Information and communications technology operations technicians
An AI agent can at least partly carry out 95.3% of the task time of information and communications technology operations technicians, and finish 16.0% alone. The barrier that holds most of the rest back is access to the systems the work runs on.
34th of 433 · interval 90.7–99.0
25th of 433 · interval 8.9–23.5
39th of 433 · interval 59.6–65.7
task statements rated by two models and weighted by importance and frequency. World employment: 1.0 million.
How the tasks rate
What stops the agent
Share of task weight flagged by each barrier; a task can carry several.
| Task statement (O*NET occupation) | Weight | Level | Sonnet · Haiku | Share | Human time | Barriers |
|---|---|---|---|---|---|---|
| Answer user inquiries regarding computer software or hardware operation to resolve problems.Computer User Support Specialists | 3.1% | L2 | L2L2 | 68% | 22 min | Access to systems |
| Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.Computer User Support Specialists | 3.1% | L2 | L2L2 | 60% | 38 min | Access to systems |
| Oversee the daily performance of computer systems.Computer User Support Specialists | 3.1% | L2 | L2L2 | 62% | 2.4 h | Access to systems |
| Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.Computer User Support Specialists | 2.7% | L3 | L3L3 | 85% | 20 min | Access to systems |
| Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.Computer User Support Specialists | 2.7% | L2 | L2L2 | 40% | 1.5 h | Physical presence, Access to systems |
| Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.Computer User Support Specialists | 2.5% | L2 | L2L2 | 42% | 52 min | Physical presence, Access to systems |
| Confer with staff, users, and management to establish requirements for new systems or modifications.Computer User Support Specialists | 2.3% | L2 | L2L2 | 45% | 1.8 h | Trust and care, Access to systems |
| Enter commands and observe system functioning to verify correct operations and detect errors.Computer User Support Specialists | 2.2% | L2 | L2L3 | 75% | 20 min | Access to systems |
| Back up network data.Computer Network Support Specialists | 1.8% | L2 | L2L2 | 65% | 52 min | Access to systems |
| Configure security settings or access permissions for groups or individuals.Computer Network Support Specialists | 1.8% | L2 | L2L2 | 62% | 30 min | Access to systems |
| Refer major hardware or software problems or defective products to vendors or technicians for service.Computer User Support Specialists | 1.8% | L2 | L2L2 | 70% | 30 min | Physical presence, Access to systems |
| Provide telephone support related to networking or connectivity issues.Computer Network Support Specialists | 1.8% | L2 | L2L2 | 60% | 22 min | Access to systems |
| Prepare evaluations of software or hardware, and recommend improvements or upgrades.Computer User Support Specialists | 1.7% | L2 | L2L2 | 62% | 2.5 h | Access to systems |
| Inspect equipment and read order sheets to prepare for delivery to users.Computer User Support Specialists | 1.7% | L1 | L1L2 | 32% | 30 min | Physical presence |
| Analyze network data to determine network usage, disk space availability, or server function.Computer Network Support Specialists | 1.7% | L2 | L2L2 | 70% | 1.1 h | Access to systems |
Show the other 106 tasks
| Task statement (O*NET occupation) | Weight | Level | Sonnet · Haiku | Share | Human time | Barriers |
|---|---|---|---|---|---|---|
| Document network support activities.Computer Network Support Specialists | 1.7% | L2 | L2L3 | 72% | 30 min | Access to systems |
| Develop training materials and procedures, or train users in the proper use of hardware or software.Computer User Support Specialists | 1.6% | L2 | L2L2 | 60% | 3.5 h | Trust and care |
| Identify the causes of networking problems, using diagnostic testing software and equipment.Computer Network Support Specialists | 1.6% | L2 | L2L2 | 55% | 1.0 h | Physical presence, Access to systems |
| Document help desk requests and resolutions.Computer Network Support Specialists | 1.6% | L3 | L3L3 | 85% | 12 min | Access to systems |
| Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.Computer Network Support Specialists | 1.5% | L2 | L2L2 | 65% | 1.8 h | Access to systems |
