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Balam Labs
ISCO-08 3513

Computer network and systems technicians

97.4%
ADI · 20th of 433 · 95% interval 91.6–100.0

An AI agent can at least partly carry out 97.4% of the task time of computer network and systems technicians, and finish 17.3% alone. The barrier that holds most of the rest back is access to the systems the work runs on.

ADI · partial or full97.4%

20th of 433 · interval 91.6–100.0

ADI3 · full delegation17.3%

22nd of 433 · interval 3.9–32.3

ADIs · share of time63.0%

37th of 433 · interval 57.0–68.3

Evidence26

task statements rated by two models and weighted by importance and frequency. World employment: 1.1 million.

Task weight by level

How the tasks rate

80%
17%
L0No meaningful role · 2.6%L1Augmentation · 0.0%L2Partial delegation · 80.1%L3Full delegation · 17.4%
Barriers

What stops the agent

Physical presence30%
Accountability2%
Trust and care2%
Access to systems76%

Share of task weight flagged by each barrier; a task can carry several.

26 task statements, heaviest first
Task statement (O*NET occupation)Sonnet · HaikuBarriers
Back up network data.Computer Network Support Specialists5.5%L2L2L265%52 minAccess to systems
Configure security settings or access permissions for groups or individuals.Computer Network Support Specialists5.5%L2L2L262%30 minAccess to systems
Provide telephone support related to networking or connectivity issues.Computer Network Support Specialists5.3%L2L2L260%22 minAccess to systems
Analyze network data to determine network usage, disk space availability, or server function.Computer Network Support Specialists5.1%L2L2L270%1.1 hAccess to systems
Document network support activities.Computer Network Support Specialists5.0%L2L2L372%30 minAccess to systems
Identify the causes of networking problems, using diagnostic testing software and equipment.Computer Network Support Specialists4.8%L2L2L255%1.0 hPhysical presence, Access to systems
Document help desk requests and resolutions.Computer Network Support Specialists4.7%L3L3L385%12 minAccess to systems
Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.Computer Network Support Specialists4.6%L2L2L265%1.8 hAccess to systems
Troubleshoot network or connectivity problems for users or user groups.Computer Network Support Specialists4.5%L2L2L255%45 minPhysical presence, Access to systems
Monitor industry Web sites or publications for information about patches, releases, viruses, or potential problem identification.Computer Network Support Specialists3.7%L3L3L388%45 min–
Maintain logs of network activity.Computer Network Support Specialists3.7%L3L3L382%38 minAccess to systems
Analyze and report computer network security breaches or attempted breaches.Computer Network Support Specialists3.7%L2L2L265%2.0 hAccountability, Access to systems
Train users in procedures related to network applications software or related systems.Computer Network Support Specialists3.6%L2L2L258%1.5 hTrust and care
Configure wide area network (WAN) or local area network (LAN) routers or related equipment.Computer Network Support Specialists3.6%L2L2L258%1.3 hAccess to systems
Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment.Computer Network Support Specialists3.6%L2L2L255%1.5 hPhysical presence, Access to systems
Show the other 11 tasks
Task statement (O*NET occupation)Sonnet · HaikuBarriers
Test repaired items to ensure proper operation.Computer Network Support Specialists3.6%L2L2L258%38 minPhysical presence, Access to systems
Perform routine maintenance or standard repairs to networking components or equipment.Computer Network Support Specialists3.6%L2L2L240%1.3 hPhysical presence, Access to systems
Install network software, including security or firewall software.Computer Network Support Specialists3.3%L2L2L262%1.5 hAccess to systems
Test computer software or hardware, using standard diagnostic testing equipment and procedures.Computer Network Support Specialists3.3%L2L2L252%1.5 hPhysical presence, Access to systems
Install new hardware or software systems or components, ensuring integration with existing network systems.Computer Network Support Specialists3.3%L2L2L248%2.5 hPhysical presence, Access to systems
Research hardware or software products to meet technical networking or security needs.Computer Network Support Specialists3.1%L3L3L385%2.5 h–
Create or update technical documentation for network installations or changes to existing installations.Computer Network Support Specialists3.0%L2L2L375%2.0 hAccess to systems
Install and configure wireless networking equipment.Computer Network Support Specialists2.6%L2L2L240%2.0 hPhysical presence, Access to systems
Install or repair network cables, including fiber optic cables.Computer Network Support Specialists2.6%L0L0L18%1.5 hPhysical presence, Access to systems
Create or revise user instructions, procedures, or manuals.Computer Network Support Specialists2.5%L2L2L378%2.5 hAccess to systems
Run monthly network reports.Computer Network Support Specialists2.1%L3L3L382%2.3 hAccess to systems

Level: consensus of the two models (the lower level when they disagree). Share: part of the task’s working time an agent could take over. Human time: minutes a competent person needs for one instance, as estimated by the models.

Against other measures

Exposure is not delegation

MeasureValuePercentilePct
ADI (this index)97.4%96
Eloundou et al. (2024), GPT exposure β0.64192
Felten et al. (2021), AI occupational exposure0.78670
Webb (2020), AI patent exposure8378
Eisfeldt et al. (2026), generative AI exposure0.67397
Anthropic Economic Index, observed use0.28791

Earlier indices measure whether AI can touch a task; ADI measures how much of it an agent can carry out from a goal. – : the source does not cover this occupation.

Same sub-major group (35)

Neighbouring occupations

Dashed line: computer network and systems technicians (97.4%).

Cite this record
Text

Espinal Maya, Cristian, and Santiago Jiménez Londoño. 2026. ADI v2026.1: Agent Delegability Index data, code and MCP server. Zenodo. https://doi.org/10.5281/zenodo.23552918. Record: Computer network and systems technicians (ISCO-08 3513), https://balamlabs.org/adi/occupations/3513

BibTeX
@misc{espinal2026adidata,
  title     = {{ADI} v2026.1: Agent Delegability Index data, code and {MCP} server},
  author    = {Espinal Maya, Cristian and Jim{\'e}nez Londo{\~n}o, Santiago},
  year      = {2026},
  publisher = {Zenodo},
  version   = {v2026.1},
  doi       = {10.5281/zenodo.23552918},
  url       = {https://doi.org/10.5281/zenodo.23552918},
  note      = {Record: Computer network and systems technicians (ISCO-08 3513)}
}
Machine-readable

The same record as static JSON, with its citation: /adi/v2026.1/isco/3513.json.