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Balam Labs
ISCO-08 1411

Hotel managers

81.1%
ADI · 109th of 433 · 95% interval 63.1–96.0

An AI agent can at least partly carry out 81.1% of the task time of hotel managers, and finish 0.0% alone. The barrier that holds most of the rest back is access to the systems the work runs on.

ADI · partial or full81.1%

109th of 433 · interval 63.1–96.0

ADI3 · full delegation0.0%

201st of 433 · interval 0.0–0.0

ADIs · share of time50.4%

122nd of 433 · interval 43.7–56.3

Evidence24

task statements rated by two models and weighted by importance and frequency. World employment: 0.8 million.

Task weight by level

How the tasks rate

15%
81%
L0No meaningful role · 3.6%L1Augmentation · 15.3%L2Partial delegation · 81.1%L3Full delegation · 0.0%
Barriers

What stops the agent

Physical presence56%
Accountability8%
Trust and care60%
Access to systems69%

Share of task weight flagged by each barrier; a task can carry several.

24 task statements, heaviest first
Task statement (O*NET occupation)WeightLevelSonnet · HaikuShareHuman timeBarriers
Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.Lodging Managers5.4%L1L1L238%3.0 hPhysical presence, Trust and care, Access to systems
Greet and register guests.Lodging Managers5.3%L1L1L232%8 minPhysical presence, Accountability, Trust and care
Confer and cooperate with other managers to ensure coordination of hotel activities.Lodging Managers5.2%L2L2L248%1.0 hTrust and care, Access to systems
Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.Lodging Managers5.0%L2L2L255%18 minPhysical presence, Trust and care, Access to systems
Coordinate front-office activities of hotels or motels, and resolve problems.Lodging Managers5.0%L2L2L245%4.4 hPhysical presence, Trust and care, Access to systems
Monitor the revenue activity of the hotel or facility.Lodging Managers4.8%L2L2L270%1.0 hAccess to systems
Inspect guest rooms, public areas, and grounds for cleanliness and appearance.Lodging Managers4.6%L1L1L115%1.0 hPhysical presence, Access to systems
Manage and maintain temporary or permanent lodging facilities.Lodging Managers4.6%L2L2L245%8.0 hPhysical presence, Accountability, Trust and care, Access to systems
Show, rent, or assign accommodations.Lodging Managers4.5%L2L2L258%45 minPhysical presence, Trust and care, Access to systems
Prepare required paperwork pertaining to departmental functions.Lodging Managers4.4%L2L2L268%1.8 hAccess to systems
Assign duties to workers, and schedule shifts.Lodging Managers4.3%L2L2L262%1.8 hTrust and care, Access to systems
Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.Lodging Managers · supplemental task4.3%L2L2L250%1.5 hPhysical presence, Trust and care
Train staff members.Lodging Managers4.1%L2L2L242%3.0 hPhysical presence, Trust and care
Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.Lodging Managers4.1%L2L2L258%3.0 hTrust and care, Access to systems
Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.Lodging Managers4.1%L2L2L265%22 minPhysical presence, Access to systems
Show the other 9 tasks
Task statement (O*NET occupation)WeightLevelSonnet · HaikuShareHuman timeBarriers
Collect payments and record data pertaining to funds and expenditures.Lodging Managers4.0%L2L2L260%58 minPhysical presence, Access to systems
Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.Lodging Managers3.9%L2L2L252%20 minPhysical presence, Access to systems
Develop and implement policies and procedures for the operation of a department or establishment.Lodging Managers3.8%L2L2L258%6.0 hAccountability, Trust and care, Access to systems
Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.Lodging Managers3.8%L2L2L268%1.5 hTrust and care, Access to systems
Organize and coordinate the work of staff and convention personnel for meetings to be held at a particular facility.Lodging Managers3.7%L2L2L255%4.0 hPhysical presence, Trust and care, Access to systems
Perform marketing and public relations activities.Lodging Managers3.7%L2L2L260%4.0 hTrust and care
Provide assistance to staff members by inspecting rooms, setting tables, or doing laundry.Lodging Managers3.6%L0L0L04%1.2 hPhysical presence, Access to systems
Interview and hire applicants.Lodging Managers2.3%L2L2L252%2.8 hAccountability, Trust and care
Book tickets for guests for local tours and attractions.Lodging Managers · supplemental task1.4%L2L2L378%20 minAccess to systems

Level: consensus of the two models (the lower level when they disagree). Share: part of the task’s working time an agent could take over. Human time: minutes a competent person needs for one instance, as estimated by the models.

Against other measures

Exposure is not delegation

MeasureValuePercentile
ADI (this index)81.1%75
Eloundou et al. (2024), GPT exposure β0.45769
Felten et al. (2021), AI occupational exposure0.40263
Webb (2020), AI patent exposure6861
Eisfeldt et al. (2026), generative AI exposure0.22960
Anthropic Economic Index, observed use0.12175

Earlier indices measure whether AI can touch a task; ADI measures how much of it an agent can carry out from a goal. – : the source does not cover this occupation.

Same sub-major group (14)

Neighbouring occupations

Dashed line: hotel managers (81.1%).

Cite this record
Text

Espinal Maya, Cristian, and Santiago Jiménez Londoño. 2026. ADI v2026.1: Agent Delegability Index data, code and MCP server. Zenodo. https://doi.org/10.5281/zenodo.23552918. Record: Hotel managers (ISCO-08 1411), https://balamlabs.org/adi/occupations/1411

BibTeX
@misc{espinal2026adidata,
  title     = {{ADI} v2026.1: Agent Delegability Index data, code and {MCP} server},
  author    = {Espinal Maya, Cristian and Jim{\'e}nez Londo{\~n}o, Santiago},
  year      = {2026},
  publisher = {Zenodo},
  version   = {v2026.1},
  doi       = {10.5281/zenodo.23552918},
  url       = {https://doi.org/10.5281/zenodo.23552918},
  note      = {Record: Hotel managers (ISCO-08 1411)}
}
Machine-readable

The same record as static JSON, with its citation: /adi/v2026.1/isco/1411.json.