| Troubleshoot network or connectivity problems for users or user groups.Computer Network Support Specialists | 1.5% | L2 | L2L2 | 55% | 45 min | Physical presence, Access to systems |
| Modify and customize commercial programs for internal needs.Computer User Support Specialists · supplemental task | 1.3% | L2 | L2L2 | 58% | 3.5 h | Access to systems |
| Monitor industry Web sites or publications for information about patches, releases, viruses, or potential problem identification.Computer Network Support Specialists | 1.3% | L3 | L3L3 | 88% | 45 min | – |
| Maintain logs of network activity.Computer Network Support Specialists | 1.3% | L3 | L3L3 | 82% | 38 min | Access to systems |
| Analyze and report computer network security breaches or attempted breaches.Computer Network Support Specialists | 1.2% | L2 | L2L2 | 65% | 2.0 h | Accountability, Access to systems |
| Train users in procedures related to network applications software or related systems.Computer Network Support Specialists | 1.2% | L2 | L2L2 | 58% | 1.5 h | Trust and care |
| Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.Computer User Support Specialists | 1.2% | L2 | L2L2 | 65% | 1.5 h | – |
| Configure wide area network (WAN) or local area network (LAN) routers or related equipment.Computer Network Support Specialists | 1.2% | L2 | L2L2 | 58% | 1.3 h | Access to systems |
| Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment.Computer Network Support Specialists | 1.2% | L2 | L2L2 | 55% | 1.5 h | Physical presence, Access to systems |
| Test repaired items to ensure proper operation.Computer Network Support Specialists | 1.2% | L2 | L2L2 | 58% | 38 min | Physical presence, Access to systems |
| Perform routine maintenance or standard repairs to networking components or equipment.Computer Network Support Specialists | 1.2% | L2 | L2L2 | 40% | 1.3 h | Physical presence, Access to systems |
| Hire, supervise, and direct workers engaged in special project work, problem-solving, monitoring, and installation of data communication equipment and software.Computer User Support Specialists · supplemental task | 1.2% | L1 | L1L2 | 28% | 3.0 h | Physical presence, Accountability, Trust and care, Access to systems |
| Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.Network and Computer Systems Administrators | 1.1% | L2 | L2L2 | 55% | 3.0 h | Physical presence, Access to systems |
| Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.Computer User Support Specialists · supplemental task | 1.1% | L2 | L2L2 | 58% | 8.0 h | Physical presence, Trust and care, Access to systems |
| Install network software, including security or firewall software.Computer Network Support Specialists | 1.1% | L2 | L2L2 | 62% | 1.5 h | Access to systems |
| Test computer software or hardware, using standard diagnostic testing equipment and procedures.Computer Network Support Specialists | 1.1% | L2 | L2L2 | 52% | 1.5 h | Physical presence, Access to systems |
| Install new hardware or software systems or components, ensuring integration with existing network systems.Computer Network Support Specialists | 1.1% | L2 | L2L2 | 48% | 2.5 h | Physical presence, Access to systems |
| Research hardware or software products to meet technical networking or security needs.Computer Network Support Specialists | 1.0% | L3 | L3L3 | 85% | 2.5 h | – |
| Create or update technical documentation for network installations or changes to existing installations.Computer Network Support Specialists | 1.0% | L2 | L2L3 | 75% | 2.0 h | Access to systems |
| Operate master consoles to monitor the performance of computer systems and networks and to coordinate computer network access and use.Network and Computer Systems Administrators | 1.0% | L2 | L2L2 | 60% | 2.5 h | Access to systems |
| Write supporting code for Web applications or Web sites.Web Developers | 0.9% | L3 | L3L3 | 82% | 2.0 h | – |
| Install and configure wireless networking equipment.Computer Network Support Specialists | 0.9% | L2 | L2L2 | 40% | 2.0 h | Physical presence, Access to systems |
| Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.Network and Computer Systems Administrators | 0.9% | L2 | L2L2 | 58% | 1.3 h | Physical presence, Access to systems |
