6%L2L2L375%4.0 h–
Install and configure hypertext transfer protocol (HTTP) servers and associated operating systems.Web Developers · supplemental task0.5%L2L2L378%2.0 hAccess to systems

Level: consensus of the two models (the lower level when they disagree). Share: part of the task’s working time an agent could take over. Human time: minutes a competent person needs for one instance, as estimated by the models.

Against other measures

Exposure is not delegation

MeasureValuePercentile
ADI (this index)97.1%95
Eloundou et al. (2024), GPT exposure β0.8498
Felten et al. (2021), AI occupational exposure0.98477
Webb (2020), AI patent exposure8378
Eisfeldt et al. (2026), generative AI exposure0.60594
Anthropic Economic Index, observed use0.37796

Earlier indices measure whether AI can touch a task; ADI measures how much of it an agent can carry out from a goal. – : the source does not cover this occupation.

Same sub-major group (35)

Neighbouring occupations

Dashed line: web technicians (97.1%).

Cite this record
Text

Espinal Maya, Cristian, and Santiago Jiménez Londoño. 2026. ADI v2026.1: Agent Delegability Index data, code and MCP server. Zenodo. https://doi.org/10.5281/zenodo.23552918. Record: Web technicians (ISCO-08 3514), https://balamlabs.org/adi/occupations/3514

BibTeX
@misc{espinal2026adidata,
  title     = {{ADI} v2026.1: Agent Delegability Index data, code and {MCP} server},
  author    = {Espinal Maya, Cristian and Jim{\'e}nez Londo{\~n}o, Santiago},
  year      = {2026},
  publisher = {Zenodo},
  version   = {v2026.1},
  doi       = {10.5281/zenodo.23552918},
  url       = {https://doi.org/10.5281/zenodo.23552918},
  note      = {Record: Web technicians (ISCO-08 3514)}
}
Machine-readable

The same record as static JSON, with its citation: /adi/v2026.1/isco/3514.json.