ISCO-08 4110
General office clerks
84.9%
ADI · 95th of 433 · 95% interval 73.1–95.5
An AI agent can at least partly carry out 84.9% of the task time of general office clerks, and finish 22.9% alone. The barrier that holds most of the rest back is access to the systems the work runs on.
ADI · partial or full84.9%
95th of 433 · interval 73.1–95.5
ADI3 · full delegation22.9%
14th of 433 · interval 9.7–38.3
ADIs · share of time65.1%
26th of 433 · interval 59.7–70.3
Evidence39
task statements rated by two models and weighted by importance and frequency. World employment: 26.5 million.
Task weight by level
How the tasks rate
L0No meaningful role · 0.0%L1Augmentation · 15.1%L2Partial delegation · 61.9%L3Full delegation · 22.9%
Barriers
What stops the agent
Share of task weight flagged by each barrier; a task can carry several.
39 task statements, heaviest first
| Task statement (O*NET occupation) | Sonnet · Haiku | Barriers | ||||
|---|---|---|---|---|---|---|
| Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.Office Clerks, General | 4.1% | L1 | L1L2 | 30% | 15 min | Physical presence, Access to systems |
| Answer telephones, direct calls, and take messages.Office Clerks, General | 3.8% | L3 | L3L3 | 82% | 4 min | Access to systems |
| Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.Office Clerks, General | 3.4% | L2 | L2L3 | 65% | 12 min | Trust and care, Access to systems |
| Perform buying duties when necessary.Procurement Clerks | 3.3% | L2 | L2L2 | 62% | 1.0 h | Access to systems |
| Track the status of requisitions, contracts, and orders.Procurement Clerks | 3.2% | L2 | L2L3 | 72% | 38 min | Access to systems |
| Prepare purchase orders and send copies to suppliers and to departments originating requests.Procurement Clerks | 3.1% | L3 | L3L3 | 85% | 18 min | Access to systems |
| Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.Office Clerks, General | 3.0% | L2 | L2L2 | 62% | 1.1 h | Physical presence, Access to systems |
| Maintain knowledge of all organizational and governmental rules affecting purchases, and provide information about these rules to organization staff members and to vendors.Procurement Clerks | 3.0% | L2 | L2L2 | 68% | 45 min | Access to systems |
| Compile, copy, sort, and file records of office activities, business transactions, and other activities.Office Clerks, General | 3.0% | L2 | L2L2 | 68% | 1.0 h | Physical presence, Access to systems |
| Compare prices, specifications, and delivery dates to determine the best bid among potential suppliers.Procurement Clerks | 2.9% | L3 | L3L3 | 85% | 1.3 h | Access to systems |
| Calculate costs of orders, and charge or forward invoices to appropriate accounts.Procurement Clerks | 2.9% | L3 | L3L3 | 82% | 18 min | Access to systems |
| Respond to customer and supplier inquiries about order status, changes, or cancellations.Procurement Clerks | 2.9% | L3 | L3L3 | 78% | 14 min | Access to systems |
| Review requisition orders to verify accuracy, terminology, and specifications.Procurement Clerks | 2.8% | L2 | L2L3 | 78% | 18 min | Access to systems |
| Check shipments when they arrive to ensure that orders have been filled correctly and that goods meet specifications.Procurement Clerks | 2.8% | L1 | L1L2 | 35% | 38 min | Physical presence, Access to systems |
| Approve and pay bills.Procurement Clerks | 2.8% | L2 | L2L2 | 68% | 21 min | Accountability, Access to systems |
Show the other 24 tasks
| Task statement (O*NET occupation) | Sonnet · Haiku | Barriers | ||||
|---|---|---|---|---|---|---|
| Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.Office Clerks, General | 2.8% | L2 | L2L2 | 58% | 1.4 h | Physical presence, Access to systems |
| Determine if inventory quantities are sufficient for needs, ordering more materials when necessary.Procurement Clerks | 2.8% | L2 | L2L3 | 75% | 45 min | Access to systems |
| Review files, records, and other documents to obtain information to respond to requests.Office Clerks, General | 2.7% | L2 | L2L3 | 70% | 22 min | Access to systems |
| Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.Office Clerks, General · supplemental task | 2.7% | L2 | L2L2 | 50% | 1.5 h | Physical presence, Accountability, Access to systems |
| Prepare, maintain, and review purchasing files, reports and price lists.Procurement Clerks | 2.6% | L2 | L2L3 | 75% | 1.5 h | Access to systems |
| Complete and mail bills, contracts, policies, invoices, or checks.Office Clerks, General · supplemental task | 2.6% | L2 | L2L2 | 65% | 20 min | Physical presence, Accountability, Access to systems |
| Compute, record, and proofread data and other information, such as records or reports.Office Clerks, General | 2.6% | L3 | L3L3 | 82% | 45 min | Access to systems |