| Configure, monitor, and maintain email applications or virus protection software.Network and Computer Systems Administrators | 0.9% | L2 | L2L2 | 68% | 1.3 h | Access to systems |
| Install or repair network cables, including fiber optic cables.Computer Network Support Specialists | 0.9% | L0 | L0L1 | 8% | 1.5 h | Physical presence, Access to systems |
| Design, build, or maintain Web sites, using authoring or scripting languages, content creation tools, management tools, and digital media.Web Developers | 0.9% | L2 | L2L2 | 70% | 6.0 h | – |
| Perform data backups and disaster recovery operations.Network and Computer Systems Administrators | 0.8% | L2 | L2L2 | 62% | 2.0 h | Physical presence, Accountability, Access to systems |
| Create or revise user instructions, procedures, or manuals.Computer Network Support Specialists | 0.8% | L2 | L2L3 | 78% | 2.5 h | Access to systems |
| Back up files from Web sites to local directories for instant recovery in case of problems.Web Developers | 0.8% | L3 | L3L3 | 88% | 38 min | – |
| Monitor network performance to determine whether adjustments are needed and where changes will be needed in the future.Network and Computer Systems Administrators | 0.7% | L2 | L2L2 | 68% | 2.0 h | Access to systems |
| Run monthly network reports.Computer Network Support Specialists | 0.7% | L3 | L3L3 | 82% | 2.3 h | Access to systems |
| Confer with network users about solutions to existing system problems.Network and Computer Systems Administrators | 0.7% | L2 | L2L2 | 58% | 30 min | Access to systems |
| Analyze equipment performance records to determine the need for repair or replacement.Network and Computer Systems Administrators | 0.7% | L2 | L2L2 | 70% | 1.5 h | Access to systems |
| Load computer tapes and disks, and install software and printer paper or forms.Network and Computer Systems Administrators | 0.7% | L2 | L2L2 | 42% | 38 min | Physical presence, Access to systems |
| Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.Network and Computer Systems Administrators · supplemental task | 0.7% | L2 | L2L2 | 50% | 3.0 h | Physical presence, Access to systems |
| Incorporate technical considerations into Web site design plans, such as budgets, equipment, performance requirements, and legal issues including accessibility and privacy.Web Developers · supplemental task | 0.6% | L2 | L2L2 | 62% | 4.0 h | Access to systems |
| Design and implement Web site security measures, such as firewalls and message encryption.Web Developers · supplemental task | 0.6% | L2 | L2L2 | 62% | 4.0 h | Access to systems |
| Design, configure, and test computer hardware, networking software and operating system software.Network and Computer Systems Administrators | 0.6% | L2 | L2L2 | 60% | 4.0 h | Physical presence, Access to systems |
| Plan, coordinate, and implement network security measures to protect data, software, and hardware.Network and Computer Systems Administrators | 0.6% | L2 | L2L2 | 58% | 4.0 h | Trust and care, Access to systems |
| Maintain logs related to network functions, as well as maintenance and repair records.Network and Computer Systems Administrators | 0.6% | L3 | L3L3 | 82% | 52 min | Access to systems |
| Evaluate code to ensure that it is valid, is properly structured, meets industry standards, and is compatible with browsers, devices, or operating systems.Web Developers | 0.6% | L3 | L3L3 | 82% | 2.0 h | – |
| Train people in computer system use.Network and Computer Systems Administrators | 0.6% | L2 | L2L2 | 58% | 1.5 h | Trust and care, Access to systems |
| Perform routine network startup and shutdown procedures, and maintain control records.Network and Computer Systems Administrators | 0.6% | L2 | L2L2 | 62% | 45 min | Physical presence, Access to systems |
| Respond to user email inquiries, or set up automated systems to send responses.Web Developers | 0.6% | L3 | L3L3 | 82% | 15 min | Access to systems |
| Perform or direct Web site updates.Web Developers | 0.6% | L3 | L3L3 | 82% | 1.8 h | Access to systems |
| Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.Network and Computer Systems Administrators | 0.5% | L2 | L2L2 | 60% | 2.5 h | Access to systems |
