Information and communications technology service managers
An AI agent can at least partly carry out 93.4% of the task time of information and communications technology service managers, and finish 0.0% alone. The barrier that holds most of the rest back is access to the systems the work runs on.
41st of 433 · interval 79.7–100.0
201st of 433 · interval 0.0–0.0
99th of 433 · interval 47.8–59.6
task statements rated by two models and weighted by importance and frequency. World employment: 2.8 million.
How the tasks rate
What stops the agent
Share of task weight flagged by each barrier; a task can carry several.
| Task statement (O*NET occupation) | Weight | Level | Sonnet · Haiku | Share | Human time | Barriers |
|---|---|---|---|---|---|---|
| Manage backup, security and user help systems.Computer and Information Systems Managers · supplemental task | 8.3% | L2 | L2L2 | 52% | 3.0 h | Accountability, Access to systems |
| Provide users with technical support for computer problems.Computer and Information Systems Managers | 7.9% | L2 | L2L2 | 62% | 30 min | Access to systems |
| Assign and review the work of systems analysts, programmers, and other computer-related workers.Computer and Information Systems Managers | 7.7% | L2 | L2L2 | 45% | 1.5 h | Trust and care |
| Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.Computer and Information Systems Managers | 7.4% | L2 | L2L2 | 48% | 2.8 h | Trust and care, Access to systems |
| Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.Computer and Information Systems Managers | 6.6% | L1 | L1L1 | 22% | 1.0 h | Trust and care, Access to systems |
| Review project plans to plan and coordinate project activity.Computer and Information Systems Managers | 6.6% | L2 | L2L2 | 60% | 2.0 h | – |
| Stay abreast of advances in technology.Computer and Information Systems Managers | 6.2% | L2 | L2L2 | 65% | 2.0 h | – |
| Prepare and review operational reports or project progress reports.Computer and Information Systems Managers | 5.9% | L2 | L2L3 | 72% | 2.5 h | Access to systems |
| Consult with users, management, vendors, and technicians to assess computing needs and system requirements.Computer and Information Systems Managers | 5.8% | L2 | L2L2 | 48% | 3.0 h | Trust and care, Access to systems |
| Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.Computer and Information Systems Managers | 5.3% | L2 | L2L2 | 52% | 22 h | Accountability, Access to systems |
| Develop and interpret organizational goals, policies, and procedures.Computer and Information Systems Managers | 5.2% | L2 | L2L2 | 48% | 3.5 h | Trust and care, Access to systems |
| Review and approve all systems charts and programs prior to their implementation.Computer and Information Systems Managers | 5.2% | L2 | L2L2 | 62% | 1.5 h | Accountability |
| Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.Computer and Information Systems Managers | 4.9% | L2 | L2L2 | 58% | 6.0 h | Trust and care, Access to systems |
| Evaluate data processing proposals to assess project feasibility and requirements.Computer and Information Systems Managers | 4.5% | L2 | L2L2 | 68% | 3.5 h | Access to systems |
| Control operational budget and expenditures.Computer and Information Systems Managers | 4.5% | L2 | L2L2 | 60% | 3.0 h | Accountability, Access to systems |
Show the other 2 tasks
| Task statement (O*NET occupation) | Weight | Level | Sonnet · Haiku | Share | Human time | Barriers |
|---|---|---|---|---|---|---|
| Recruit, hire, train and supervise staff, or participate in staffing decisions.Computer and Information Systems Managers | 4.4% | L2 | L2L2 | 42% | 7.0 h | Accountability, Trust and care, Access to systems |
| Purchase necessary equipment.Computer and Information Systems Managers | 3.8% | L2 | L2L2 | 65% | 3.0 h | Access to systems |
Level: consensus of the two models (the lower level when they disagree). Share: part of the task’s working time an agent could take over. Human time: minutes a competent person needs for one instance, as estimated by the models.
Exposure is not delegation
| Measure | Value | Percentile |
|---|---|---|
| ADI (this index) | 93.4% | 91 |
| Eloundou et al. (2024), GPT exposure β | 0.531 | 83 |
| Felten et al. (2021), AI occupational exposure | 1.06 | 80 |
| Webb (2020), AI patent exposure | 68 | 61 |
| Eisfeldt et al. (2026), generative AI exposure | 0.559 | 91 |
| Anthropic Economic Index, observed use | 0.156 | 79 |
Earlier indices measure whether AI can touch a task; ADI measures how much of it an agent can carry out from a goal. – : the source does not cover this occupation.
Neighbouring occupations
| Occupation | ADI | % |
|---|---|---|
| Supply, distribution and related managers 1324 | 90.1 | |
| Mining managers 1322 | 88.6 | |
| Professional services managers not elsewhere classified 1349 | 88.6 | |
| Financial and insurance services branch managers 1346 | 87.5 | |
| Construction managers 1323 | 77.9 | |
| Aged care services managers 1343 | 76.0 | |
| Education managers 1345 | 74.8 | |
| Health services managers 1342 | 71.4 | |
| Child care services managers 1341 | 70.0 | |
| Manufacturing managers 1321 | 69.6 | |
| Social welfare managers 1344 | 68.0 | |
| Agricultural and forestry production managers 1311 | 56.5 |
Dashed line: information and communications technology service managers (93.4%).
Espinal Maya, Cristian, and Santiago Jiménez Londoño. 2026. ADI v2026.1: Agent Delegability Index data, code and MCP server. Zenodo. https://doi.org/10.5281/zenodo.23552918. Record: Information and communications technology service managers (ISCO-08 1330), https://balamlabs.org/adi/occupations/1330
@misc{espinal2026adidata,
title = {{ADI} v2026.1: Agent Delegability Index data, code and {MCP} server},
author = {Espinal Maya, Cristian and Jim{\'e}nez Londo{\~n}o, Santiago},
year = {2026},
publisher = {Zenodo},
version = {v2026.1},
doi = {10.5281/zenodo.23552918},
url = {https://doi.org/10.5281/zenodo.23552918},
note = {Record: Information and communications technology service managers (ISCO-08 1330)}
}The same record as static JSON, with its citation: /adi/v2026.1/isco/1330.json.