| Contact suppliers to schedule or expedite deliveries and to resolve shortages, missed or late deliveries, and other problems.Procurement Clerks | 2.5% | L2 | L2L2 | 62% | 25 min | Access to systems |
| Compare suppliers' bills with bids and purchase orders to verify accuracy.Procurement Clerks | 2.5% | L3 | L3L3 | 88% | 20 min | Access to systems |
| Monitor and direct the work of lower-level clerks.Office Clerks, General · supplemental task | 2.5% | L1 | L1L2 | 45% | 1.5 h | Trust and care, Access to systems |
| Complete work schedules, manage calendars, and arrange appointments.Office Clerks, General | 2.4% | L2 | L2L3 | 70% | 38 min | Access to systems |
| Deliver messages and run errands.Office Clerks, General | 2.3% | L1 | L1L2 | 30% | 38 min | Physical presence, Access to systems |
| Monitor in-house inventory movement and complete inventory transfer forms for bookkeeping purposes.Procurement Clerks | 2.3% | L2 | L2L3 | 72% | 38 min | Physical presence, Access to systems |
| Locate suppliers, using sources such as catalogs and the internet, and interview them to gather information about products to be ordered.Procurement Clerks | 2.3% | L2 | L2L2 | 68% | 2.0 h | – |
| Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.Office Clerks, General | 2.3% | L3 | L3L3 | 88% | 25 min | – |
| Prepare invitation-of-bid forms, and mail forms to supplier firms or distribute forms for public posting.Procurement Clerks · supplemental task | 1.9% | L2 | L3L2 | 80% | 1.0 h | Accountability, Access to systems |
| Process and prepare documents, such as business or government forms and expense reports.Office Clerks, General · supplemental task | 1.9% | L2 | L2L3 | 70% | 38 min | Access to systems |
| Prepare meeting agendas, attend meetings, and record and transcribe minutes.Office Clerks, General · supplemental task | 1.8% | L2 | L2L2 | 68% | 2.5 h | Access to systems |
| Count, weigh, measure, or organize materials.Office Clerks, General · supplemental task | 1.8% | L1 | L1L2 | 28% | 30 min | Physical presence |
| Inventory and order materials, supplies, and services.Office Clerks, General | 1.7% | L2 | L2L2 | 58% | 1.3 h | Physical presence, Access to systems |
| Train and supervise subordinates and other staff.Procurement Clerks · supplemental task | 1.7% | L1 | L1L2 | 30% | 1.5 h | Trust and care, Access to systems |
| Monitor contractor performance, recommending contract modifications when necessary.Procurement Clerks · supplemental task | 1.7% | L2 | L2L2 | 62% | 1.8 h | Accountability, Access to systems |
| Train other staff members to perform work activities, such as using computer applications.Office Clerks, General · supplemental task | 1.4% | L2 | L2L2 | 42% | 1.8 h | Trust and care |
| Troubleshoot problems involving office equipment, such as computer hardware and software.Office Clerks, General · supplemental task | 1.3% | L2 | L2L2 | 45% | 38 min | Physical presence, Access to systems |
Level: consensus of the two models (the lower level when they disagree). Share: part of the task’s working time an agent could take over. Human time: minutes a competent person needs for one instance, as estimated by the models.
Against other measures
Exposure is not delegation
| Measure | Value | Percentile | Pct |
|---|---|---|---|
| ADI (this index) | 84.9% | 78 | |
| Eloundou et al. (2024), GPT exposure β | 0.589 | 89 | |
| Felten et al. (2021), AI occupational exposure | 1.238 | 90 | |
| Webb (2020), AI patent exposure | 17 | 10 | |
| Eisfeldt et al. (2026), generative AI exposure | 0.632 | 95 | |
| Anthropic Economic Index, observed use | 0.347 | 94 |
Earlier indices measure whether AI can touch a task; ADI measures how much of it an agent can carry out from a goal. – : the source does not cover this occupation.
Same sub-major group (41)
Neighbouring occupations
| Occupation | ADI | % |
|---|---|---|
| Typists and word processing operators 4131 | 96.0 | |
| Data entry clerks 4132 | 93.0 | |
| Secretaries (general) 4120 | 89.6 |
Dashed line: general office clerks (84.9%).
Cite this record
Text
Espinal Maya, Cristian, and Santiago Jiménez Londoño. 2026. ADI v2026.1: Agent Delegability Index data, code and MCP server. Zenodo. https://doi.org/10.5281/zenodo.23552918. Record: General office clerks (ISCO-08 4110), https://balamlabs.org/adi/occupations/4110
BibTeX
@misc{espinal2026adidata,
title = {{ADI} v2026.1: Agent Delegability Index data, code and {MCP} server},
author = {Espinal Maya, Cristian and Jim{\'e}nez Londo{\~n}o, Santiago},
year = {2026},
publisher = {Zenodo},
version = {v2026.1},
doi = {10.5281/zenodo.23552918},
url = {https://doi.org/10.5281/zenodo.23552918},
note = {Record: General office clerks (ISCO-08 4110)}
}Machine-readable
The same record as static JSON, with its citation: /adi/v2026.1/isco/4110.json.