| Perform Web site tests according to planned schedules, or after any Web site or product revision.Web Developers | 0.5% | L3 | L3L3 | 80% | 1.5 h | – |
| Confer with management or development teams to prioritize needs, resolve conflicts, develop content criteria, or choose solutions.Web Developers | 0.5% | L1 | L1L2 | 32% | 1.0 h | Trust and care |
| Select programming languages, design tools, or applications.Web Developers | 0.5% | L2 | L2L2 | 65% | 1.8 h | – |
| Maintain understanding of current Web technologies or programming practices through continuing education, reading, or participation in professional conferences, workshops, or groups.Web Developers | 0.5% | L1 | L1L2 | 48% | 1.8 h | – |
| Develop databases that support Web applications and Web sites.Web Developers | 0.5% | L2 | L2L2 | 72% | 5.5 h | Access to systems |
| Monitor security system performance logs to identify problems and notify security specialists when problems occur.Web Developers · supplemental task | 0.4% | L3 | L3L3 | 85% | 45 min | Access to systems |
| Coordinate with vendors and with company personnel to facilitate purchases.Network and Computer Systems Administrators | 0.4% | L2 | L2L2 | 60% | 1.8 h | Accountability, Access to systems |
| Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.Network and Computer Systems Administrators | 0.4% | L2 | L2L2 | 60% | 3.5 h | Trust and care, Access to systems |
| Document test plans, testing procedures, or test results.Web Developers | 0.4% | L3 | L3L3 | 82% | 1.8 h | – |
| Analyze user needs to determine technical requirements.Web Developers | 0.4% | L2 | L2L2 | 60% | 3.0 h | Trust and care, Access to systems |
| Maintain an inventory of parts for emergency repairs.Network and Computer Systems Administrators · supplemental task | 0.4% | L2 | L2L2 | 55% | 1.5 h | Physical presence, Access to systems |
| Document technical factors such as server load, bandwidth, database performance, and browser and device types.Web Developers | 0.4% | L2 | L2L3 | 75% | 2.0 h | Access to systems |
| Establish appropriate server directory trees.Web Developers | 0.4% | L3 | L3L3 | 85% | 38 min | Access to systems |
| Recommend and implement performance improvements.Web Developers | 0.4% | L2 | L2L2 | 70% | 4.0 h | – |
| Collaborate with management or users to develop e-commerce strategies and to integrate these strategies with Web sites.Web Developers | 0.4% | L2 | L2L2 | 48% | 6.0 h | Trust and care, Access to systems |
| Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.Network and Computer Systems Administrators · supplemental task | 0.3% | L2 | L2L2 | 62% | 4.0 h | Access to systems |
| Communicate with network personnel or Web site hosting agencies to address hardware or software issues affecting Web sites.Web Developers | 0.3% | L2 | L2L2 | 60% | 38 min | Access to systems |
| Develop or implement procedures for ongoing Web site revision.Web Developers | 0.3% | L2 | L2L2 | 65% | 4.0 h | Access to systems |
| Create Web models or prototypes that include physical, interface, logical, or data models.Web Developers | 0.3% | L2 | L2L3 | 72% | 6.0 h | – |
| Provide clear, detailed descriptions of Web site specifications, such as product features, activities, software, communication protocols, programming languages, and operating systems software and hardware.Web Developers | 0.3% | L3 | L3L3 | 78% | 3.0 h | – |
| Renew domain name registrations.Web Developers | 0.3% | L3 | L3L3 | 85% | 12 min | Access to systems |
| Evaluate or recommend server hardware or software.Web Developers | 0.3% | L2 | L2L3 | 68% | 3.5 h | Access to systems |
| Develop system interaction or sequence diagrams.Web Developers · supplemental task | 0.3% | L3 | L3L3 | 88% | 1.3 h | – |
| Write and edit technical documentation for digital interface products and designs, such as user manuals, testing protocols, and reports.Web and Digital Interface Designers · supplemental task | 0.2% | L2 | L2L3 | 78% | 3.3 h | Access to systems |
| Perform Web site tests according to planned schedules, or after any Web site or product revision.Web and Digital Interface Designers · supplemental task | 0.2% | L2 | L2L2 | 70% | 2.0 h | – |
