Hotel managers
An AI agent can at least partly carry out 81.1% of the task time of hotel managers, and finish 0.0% alone. The barrier that holds most of the rest back is access to the systems the work runs on.
109th of 433 · interval 63.1–96.0
201st of 433 · interval 0.0–0.0
122nd of 433 · interval 43.7–56.3
task statements rated by two models and weighted by importance and frequency. World employment: 0.8 million.
How the tasks rate
What stops the agent
Share of task weight flagged by each barrier; a task can carry several.
| Task statement (O*NET occupation) | Weight | Level | Sonnet · Haiku | Share | Human time | Barriers |
|---|---|---|---|---|---|---|
| Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.Lodging Managers | 5.4% | L1 | L1L2 | 38% | 3.0 h | Physical presence, Trust and care, Access to systems |
| Greet and register guests.Lodging Managers | 5.3% | L1 | L1L2 | 32% | 8 min | Physical presence, Accountability, Trust and care |
| Confer and cooperate with other managers to ensure coordination of hotel activities.Lodging Managers | 5.2% | L2 | L2L2 | 48% | 1.0 h | Trust and care, Access to systems |
| Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.Lodging Managers | 5.0% | L2 | L2L2 | 55% | 18 min | Physical presence, Trust and care, Access to systems |
| Coordinate front-office activities of hotels or motels, and resolve problems.Lodging Managers | 5.0% | L2 | L2L2 | 45% | 4.4 h | Physical presence, Trust and care, Access to systems |
| Monitor the revenue activity of the hotel or facility.Lodging Managers | 4.8% | L2 | L2L2 | 70% | 1.0 h | Access to systems |
| Inspect guest rooms, public areas, and grounds for cleanliness and appearance.Lodging Managers | 4.6% | L1 | L1L1 | 15% | 1.0 h | Physical presence, Access to systems |
| Manage and maintain temporary or permanent lodging facilities.Lodging Managers | 4.6% | L2 | L2L2 | 45% | 8.0 h | Physical presence, Accountability, Trust and care, Access to systems |
| Show, rent, or assign accommodations.Lodging Managers | 4.5% | L2 | L2L2 | 58% | 45 min | Physical presence, Trust and care, Access to systems |
| Prepare required paperwork pertaining to departmental functions.Lodging Managers | 4.4% | L2 | L2L2 | 68% | 1.8 h | Access to systems |
| Assign duties to workers, and schedule shifts.Lodging Managers | 4.3% | L2 | L2L2 | 62% | 1.8 h | Trust and care, Access to systems |
| Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.Lodging Managers · supplemental task | 4.3% | L2 | L2L2 | 50% | 1.5 h | Physical presence, Trust and care |
| Train staff members.Lodging Managers | 4.1% | L2 | L2L2 | 42% | 3.0 h | Physical presence, Trust and care |
| Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.Lodging Managers | 4.1% | L2 | L2L2 | 58% | 3.0 h | Trust and care, Access to systems |
| Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.Lodging Managers | 4.1% | L2 | L2L2 | 65% | 22 min | Physical presence, Access to systems |
Show the other 9 tasks
| Task statement (O*NET occupation) | Weight | Level | Sonnet · Haiku | Share | Human time | Barriers |
|---|---|---|---|---|---|---|
| Collect payments and record data pertaining to funds and expenditures.Lodging Managers | 4.0% | L2 | L2L2 | 60% | 58 min | Physical presence, Access to systems |
| Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.Lodging Managers | 3.9% | L2 | L2L2 | 52% | 20 min | Physical presence, Access to systems |
| Develop and implement policies and procedures for the operation of a department or establishment.Lodging Managers | 3.8% | L2 | L2L2 | 58% | 6.0 h | Accountability, Trust and care, Access to systems |
| Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.Lodging Managers | 3.8% | L2 | L2L2 | 68% | 1.5 h | Trust and care, Access to systems |
| Organize and coordinate the work of staff and convention personnel for meetings to be held at a particular facility.Lodging Managers | 3.7% | L2 | L2L2 | 55% | 4.0 h | Physical presence, Trust and care, Access to systems |
| Perform marketing and public relations activities.Lodging Managers | 3.7% | L2 | L2L2 | 60% | 4.0 h | Trust and care |
| Provide assistance to staff members by inspecting rooms, setting tables, or doing laundry.Lodging Managers | 3.6% | L0 | L0L0 | 4% | 1.2 h | Physical presence, Access to systems |
| Interview and hire applicants.Lodging Managers | 2.3% | L2 | L2L2 | 52% | 2.8 h | Accountability, Trust and care |
| Book tickets for guests for local tours and attractions.Lodging Managers · supplemental task | 1.4% | L2 | L2L3 | 78% | 20 min | Access to systems |
Level: consensus of the two models (the lower level when they disagree). Share: part of the task’s working time an agent could take over. Human time: minutes a competent person needs for one instance, as estimated by the models.
Exposure is not delegation
| Measure | Value | Percentile |
|---|---|---|
| ADI (this index) | 81.1% | 75 |
| Eloundou et al. (2024), GPT exposure β | 0.457 | 69 |
| Felten et al. (2021), AI occupational exposure | 0.402 | 63 |
| Webb (2020), AI patent exposure | 68 | 61 |
| Eisfeldt et al. (2026), generative AI exposure | 0.229 | 60 |
| Anthropic Economic Index, observed use | 0.121 | 75 |
Earlier indices measure whether AI can touch a task; ADI measures how much of it an agent can carry out from a goal. – : the source does not cover this occupation.
Neighbouring occupations
| Occupation | ADI | % |
|---|---|---|
| Retail and wholesale trade managers 1420 | 92.3 | |
| Services managers not elsewhere classified 1439 | 88.6 | |
| Sports, recreation and cultural centre managers 1431 | 86.5 | |
| Restaurant managers 1412 | 69.2 |
Dashed line: hotel managers (81.1%).
Espinal Maya, Cristian, and Santiago Jiménez Londoño. 2026. ADI v2026.1: Agent Delegability Index data, code and MCP server. Zenodo. https://doi.org/10.5281/zenodo.23552918. Record: Hotel managers (ISCO-08 1411), https://balamlabs.org/adi/occupations/1411
@misc{espinal2026adidata,
title = {{ADI} v2026.1: Agent Delegability Index data, code and {MCP} server},
author = {Espinal Maya, Cristian and Jim{\'e}nez Londo{\~n}o, Santiago},
year = {2026},
publisher = {Zenodo},
version = {v2026.1},
doi = {10.5281/zenodo.23552918},
url = {https://doi.org/10.5281/zenodo.23552918},
note = {Record: Hotel managers (ISCO-08 1411)}
}The same record as static JSON, with its citation: /adi/v2026.1/isco/1411.json.