| Identify or maintain links to and from other Web sites and check links to ensure proper functioning.Web and Digital Interface Designers · supplemental task | 0.2% | L3 | L3L3 | 85% | 1.3 h | – |
| Identify problems uncovered by testing or customer feedback, and correct problems or refer problems to appropriate personnel for correction.Web and Digital Interface Designers · supplemental task | 0.2% | L2 | L2L2 | 68% | 2.0 h | Access to systems |
| Incorporate technical considerations into Web site design plans, such as budgets, equipment, performance requirements, or legal issues including accessibility and privacy.Web and Digital Interface Designers · supplemental task | 0.2% | L2 | L2L2 | 62% | 3.0 h | – |
| Maintain understanding of current Web technologies or programming practices through continuing education, reading, or participation in professional conferences, workshops, or groups.Web and Digital Interface Designers · supplemental task | 0.2% | L2 | L2L2 | 52% | 2.0 h | – |
| Perform or direct Web site updates.Web and Digital Interface Designers · supplemental task | 0.2% | L2 | L2L2 | 72% | 1.8 h | Access to systems |
| Research, document, rate, or select alternatives for Web architecture or technologies.Web and Digital Interface Designers · supplemental task | 0.2% | L2 | L2L3 | 78% | 3.5 h | – |
| Provide clear, detailed descriptions of Web site specifications, such as product features, activities, software, communication protocols, programming languages, and operating systems software and hardware.Web and Digital Interface Designers · supplemental task | 0.2% | L2 | L2L3 | 78% | 3.5 h | – |
| Register Web sites with search engines to increase Web site traffic.Web and Digital Interface Designers · supplemental task | 0.2% | L3 | L3L3 | 88% | 1.1 h | Access to systems |
| Research and apply innovative solutions for product design, visuals, and user experience to meet the needs of individual Web development projects.Web and Digital Interface Designers · supplemental task | 0.2% | L2 | L2L2 | 62% | 4.0 h | – |
| Respond to user email inquiries, or set up automated systems to send responses.Web and Digital Interface Designers · supplemental task | 0.2% | L2 | L3L2 | 78% | 18 min | Trust and care, Access to systems |
| Direct and execute pre-production activities, such as creating moodboards or storyboards and establishing a project timeline.Web and Digital Interface Designers · supplemental task | 0.2% | L2 | L2L2 | 62% | 4.0 h | – |
| Select programming languages, design tools, or applications.Web and Digital Interface Designers · supplemental task | 0.2% | L2 | L2L2 | 68% | 1.8 h | Access to systems |
| Document technical factors such as server load, bandwidth, database performance, and browser and device types.Web and Digital Interface Designers · supplemental task | 0.2% | L2 | L2L3 | 70% | 2.5 h | Access to systems |
| Confer with management or development teams to prioritize needs, resolve conflicts, develop content criteria, or choose solutions.Web and Digital Interface Designers · supplemental task | 0.2% | L2 | L2L2 | 35% | 1.3 h | Trust and care, Access to systems |
| Develop, validate, and document test routines and schedules to ensure that test cases mimic external interfaces and address all browser and device types.Web and Digital Interface Designers · supplemental task | 0.2% | L2 | L2L3 | 75% | 6.0 h | Access to systems |
| Develop Web site maps, application models, image templates, or page templates that meet project goals, user needs, or industry standards.Web and Digital Interface Designers · supplemental task | 0.2% | L2 | L2L2 | 65% | 4.0 h | – |
| Develop system interaction or sequence diagrams.Web and Digital Interface Designers · supplemental task | 0.2% | L2 | L2L3 | 78% | 1.8 h | – |
| Develop or implement procedures for ongoing Web site revision.Web and Digital Interface Designers · supplemental task | 0.2% | L2 | L2L2 | 65% | 4.0 h | Access to systems |
| Develop new visual design concepts and modify concepts based on stakeholder feedback.Web and Digital Interface Designers · supplemental task | 0.2% | L2 | L2L2 | 62% | 6.0 h | – |
| Develop and document style guidelines for Web site content.Web and Digital Interface Designers · supplemental task | 0.2% | L2 | L2L3 | 75% | 6.0 h | – |
| Design, build, or maintain Web sites, using authoring or scripting languages, content creation tools, management tools, and digital media.Web and Digital Interface Designers · supplemental task | 0.2% | L2 | L2L3 | 72% | 6.0 h | – |
| Create Web models or prototypes that include physical, interface, logical, or data models.Web and Digital Interface Designers · supplemental task | 0.2% | L2 | L2L2 | 70% | 4.0 h | – |
| Create searchable indices for Web page content.Web and Digital Interface Designers · supplemental task | 0.2% | L3 | L3L3 | 85% | 2.0 h | – |
| Conduct user research to determine design requirements and analyze user feedback to improve design quality.Web and Digital Interface Designers · supplemental task | 0.2% | L2 | L2L2 | 55% | 6.0 h | Trust and care, Access to systems |
| Communicate with network personnel or Web site hosting agencies to address hardware or software issues affecting Web sites.Web and Digital Interface Designers · supplemental task | 0.2% | L2 | L2L2 | 60% | 38 min | Access to systems |
| Collaborate with web development professionals, such as front-end or back-end developers, to complete the full scope of Web development projects.Web and Digital Interface Designers · supplemental task | 0.2% | L2 | L2L2 | 62% | 6.0 h | Access to systems |
| Collaborate with management or users to develop e-commerce strategies and to integrate these strategies with Web sites.Web and Digital Interface Designers · supplemental task | 0.2% | L2 | L2L2 | 55% | 5.5 h | Trust and care, Access to systems |
| Write supporting code for Web applications or Web sites.Web and Digital Interface Designers · supplemental task | 0.2% | L3 | L3L3 | 82% | 3.0 h | – |
| Research, document, rate, or select alternatives for Web architecture or technologies.Web Developers · supplemental task | 0.2% | L2 | L2L3 | 75% | 4.0 h | – |
| Install and configure hypertext transfer protocol (HTTP) servers and associated operating systems.Web Developers · supplemental task | 0.2% | L2 | L2L3 | 78% | 2.0 h | Access to systems |
Level: consensus of the two models (the lower level when they disagree). Share: part of the task’s working time an agent could take over. Human time: minutes a competent person needs for one instance, as estimated by the models.
Exposure is not delegation
| Measure | Value | Percentile |
|---|---|---|
| ADI (this index) | 95.3% | 92 |
| Eloundou et al. (2024), GPT exposure β | 0.69 | 94 |
| Felten et al. (2021), AI occupational exposure | 1.056 | 80 |
| Webb (2020), AI patent exposure | 78 | 71 |
| Eisfeldt et al. (2026), generative AI exposure | 0.579 | 92 |
| Anthropic Economic Index, observed use | 0.311 | 93 |
Earlier indices measure whether AI can touch a task; ADI measures how much of it an agent can carry out from a goal. – : the source does not cover this occupation.
Neighbouring occupations
| Occupation | ADI | % |
|---|---|---|
| Computer network and systems technicians 3513 | 97.4 | |
| Web technicians 3514 | 97.1 | |
| Information and communications technology user support technicians 3512 | 91.4 | |
| Telecommunications engineering technicians 3522 | 60.2 | |
| Broadcasting and audiovisual technicians 3521 | 45.0 |
Dashed line: information and communications technology operations technicians (95.3%).
Espinal Maya, Cristian, and Santiago Jiménez Londoño. 2026. ADI v2026.1: Agent Delegability Index data, code and MCP server. Zenodo. https://doi.org/10.5281/zenodo.23552918. Record: Information and communications technology operations technicians (ISCO-08 3511), https://balamlabs.org/adi/occupations/3511
@misc{espinal2026adidata,
title = {{ADI} v2026.1: Agent Delegability Index data, code and {MCP} server},
author = {Espinal Maya, Cristian and Jim{\'e}nez Londo{\~n}o, Santiago},
year = {2026},
publisher = {Zenodo},
version = {v2026.1},
doi = {10.5281/zenodo.23552918},
url = {https://doi.org/10.5281/zenodo.23552918},
note = {Record: Information and communications technology operations technicians (ISCO-08 3511)}
}The same record as static JSON, with its citation: /adi/v2026.1/isco/3511.json.